The Crown Hotel KLIA

Hotels
8.2
/10
Very Good
143 reviews
In the Area
See Map
2-2, Jalan KLIA, Avenue Pusat Perdagangan KLIA Avenue, Sepang, Selangor, Malaysia, 43900

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Crown Hotel Klia Staying at The Crown Hotel KLIA is a good choice when you are visiting Sepang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Crown Hotel KLIA

2-2, Jalan KLIA, Avenue Pusat Perdagangan KLIA Avenue, Sepang, Selangor, Malaysia, 43900
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Lobby The Crown Hotel KLIA
Lobby 2 The Crown Hotel KLIA

Discover More About The Crown Hotel KLIA

Overview of The Crown Hotel KLIA

The Crown Hotel KLIA offers a charming and comfortable stay, designed with a focus on simplicity and convenience. The surrounding neighbourhood provides a relaxed atmosphere, with easy access to local shops and eateries. Public transport links are readily available, making it easy to explore the wider area. The Crown Hotel KLIA stands out for its affordability and convenient location, making it an ideal choice for budget-conscious travellers.

The Crown Hotel KLIA

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Crown Hotel KLIA Facilities

Featuring 44 rooms in total, The Crown Hotel KLIA offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring the area with friends, the facilities at The Crown Hotel KLIA cater to a variety of needs. Guests can enjoy comfortable rooms with essential amenities, ensuring a relaxing stay. The hotel provides a welcoming atmosphere for leisure travellers and a practical base for those on business.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed for comfort, featuring reliable Wi-Fi, a functional workspace for digital nomads, comfortable bedding for a restful night's sleep, and well-maintained bathrooms. In-room conveniences ensure a hassle-free experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Crown Hotel KLIA

Expect a quiet and relaxed ambience at The Crown Hotel KLIA, perfect for unwinding after a day of exploring. Mornings are generally peaceful, with guests enjoying a leisurely start to the day. Evenings offer a chance to relax in the common spaces or retreat to the comfort of your room. While specific tours may not be offered directly, the staff can often provide recommendations for local attractions and activities.

For a smooth check-in, have your booking confirmation and identification ready. It's always a good idea to be mindful of local customs and etiquette. Learning a few basic phrases in the local language can also enhance your experience.

How to Get to The Crown Hotel KLIA

The nearest major international airport is located within a reasonable distance, making The Crown Hotel KLIA easily accessible for international travellers. From the airport, you can typically reach the hotel in around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting around.

Food Near The Crown Hotel KLIA

While The Crown Hotel KLIA may or may not provide breakfast, there are plenty of options nearby to start your day. Several cafs and restaurants are within walking distance, offering a range of cuisines to suit different tastes. Convenience stores are also close by for snacks and essentials. Be sure to try some local dishes, such as nasi lemak or mee goreng, for a taste of Malaysian flavours. Budget-friendly options are readily available, as well as mid-range restaurants for a more formal dining experience.

Things to Do Around The Crown Hotel KLIA

The area surrounding The Crown Hotel KLIA offers a variety of attractions and activities. You can explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable itinerary could include visiting a local museum, sampling street food, and enjoying the sunset by the river. For a two-day extended stay, consider visiting a nearby cultural centre and exploring the local arts scene. Daytime activities include exploring local markets and parks, while evenings offer opportunities to enjoy live music or sample local cuisine.

Why The Crown Hotel KLIA is Popular Among Travellers

The Crown Hotel KLIA is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and comfortable rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring the area.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as a universal adapter for your electronic devices. It's always a good idea to be aware of local customs and etiquette. While English is widely spoken, learning a few basic phrases in the local language can be helpful.

Best Time to Stay at The Crown Hotel KLIA

The best time to stay at The Crown Hotel KLIA depends on your preferences. The peak season typically sees higher prices and more crowds, while the off-peak season offers lower prices and a quieter atmosphere. The weather is generally warm and humid year-round, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays for a unique cultural experience. Budget-conscious travellers may prefer to visit during the quieter times of the year.

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All facilities in The Crown Hotel KLIA

Lobby The Crown Hotel KLIA
Lobby
Bedroom The Crown Hotel KLIA
Bedroom
In-room Bathroom The Crown Hotel KLIA
In-room Bathroom

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Limited parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Photocopier
  • PRINTER

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Crown Hotel KLIA

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Antigen Test Result, Boarding Pass, ID Card, PCR Test Result, FOREIGNER GUESTS. The required documents can be in the form of soft copy.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at The Crown Hotel KLIA
44
Number of floors in The Crown Hotel KLIA
3
Another facilities in The Crown Hotel KLIA
Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in The Crown Hotel KLIA

What are available facilities at The Crown Hotel KLIA?
There are top facilites at The Crown Hotel KLIA such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Crown Hotel KLIA?
The standard check-in time at The Crown Hotel KLIA is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does The Crown Hotel KLIA have?
The Crown Hotel KLIA is a 2.0-star hotel.
How many floors does The Crown Hotel KLIA have?
The Crown Hotel KLIA has 3 floors.
How many rooms does The Crown Hotel KLIA have?
The Crown Hotel KLIA has 44 rooms in total.
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More Reviews from Other Guests in The Crown Hotel KLIA

Overall Ratings & Reviews The Crown Hotel KLIA

Traveloka (128)
Other sources (15)
8.4
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about The Crown Hotel KLIA
All
Bedroom (14)
Room Space (12)
Ambiance (10)
Bathroom (9)
Wifi (7)
Surroundings (6)
Check-in/out Time (6)
Soundproof (6)
Hotel Area (5)
Accessibility (4)
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Most Recent
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Traveler Reviews The Crown Hotel KLIA

Number of reviews per page
20
40
Customer reviews
Profile Picture
Emiliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Close to the airport, the staff are nice and friendly. I recommend staying here if you're in transit. Thank you.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 22 week(s) ago
The room was fine but the woman on the reception tried to scam me for money. Tourist fee is 10MYR that she said has to be only in cash. I said I have only IDR. She said it’s ok and showed me that it’ll cost me 202k IDR, and I paid it! Then in the room I counted and realized I supposed to pay just 38k IDR. I went down to tell her that, she gave me back just 100k IDR, so I still paid triple. She looked mad and didn’t even apologize!!!!
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5 people find it helpful
Ramos
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Good for transit stay. It is very helpful that the hotel is near to shop and restaurant. The airport drop off facility is very useful, will help a lot when you need a very early morning transportation, with reasonable rates.
1 people find it helpful
N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Comfortable But Sometimes There Is Noise From Guests Coming In And Out. What I Like, Grab SERVICE Which Is Available At This Hotel, Fast And Very Helpful
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dewi k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
It's quite clean, recommended. There are lots of food stalls next to the hotel.
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PADMAJA S.
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 29 week(s) ago
Rooms can have a window. It was a very basic room. Okay for a night's sleep.
1 people find it helpful
puguhhartono
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Thanks for giving me experience at the hotel.
2 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
I can't give much review because I was just transiting. The hotel staff was friendly so it was easy to check in and check out.
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Accommodation's Reply
15 Apr 2025
Thank you for your review. We’re glad to hear that your check-in and check-out experience went smoothly and that our staff made you feel welcome. We hope you had a pleasant journey, and we look forward to welcoming you again in the future. Warm regards, Management, The Crown Hotel
M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The room and toilet are clean, fragrant, the hotel seems new. The service is good, you can request a car to the airport 24 hours, pay 30 RM, quite practical for transit.
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found our room and toilet clean and pleasant, and that our hotel served you well during your transit. We’re also glad the airport transfer service was helpful and convenient for you. Your satisfaction is our priority, and we truly appreciate your support. We hope to welcome you back again in the future. Warm regards, The Crown Hotel Management
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Booked a family room for 4 people and got a corner room. The room was small but the bed was big. And the room smelled of sewers and there were 3 small cockroaches in the bed. I was shocked so I couldn't sleep because I was afraid there would be more. But the bathroom was clean like new and didn't smell. And the room wasn't soundproof so the sound of motorbikes and cars with loud exhausts could be heard very loudly and was very disturbing so I couldn't sleep peacefully! Far from everywhere. To the airport had to take a grab and pay 30rm. Very disappointed and do not recommend staying there
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay, especially regarding the room odor and the presence of pests. This is not the standard we aim to provide, and we will be addressing this matter with our housekeeping and maintenance teams immediately. We’re glad to hear that you found the bathroom clean and well-maintained. As for the room location and soundproofing, we understand your concerns and will work on solutions to improve comfort for our future guests. We truly value your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, The Crown Hotel Management
Profile Picture
oei s. j.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Strategic hotel and quite cheap for that price, just sleep for transit to wait for the next flight. The hotel staff is very friendly and very helpful. The four of us are in one room for the size of a family room. There is a shuttle service to the airport for 40 ringgit. Recommended for those in transit waiting for the next flight.
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Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for your kind review and for choosing to stay with us during your transit. We’re delighted to know that you found our hotel strategic, affordable, and comfortable for your short stay. We truly appreciate your kind words about our friendly and helpful staff. It’s also great to hear that our airport shuttle service was convenient for you and your group. We hope to welcome you again on your next transit in KLIA. Safe travels! Warm regards, The Crown Hotel Management
Z***L
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
Nearest airport, comfortable and will come again.
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Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your wonderful feedback! We're glad you found our location convenient, your stay comfortable, and that you plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management The Crown Hotel
LUTHFI
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Everything is OK. Only the thing that was not OK is that the reception said they received a card, but the fact that the hotel did not accept cards? This one really makes me confused. So I had to go out far away from the hotel, go by taxi to find the ATM again?
2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your feedback. If your booking was already paid, there should not have been a need to visit the ATM. We apologize for any misunderstanding and would be happy to clarify the situation. Please feel free to reach out to us so we can assist you further. We appreciate your stay with us and hope to welcome you again in the future. Best regards, The Management The Crown Hotel
Yeny
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The location is in accordance with what was conveyed, close to the airport. Take a grab for around RM30, there is also a restaurant next to the hotel, strategic location
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2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your review! We're glad to hear that our location met your expectations and that you found it convenient to the airport. We hope the nearby restaurants and strategic location added to your overall experience. We look forward to welcoming you again in the future! Best regards, The Management The Crown Hotel
N***r
icon-origin-TRAVELOKA
7.8
/10
Reviewed 43 week(s) ago
Very uncomfortable. Can't rest at all, Noisy like a market. How can a hotel be like that. Doesn't take care of customer comfort at all.😒.
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2 people find it helpful
Accommodation's Reply
28 Feb 2025
We apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and will share it with the team to improve guest comfort. If there is any inconvenience during your stay, please do not hesitate to contact our staff at the front desk, so we can assist you immediately. Thank you for your review
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W***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
It's enough for a 1-night transit.
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3 people find it helpful
Meylisa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
The AC is not cold. The room is not very clean, still dusty in the closet area.
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1 people find it helpful
r***v
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Quite good hotel close to KLIA
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Accommodation's Reply
26 Dec 2024
To Honored Guests, Thank you for your positive review. We are happy to hear that you are satisfied with our hotel which is close to KLIA. We hope to welcome you back in the future for a better accommodation experience. Kind regards, Hotel Management
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S***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 51 week(s) ago
Asked for tax again when arriving at the hotel, even though it was 6 hours after check-in time
4 people find it helpful
Accommodation's Reply
16 Dec 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by being asked for the tax payment upon your arrival, especially after the check-in time had already passed. This should not have occurred, and we will ensure that our team is reminded to handle such situations more efficiently in the future. We appreciate your understanding and hope to provide you with a better experience next time. Warmest regards, Hotel Management
Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Hotel room suitable for transit Morning Flight. Budget hotel according to the facilities provided. The bathroom is very clean and bright. I really like it. The service from the hotel staff is very friendly. Here also serves pickup to the airport with a rate of RM40. The driver is very friendly. They ask in detail the flight hours & Flight Guest flights. To ensure the available time is still safe. Thank you
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2 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 The Crown Hotel KLIA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Crown Hotel KLIA

Traveloka (128)
Other sources (15)
8.4
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about The Crown Hotel KLIA
All
Bedroom (14)
Room Space (12)
Ambiance (10)
Bathroom (9)
Wifi (7)
Surroundings (6)
Check-in/out Time (6)
Soundproof (6)
Hotel Area (5)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Crown Hotel KLIA

Number of reviews per page
20
40
Customer reviews
Profile Picture
Emiliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Close to the airport, the staff are nice and friendly. I recommend staying here if you're in transit. Thank you.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 22 week(s) ago
The room was fine but the woman on the reception tried to scam me for money. Tourist fee is 10MYR that she said has to be only in cash. I said I have only IDR. She said it’s ok and showed me that it’ll cost me 202k IDR, and I paid it! Then in the room I counted and realized I supposed to pay just 38k IDR. I went down to tell her that, she gave me back just 100k IDR, so I still paid triple. She looked mad and didn’t even apologize!!!!
Read More
5 people find it helpful
Ramos
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Good for transit stay. It is very helpful that the hotel is near to shop and restaurant. The airport drop off facility is very useful, will help a lot when you need a very early morning transportation, with reasonable rates.
1 people find it helpful
N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 28 week(s) ago
Comfortable But Sometimes There Is Noise From Guests Coming In And Out. What I Like, Grab SERVICE Which Is Available At This Hotel, Fast And Very Helpful
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dewi k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
It's quite clean, recommended. There are lots of food stalls next to the hotel.
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PADMAJA S.
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 29 week(s) ago
Rooms can have a window. It was a very basic room. Okay for a night's sleep.
1 people find it helpful
puguhhartono
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Thanks for giving me experience at the hotel.
2 people find it helpful
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
I can't give much review because I was just transiting. The hotel staff was friendly so it was easy to check in and check out.
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Accommodation's Reply
15 Apr 2025
Thank you for your review. We’re glad to hear that your check-in and check-out experience went smoothly and that our staff made you feel welcome. We hope you had a pleasant journey, and we look forward to welcoming you again in the future. Warm regards, Management, The Crown Hotel
M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The room and toilet are clean, fragrant, the hotel seems new. The service is good, you can request a car to the airport 24 hours, pay 30 RM, quite practical for transit.
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found our room and toilet clean and pleasant, and that our hotel served you well during your transit. We’re also glad the airport transfer service was helpful and convenient for you. Your satisfaction is our priority, and we truly appreciate your support. We hope to welcome you back again in the future. Warm regards, The Crown Hotel Management
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 34 week(s) ago
Booked a family room for 4 people and got a corner room. The room was small but the bed was big. And the room smelled of sewers and there were 3 small cockroaches in the bed. I was shocked so I couldn't sleep because I was afraid there would be more. But the bathroom was clean like new and didn't smell. And the room wasn't soundproof so the sound of motorbikes and cars with loud exhausts could be heard very loudly and was very disturbing so I couldn't sleep peacefully! Far from everywhere. To the airport had to take a grab and pay 30rm. Very disappointed and do not recommend staying there
Read More
Translated by Google Icon
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3 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your stay, especially regarding the room odor and the presence of pests. This is not the standard we aim to provide, and we will be addressing this matter with our housekeeping and maintenance teams immediately. We’re glad to hear that you found the bathroom clean and well-maintained. As for the room location and soundproofing, we understand your concerns and will work on solutions to improve comfort for our future guests. We truly value your feedback, and we hope to have the opportunity to serve you better in the future. Warm regards, The Crown Hotel Management
Profile Picture
oei s. j.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Strategic hotel and quite cheap for that price, just sleep for transit to wait for the next flight. The hotel staff is very friendly and very helpful. The four of us are in one room for the size of a family room. There is a shuttle service to the airport for 40 ringgit. Recommended for those in transit waiting for the next flight.
Read More
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Accommodation's Reply
15 Apr 2025
Dear Guest, Thank you for your kind review and for choosing to stay with us during your transit. We’re delighted to know that you found our hotel strategic, affordable, and comfortable for your short stay. We truly appreciate your kind words about our friendly and helpful staff. It’s also great to hear that our airport shuttle service was convenient for you and your group. We hope to welcome you again on your next transit in KLIA. Safe travels! Warm regards, The Crown Hotel Management
Z***L
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
Nearest airport, comfortable and will come again.
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Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your wonderful feedback! We're glad you found our location convenient, your stay comfortable, and that you plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! Best regards, The Management The Crown Hotel
LUTHFI
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
Everything is OK. Only the thing that was not OK is that the reception said they received a card, but the fact that the hotel did not accept cards? This one really makes me confused. So I had to go out far away from the hotel, go by taxi to find the ATM again?
2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your feedback. If your booking was already paid, there should not have been a need to visit the ATM. We apologize for any misunderstanding and would be happy to clarify the situation. Please feel free to reach out to us so we can assist you further. We appreciate your stay with us and hope to welcome you again in the future. Best regards, The Management The Crown Hotel
Yeny
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The location is in accordance with what was conveyed, close to the airport. Take a grab for around RM30, there is also a restaurant next to the hotel, strategic location
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2 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you for your review! We're glad to hear that our location met your expectations and that you found it convenient to the airport. We hope the nearby restaurants and strategic location added to your overall experience. We look forward to welcoming you again in the future! Best regards, The Management The Crown Hotel
N***r
icon-origin-TRAVELOKA
7.8
/10
Reviewed 43 week(s) ago
Very uncomfortable. Can't rest at all, Noisy like a market. How can a hotel be like that. Doesn't take care of customer comfort at all.😒.
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2 people find it helpful
Accommodation's Reply
28 Feb 2025
We apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your feedback and will share it with the team to improve guest comfort. If there is any inconvenience during your stay, please do not hesitate to contact our staff at the front desk, so we can assist you immediately. Thank you for your review
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W***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
It's enough for a 1-night transit.
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3 people find it helpful
Meylisa
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
The AC is not cold. The room is not very clean, still dusty in the closet area.
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1 people find it helpful
r***v
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Quite good hotel close to KLIA
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Accommodation's Reply
26 Dec 2024
To Honored Guests, Thank you for your positive review. We are happy to hear that you are satisfied with our hotel which is close to KLIA. We hope to welcome you back in the future for a better accommodation experience. Kind regards, Hotel Management
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S***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 51 week(s) ago
Asked for tax again when arriving at the hotel, even though it was 6 hours after check-in time
4 people find it helpful
Accommodation's Reply
16 Dec 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by being asked for the tax payment upon your arrival, especially after the check-in time had already passed. This should not have occurred, and we will ensure that our team is reminded to handle such situations more efficiently in the future. We appreciate your understanding and hope to provide you with a better experience next time. Warmest regards, Hotel Management
Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 55 week(s) ago
Hotel room suitable for transit Morning Flight. Budget hotel according to the facilities provided. The bathroom is very clean and bright. I really like it. The service from the hotel staff is very friendly. Here also serves pickup to the airport with a rate of RM40. The driver is very friendly. They ask in detail the flight hours & Flight Guest flights. To ensure the available time is still safe. Thank you
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2 people find it helpful
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