Need a lot of improvements
I am not someone who likes to write negative reviews, but seriously this hotel need improvement
- there was always no new toilet roll replaced. From other old reviews in below, I could see that management never take action into this. The toilet roll given was not in new, it was used. Therefore always need to ask for more toilet roll which is troublesome.
- slippery after shower. Be careful if you bring along elderly because myself also slipped for few times after shower.
- no vacuum. I saw the housekeepers cleaning the room using a broom. The next day I asked for vacuum clean as I am allergy to dust when they sweep the floor. The housekeeping maid replied me that all their vacuum is malfunction, "rosak". Can't the management just spend few vacuums to ease their cleaners' job? There was only 4 floors of room.
- coffee cup without spoon.
- phone cable always plugged out whenever you take the phone. There is always have noise when you try to call to operator or receptionist. One hand pushing in the cable and another hand hold the phone. Better to use your own phone to call to request for room service
- sometimes have face towel sometimes only towel
- good things is room was spacious, they always replaced new toothbrush for you, sound proof not bad, there was safe deposit box, mini fridge, hair dryer and iron & ironing board inside room
- Astro TV channel but some with poor signal. However,the channel is sufficient to kill your boredom
- from 6.30-10.00am. Food finished at 9.00am will not be replenished. So please dine early.
- flies are seen everywhere from buffet line, cutleries to your table and chair
- coffee is good. Food taste need big improvement.
- school canteen menu but they have egg station which is good. Despite, they have salad,bread, egg, main course, soup, porridge, and dessert
- They start sweeping the floor and spray all the table even when I was still eating. Perhaps I was the last person but it was only about 9.40am. Flying dust.
Sky lounge and karaoke
- their bar only open Tuesday, Wednesday and Thursday
- can't find the karaoke lounge
- good location. Restaurant and shops are just within walking distance
Business - Nov 22, 2016