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  6. The C Suites Kuala Lumpur

The C Suites Kuala Lumpur

Apartment
One Bukit Ceylon, 1, Lorong Ceylon, Bukit Ceylon, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 50200
Featured Image
Guestroom
City View
Guestroom
Guestroom
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Based on 3 traveler reviews
Swimming Pool
Elevator
Restaurant

Nearby attractions
Raja Chulan Monorail Station
(0.39 km)
Bukit Bintang Monorail Station
(0.52 km)
Low Yat Plaza
(0.55 km)
KL Tower
(0.63 km)
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Based on
3 reviews
Rating
Location
Service
Cleanliness
Review from
Business1
Couples1
Solo travel1
Family0
Friends getaway0
Rating Result
Very Bad
1
Bad
1
Average
0
Very Good
1
Extraordinary
0
Barry121
Nice Place... Apallling Management
I was booked for a 13-night stay: 2 X Studio suites.The suites are part of a mixed block of the hotel and private suites. The location is good. I needed to pick up my keys to the room from the mailbox room. Got into the apartment and 1st impression was very good. It was well equipped and clean however, found blood stains on my pillows. However, what unfolded was very disappointing. Tvs in both rooms did not work, and an absence of any cleaning. I tried to call the management on several occasion but they simply did not pick up the telephone. I made several emails and calls to Hotels,com (who I booked with and thats another story) who were close to useless. They were very happy to take my £980 but not so keen to take up any issues. Day after day, i tried to call the management. After 7 days, my apartment started to leak water through the ceiling. Again cannot reach anyone. Eventually (after 8 days) I did get through to someone who came up to the apartment to take a look, he organised a maintenance man to fix leak and sent in a cleaner. For the remaining time we never saw a cleaner or had our sheets changed. A big let down. 13 nts without any room cleaning. Hotels.com were awful and could care.
Business - May 17, 2017
1000Mike
Great Room - Strange Service
The room was wonderful. We fell in love the minute we entered. Stunning downtown view, excellent location, quiet, decent free internet, gym, swimming pool, stove, fridge, and washer/dryer (microwave would be nice). Above the Invito Hotel (same elevators). Apparently the top floors of the Invito Hotel are private units. A group of those units are rented out as The C Suites, completely separate business from the hotel. The C Suites has no reception! Online booking instructions are to contact the C Suites 24 hours before arrival. We overlooked that, and received an SMS and whatsapp asking about our arrival. When we responded, we were given our room number and instructions. Go past the hotel reception to the residents mail room. Not obvious as you must go through an unmarked door. Find the mailbox for your unit. Stick your hand into the flap at the top for mail delivery, and find your key on the hook inside. OK, not to bad. But no housekeeping after the first night! We contacted the manager, or whoever the message sender was. "You can request room cleaned", he said. We said "Please clean. Is there a schedule?" He said "Do you want room cleaned everyday?" We said clean every day would be nice. He said he would talk to his colleague about "help you clean every day". Then we got normal cleaning service for the rest of our 6 nights, although sheets were only changed on request, and there were a few glitches - water not replaced once, coffee twice, and a bag of trash was left in room once. Then he requested that we leave a tip for the cleaner. Tips are not expected in Malaysia but also not unusual, but very unusual to be asked to leave a tip. We left a small gratuity when we left. Two burned out bulbs in the bathroom were never replaced in spite of a request. TV did not have international channels. The kitchen area was relatively well supplied, but there was only one spoon (5 forks). No hand towels (common in Asia), so bath towel had to be used in the kitchen. Fridge needed defrosting. Shower drain was nice looking, but did not work well. If not cleaned daily, water would overflow the shower. Higher floors than the hotel, meaning better views, and a little cheaper, but I am sure the hotel service must be better, based on reviews. The contact person always responded quickly, using regular SMS (text), email, whatsapp and line, depending on our preference. Overall, great room if you are patient with the check in and service problems.
Couples - Jan 5, 2017
Marisa G
Don't stay here if you like your privacy
My flight to KL was delayed 9 hours so I arrived much later than anticipated - at around 1.45am. I had kept in contact with the hotel and notified them of my late check in to which they replied no problem just call us when you arrive. However when I arrived no one answered my calls and this building is guarded by security so I was left outside unable to get in. Luckily after 15 mins the receptionist at the time allowed me to sit in their lobby and use their wifi. They also called the manager of c suites many times, but without any luck. By now it was 2.10am, I had been traveling since 6am. I called hotels.com, and I was left sitting for another 30mins before they managed to get a hold of the manager. After speaking with him on the phone, he guided me to the post office room where I saw the key - (why didn't he give me late heck in instructions via email?!?) Now it's 2.45am and when I ask why he didn't answer my calls, he says sorry ma'am I was sleeping. The room itself is fine, well equip for a couple of days however it felt more like air bnb than a hotel because the manager kept text messaging me asking how my stay was and if he could come into my room to use the vacuum cleaner that was stored in the wardrobe. It got to the point where I had to ignore his texts. I wouldn't stay here again, there are plenty of other hotels close by with better service.
Solo travel - Nov 17, 2016
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

  • Public Facilities
    • Elevator
    • Restaurant
  • Sports and Recreations
    • Fitness
  • Things to Do
    • Outdoor pool
  • General
    • Smoke free

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Staying at The C Suites Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

      The apartment is located only 0.99 km away from Hang Tuah Station.

      This apartment is very easy to find since it is strategically positioned close to public facilities.

      About The C Suites Kuala Lumpur

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The C Suites Kuala Lumpur.

      The apartment’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Savor your favorite dishes with special cuisines from The C Suites Kuala Lumpur exclusively for you.

      With all facilities offered, The C Suites Kuala Lumpur is the right place to stay.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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