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  5. Bukit Bintang(331 hotel)
  6. Starcastle Golden Palace Hotel

Starcastle Golden Palace Hotel

Hotel
39, Jalan Tengkat Tong Shin, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 50200
See all photos
Good
6.3/10
According to 23 guests
Based on 19 traveler reviews
AC
24-Hour Front Desk
WiFi

Nearby attractions
Imbi Monorail Station
(0.20 km)
Low Yat Plaza
(0.20 km)
Hang Tuah Station
(0.42 km)
Bukit Bintang Monorail Station
(0.52 km)
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Review by Traveloka users
Review

Based on 13 reviews

6.3
Good
Fantastic
5
Very Good
1
Satisfying
3
Average
6
Poor
8
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
Translated by Google
10
- Romantic Vacation
Outstanding hotel in everything. Nice and good. Clean hotel with great staff. Good location. Near pavilion and malls. Comfortable bed, good air conditioning.
10
- Romantic Vacation
Hotel is well situated and staff pleasant the room is clean and spacious. Second time to stay at this Hotel. Happy everything.
10
- Family vacation
Guest Relations Manager/Front Office Manager was fantastic. He was very helpful in trying to find us a better room (unsuccessfully, as hotel was quite full), but gave us a very late check-out instead. Hotel is in a great position, minutes walk from busy Bukit Bintang and just down the road from the monorail.
10
- Business travel
The best thing about this hotel was the location. The room size was good and big also very good house keeping. clean rooms..Located very close to shopping malls like Pavilion, Sephora, Berjaya time-square and within walking distance to the monorail station as well. close to most of the shopping malls and walking distance to have street food. Safety was always realized. There were security personal around to help. Good value for money. nothing to complain.
4.0
The room no where near like the pictures, dirty toilet, dirty towel.
7.0
Not bad, but the room isn't like what I reserve. But not bad.
4.0
- Leisure
Not in accordance with the order. has been moved to a hotel pay alibaba worse.
6.0
- Leisure
Officers can not wither her hotel, less friendly
4.0
- Family vacation
Not according to the photo. Slovenly room, soap in the bathroom before the former customer still there, the bathroom floor there are patches of paint, the color of the towel already filthy.
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Based on
19 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business0
Couples4
Solo travel4
Family5
Friends getaway3
Rating Result
Very Bad
13
Bad
1
Average
3
Very Good
1
Extraordinary
1
Eduardo V
Good average price/quality
This hotel is good to save money in two ways! First just because is cheap and second cuz stays really close to petrona tower's and near to 'free bus' stop's.. you can easily go to the city center by bus or just sightseeing while take a short walking til there.
Couples - Oct 12, 2017
Pepeto1351
One of my worst experience...
What say... Reception guy looks upset to see me coming checking. It was like I disturbing him. But at the end, he was helpful (he gave me Expedia phone number for example, advice about mobile SIM card) and we even laugh about my situation together... Because I booked with Expedia, and paid already. But it seems (who knows.. ) that they were not informed so I had to pay again.. :( So I were double charged, to get a small and not so cleaned room. Reception guy changed bedsheet at my request so I stayed here one night as it was already midnight when I arrived (I paid 3 nights on Expedia). Breakfast were included (on Expedia...) but no restaurant at all. And the bed was uncomfortable ! I awoke with a terrible back pain... I run away on morning after finding a better place to stay.
Solo travel - Aug 15, 2017
Carl N
Worst hotel ever.
One of the worst hotels I have stayed in. On arrival the man behind reception was exceptionally rude and not welcoming at all. The hallways stank of vomit. The room was not clean at all. There were hairs on the toilet seat, a cigarette burn in the blanket, a suspicious hole in the bathroom ceiling and several broken items in the room. The wifi did not work at all and when I questioned this with the man downstairs he asked me to wait a while despite the fact it was already midnight. I stayed for one night as it was late and left early the next day. I will never go again and cannot recommend this hotel to anyone.
Solo travel - Jul 7, 2017
iamjohnny
Room looked like a storeroom
Regretted making a booking here. Checked out immediately after checking in. The room looked like a storeroom. No windows when I clearly requested a room with window. Exposed wires. Tiny room. Dirty bathroom. No towels. A broken tv.
Friends getaway - Apr 9, 2017
KevinLuu35
worst holiday
Additional charges at check-in , equipment shabby, dirty room , all night to be bothered with the noise ... terrifying avalanche bought here two nights . not deserve to rank I attach the picture of your room 202 to see one part of the truth , and even more terrible if I attached some photos at my first check was found in the toilet , but out of respect for your vision my readers should not do that . Again , I recommend you stay away from this place as to Bukit pintang
Family - Sep 8, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Laundry service
    • Tours
    • 24-hour Receptionist
    • Luggage storage
    • Newspaper in lobby
    • Multilingual staff
    • 24-hour security
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • In-room Facilities
    • Bathrobe
    • Desk
    • Hairdryer
    • TV
    • Shower
    • Cable TV
  • Accessibilty
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
  • General
    • Family room
    • AC
    • Non-smoking room
  • Public Facilities
    • 24-hour room service
    • WiFi in public area
  • Shuttle Service
    • Airport transfer
  • Transportation
    • Car rental
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Starcastle Golden Palace Hotel is located in area / city Bukit Bintang.

The hotel is located only 0.42 km away from Hang Tuah Station.

There are plenty of tourist attractions nearby, such as Imbi Monorail Station within 0.2 km, and Hang Tuah Station within 0.42 km.

About Starcastle Golden Palace Hotel

Starcastle Golden Palace Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Starcastle Golden Palace Hotel is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Starcastle Golden Palace Hotel, a wonderful accommodation for your family holiday.

Starcastle Golden Palace Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Starcastle Golden Palace Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

-
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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