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  6. Swiss-Garden Resort Residences Kuantan

Swiss-Garden Resort Residences Kuantan

Jalan Kuantan-Kemaman, Mukim Sungai Karang, Beserah, Balok, Kuantan, Malaysia, 26100
Swiss Garden Resort Residences Kuantan
Dining Area
Family Suite
Premier Family Suite
See all photos
According to 34 guests
Based on 83 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Natural Batik Factory
(2.27 km)
Teluk Cempedak Beach
(10.09 km)
Sultan Ahmad Shah State Mosque
(11.31 km)
(22.34 km)
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Review by Traveloka users

24 Traveloka customers have stayed in this hotel and given reviews:

Poor hotel restaurant, the restaurant didn't pickup phone for order. The breakfast is not worthy
When we went to the bathroom, the shower holder was not fixed properly. We were shocked on the second day, when we asked for cleaning the room, the cleaner used the broom to clean the room only without the vacumn machine or mopping floor. We felt annoying and noisy while laying on the bed, as one of the single bed's roda was spoilt, this was caused us can't sleep well for the whole night. When we went for morning breakfast on Saturday around 8.30am, unluckily the most of the foods have finshed and the staff took a quite long time to replenish those foods.
Nice location to take family for holiday. Perfect pool for small kids.
Good place for family short vacation
Bad wifi. Bad shower. Average food
Smelly room, it was clean but has smell when you first entered the room. Breakfast was finished at 9am. Pool was great
Good and excellent. Enjoyable.
Nice swimming pool. near to the beach
The studio is spacious but sparsely furnished. Up-keeping was not done to expectation. For the price paid for breakfast, I say it is fair and just. As for the price of the apartment, the five-star hotel in the area is more justified.
Breakfast average only very few seats only must improve on more variety on food/ swimming pool no lifeguard
Based on
83 reviews
Review from
Solo travel0
Friends getaway7
Rating Result
Very Bad
Very Good
Family get-together at Swiss Garden Resort Residences Kuantan
Family get-together weekend with young kids and toddlers was fun at Swiss Garden Resort Residences Kuantan. We checked-in into two family suites. Upon getting ourselves settled in, with the mums managing the foods, dads with the logistics and long-awaited chats, the younger lads of cousins went straight down to enjoy the mini water theme park, Underwater City of Teruntum. They had fun and can't stop talking about it. I get to walk the beach enjoying dusk with some cool shots. What a great get-together weekend for our family. The mums already planning another... ;)
Family - Oct 23, 2017
Mark T
Price does not reflect what is offered. The accomodation was reasonable, with a microwave and fridge. But there was no plates, cups or cutlery. Ammenities were sparce, decor was plain. Food from the cafe was barely edible. Location was great, beach accessibility could be better (rear gate always locked). With aesthetic improvements and improved ammenities there is great potential, which is currently severely lacking.
Family - Oct 2, 2017
Abdul H
Will not coming here again for this price.
The apartment is ordinary, with a glorified pool view and a construction site beside it. No access to the beach, but the beach stretch I think is the poorest along the east coast. dark sand and not so clear water. Breakfast was really bad and lack of choice. Abus kitchen is just out of place in this food heaven of east coast. I would suggest a trip to nearby roadside stall that sell nasi kerabu and nasi dagang with barbeque beef, chicken or lamb and it is much better breakfast than what swiss garden offers. 8am and the place is so full and cannot cater to the whole swiss garden visitors. I would suggest that swiss garden serves authentic east coast breakfast like nasi minyak, nasi dagang and nasi kerabu as part of their breakfast attraction. We don't come this far to taste ordinary nasi lemak and fried noodle.
Family - Sep 25, 2017
All are good except the breakfast
the location is good as it is by beachside, wth a lot of food stall nearby, self service laundry and also 7 eleven just outside the buidling. the pool is awesome. it can cater for adults and kids with a really good maintenance services. i stayed in the family suite whre it has 2 bedrooms with 2 separate bathrooms, kitchenette, microwave, fridge and 1 separate living and dining rooms. the rooms and bathrooms are very clean and toilettries are all provided. iron with ironing board and hair dryer are also provided. the only downside is the breakfast buffet. they took forever to refill the foods, not much option and the food selection are so-so. they paste a sticker " my debit accepted here" - but actually they dont. so make sure u have enough cash before ordering for room service or paying for extra pax for breakfast buffet.
Family - Sep 10, 2017
Ordinary, nothing special
The swimming pool area was overcrowded and the sun shone brightly on Saturdays morning. Glad my family and I had had fun, an afternoon before that when the sun shone at the other side. Some of the guests are uncivilized by smoking next to a pregnant lady & made fun with their kids safety. Don't bother to have breakfast here. The food and service are suck and disappointing. Once is more than enough, and I will not return.
Family - Aug 18, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Kitchenette
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Children pool
    • Fitness center
    • Garden
    • Outdoor pool
    • Sauna
    • Waterpark
  • Public Facilities
    • Parking
    • Elevator
    • Breakfast restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
  • General
    • AC
    • Family room
    • Non-smoking room
    • Swimming pool
  • Food and Drinks
    • Breakfast
    • Cafe
  • Business Facilities
    • Business center
    • Meeting facilities
  • Nearby Facilities
    • Shops
    • Supermarket
  • Accessibilty
    • Accessible parking
  • Transportation
    • Area shuttle
  • Sports and Recreations
    • Fitness
  • Connectivity
    • WiFi in public area with surcharge

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Staying at Swiss-Garden Resort Residences Kuantan is a good choice when you are visiting Beserah.

This resort is very easy to find since it is strategically positioned close to public facilities.

About Swiss-Garden Resort Residences Kuantan

Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Resort Residences Kuantan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swiss-Garden Resort Residences Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Garden Resort Residences Kuantan is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Swiss-Garden Resort Residences Kuantan.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.