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  2. Malaysia(5,816 hotel)
  3. Perak(407 hotel)
  4. Kerian(4 hotel)
  5. Suria Service Apartment Hotel

Suria Service Apartment Hotel

Jalan Bukit Merah, Bukit Merah, Kerian, Perak, Malaysia, 34400
Featured Image
Childrens Play Area - Outdoor
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Based on 17 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Matang Mangrove Forest Reserve
(16.81 km)
Charcoal Factory Kuala Sepetang
(16.94 km)
Port Weld
(16.99 km)
Taiping Zoo
(17.40 km)
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Review by Traveloka users

Based on 7 reviews

Show reviews that mention...
Water tap all leaking, never change at all for the leak place.
- Family vacation
terrible situation of lift. only one lift operated in spite of three lifts. although one lift have problem with the sensor. everything you need: towel, extra charge.
- Family vacation
Lift is bad. only one lift operated and the lift is not functioning well due to un-functional lift, stairway dark. no light. no proper tv. unnecessary charges ie towel, iron and etc. it should be improved.
- Family vacation
Even more worse than budget hotel, Everything not well maintained, i.e room, elevator, lobby, coffee house & swimming pool. Not recommended for family vacation.
Toilet kotor. Cadar miang. Its not worth at all
The maintenance is not good. The lift has some problem.
Translated by Google
- Family vacation
The amenities are satisfactory. Suitable for short breaks.
Based on
17 reviews
Review from
Solo travel0
Friends getaway0
Rating Result
Very Bad
Very Good
horrible places, please avoid
horrible in all aspects. lack of maintenance, elevator not working, broken ceiling, no security, dont even bother to come at night time as no lights to direct you to the place at all and horrible room conditions. If you want to go to their public loo, please avoid using its lobby facilities. The are poops everywhere and looks like they dont even has janitors for years. I'm wondering why this apartment is in their list, so my suggestion, please remove this place to avoid further screw up. if there are chances for me to recoup the refund i would.
Family - Dec 17, 2016
From the photos on agoda, the service apartment looked nice and impressive especially its big swimming pool. However, it was really lousy and worst than a budget hotel. First of all, the basic toiletries were not sufficient. No shampoo, no toilet roll, no mat for washroom use. The bed sheet had blood stain. And the blanket had no usual white cover sheet. The room was dusty. No hair dryer and when I requested an iron board, it was charged rm5. I will not recommend it even though it is the nearest apartment to laketown resort.
Business - May 18, 2016
ain y
Worst hotel ever. Simply horrible
If i could rate 0, i would. This is the worst hotel ever. I regret booked it for 3D/2N. First of all, the hotel is dirty, cobwebs everywhere, dirty wet floor. We book 2rooms apartment for 4 adults, promising we will get 1double bed and 2 single beds but ends up with 1double bed, 1 single bed and 1 sofa (the management keep on insists its a sofa bed, but clearly it is not). We also get 3 towels and 3 pillows instead of 4. The rooms comes with aircond, but at fix temperature. The sliding door lock is broken. The bathroom water faucet is leaking. The room got cockroaches, and we killed 5 of them. We told the management about it, and they said they will do something about it (but of course they never did anything). The room is smelly and covered in dust. While the bed sheet was stained and dirty. We could not sleep at night as the bed sheet makes us itchy and end up scratching all night. Upon checking out, i asked for receipt and the receptionist there seems bewildered, and doesnt know how to write a receipt (since the hotel doesnt issue an official receipt). Horrible hotel with horrible management.
Family - Feb 8, 2016
staying for 2 nights on 27-29 November 2015. The reservation was made by my office for team-building course there. The scenery was great but the room was terrible. Went there with my hubby. We got twin bed instead of queen bed. There was 2 lifts but only one is functioning. Pool was sooo huge but dirty. From upstairs we can see mud-like water color in the pool. NO IRON in the room. We have to rent it per/hour. No shampoo too.. u got tiny little soap only. Some of my colleague didn't get any towel and have to run downstairs asking for it at the counter.. can u imagine with only one lift functioning.. No trolley also to carry your bag. I saw the trolley was used to transfer food by the caterer there. It's a horrible staying for me and my hubby..
Business - Dec 21, 2015
I will come here tomorrow. Hopefully everything will be ok. Actually im not happy after reads all the reviews. What to do if they can refund my money i will reject this place. Sigh Why management dont read this. Pls do something to refurbish the apartment.
Family - Dec 2, 2014
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Things to Do
    • Children pool
    • Garden
    • Outdoor pool
  • Public Facilities
    • Parking
    • Restaurant
  • Sports and Recreations
    • Fitness
  • Food and Drinks
    • Breakfast with surcharge
  • Hotel Services
    • 24-hour Receptionist

    Staying at Suria Service Apartment Hotel is a good choice when you are visiting Kerian.

    This apartment is very easy to find since it is strategically positioned close to public facilities.

    About Suria Service Apartment Hotel

    The apartment’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Suria Service Apartment Hotel exclusively for you.

    Staying at Suria Service Apartment Hotel will surely satisfy you with its great hospitality and affordable price.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.