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  1. Hotel
  2. Malaysia(11,233 hotel)
  3. Pahang(769 hotel)
  4. Kuantan(237 hotel)
  5. Balok(36 hotel)
  6. Swiss-Garden Resort Residences Kuantan

Swiss-Garden Resort Residences Kuantan

Resort
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
EXTERIOR_BUILDING Swiss-Garden Resort Residences Kuantan
EXTERIOR_BUILDING Swiss-Garden Resort Residences Kuantan
EXTERIOR_BUILDING Swiss-Garden Resort Residences Kuantan
EXTERIOR_BUILDING Swiss-Garden Resort Residences Kuantan
EXTERIOR_BUILDING Swiss-Garden Resort Residences Kuantan
See all photos
Convenient
8.2/10
According to 120 guests
Good, clean and great hospitality. Fast check in.
Abdullah M. Z.
See all reviews
Based on 97 traveler reviews
Hotel Facility
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Balok Beach
(2.24 km)
Natural Batik Village
(2.27 km)
Bukit Pelindung
(7.92 km)
Teluk Cempedak Beach
(10.09 km)
Cheaper if you book through app now. Click here to download.
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Review by Traveloka users

Based on 120 reviews

8.2
Convenient
Fantastic
37
Very Good
53
Satisfying
18
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
6.2
- Family vacation
pool is dirty...no maintenance..receptionist is look too tired, rushing, never look at my face..I found her at f&b to serve breakfast on the next day...lobby looks like an old design...swiss garden beach resort is better than this..room okay, it think...no room service.
4.8
- Family vacation
The kitchenette is only for display purpose. When we try to request for a utensils e.g. plate, fork and spoon, they said no such service
9.7
- Family vacation
comfort and swimming pool superb 👍👍👍
5.9
The rooms were not cleaned properly. When we checked in, the room we got had lots of stray hair on the bedroom floor and on the living room's carpet and even on dressing table, hair on the toilet and sink. The house phone was broken so I called the hotel office from my mobile to request for a room change. No 1 answered. I called Swiss Garden HQ KL, to help me contact SGRK's room service and asked for a prayer mat. I can't walk down to the front counter myself cause my children were sleeping. I waited 1 hour 30 minutes for them to prepare a new room for me. In the mean time, we can't use the bedroom, cause it was filthy! When it was time to switch room, -no one had the courtesy to help us with moving our bags although I told the staff at front counter that I am by myself with 2 small children and 4 bags. The new room was ok but the balcony was littered with cigarette buds and the cups were not cleaned! I am too tired to switch room by now so I picked up all ciggy buds myself. This is my 2nd time staying here. 1st time was amazing. This time though, made me rethink. I would not suggest to anyone.
6.2
The room & facilities not worth compare to the price. Old school management
10
- Family vacation
The great service from the hotel
5.8
- Family vacation
Breakfast very bad. No activities. Please upgrade more on facilities
6.6
- Business travel
I only enjoy stay here because of the water park and playground. Suite is okay, comfortable and spacious. But I cant accept when when I asked for extra towel, the reception said no towel already. I guess there are only 4-6 in house guess at that time only since I stayed during weekdays. The breakfast was also quite disappointing. You can stay here to enjoy the slide and kids pool. But definitely a no no for the breakfast.
8.5
- Family vacation
Everything was great especially the pool since my kids love it so much. But remember to wear proper swimming attire and cannot wear anything from cotton in the pool.
6.3
- Family vacation
The pool was dirty. not properly cleaned. brought my children here to enjoy the promoted "theme park" but it was not properly maintained and some not functioning well. Good side was only the spacious room but i think it was not up to the swiss garden standard. plug points are very limited. overall i think my stay was just ok.
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel Facility

Description

Hotel Policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Kitchenette
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Children pool
    • Fitness center
    • Garden
    • Hot tub
    • Outdoor pool
    • Sauna
    • Waterpark
  • Hotel Services
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Multilingual staff
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Laundry
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Elevator
    • Breakfast restaurant
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Family room
    • Heater
    • Swimming pool
    • Smoking area
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Projector
  • Sports and Recreations
    • Basketball
    • Fitness center
  • Food and Drinks
    • Breakfast
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at Swiss-Garden Resort Residences Kuantan is a good choice when you are visiting Beserah.

    This resort is very easy to find since it is strategically positioned close to public facilities.

    About Swiss-Garden Resort Residences Kuantan

    Whether you are planning an event or other special occasions, Swiss-Garden Resort Residences Kuantan is a great choice for you with a large and well-equipped function room to suit your requirements.

    From business event to corporate gathering, Swiss-Garden Resort Residences Kuantan provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Resort Residences Kuantan, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at Swiss-Garden Resort Residences Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The resort’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Swiss-Garden Resort Residences Kuantan is a resort with great comfort and excellent service according to most resort's guests.

    Get precious and unforgettable moment during your stay at Swiss-Garden Resort Residences Kuantan.

    Please note that the swimming pool is undergoing maintenance and will be unavailable from 6 June 2018 until further notice.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service+6015 4840 9469 or +603 7724 3501
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