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  1. Hotels
  2. Malaysia(9,521 Hotels)
  3. Kuala Lumpur(2,041 Hotels)
  4. Mid Valley City(19 Hotels)
  5. The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Hotels
Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
EXTERIOR_BUILDING The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
EXTERIOR_BUILDING The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
EXTERIOR_BUILDING The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
LOBBY The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
LOBBY The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
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Traveloka
8.7 Impressive

From 449 reviews

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Check our curated reviews for honest descriptions about this accommodation.

The facilities for me is all in 1 for family vacation. They provide swimming pool, gym and the breakfast was awesome. They provide vegetarian dishes also, so for me is excellent. The most valuable that the hotel is connected to the gardens mall, so it's very convenient to fulfill all our needed.
Vera S.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 449 reviews

8.7
Impressive
Fantastic
180
Very Good
220
Satisfying
22
Average
27
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
MB
Maryati B. I.
0 Reviews
6.4
/ 10
6.4
14 Mar 2021
Staycation
Family
Main reason we choose this hotel was because the kids want to enjoy the pool. We called prior to booking roughly about a week before the check in date to ask about their pool and they said the pool is open for guest. Unfortunately when we checked in, the pool was closed. The kids were disappointed. We would have chosen different hotel which is better if we known this facts earlier. Other than that, the room was nice and clean.

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Accommodation's Reply

24 Mar 2021
Dear Ms Maryati, Thank you for taking the time and sharing your feedback with us. We do apologize for the inconvenience caused during your recent stay with regards to our swimming pool. Our operations team received feedback from guests that the pool water was muddy and made a last minute decision to close the pool to rectify it. Unfortunately, this last minute decision was not communicated thoroughly and all guests were not notified of the sudden change. The operations team is looking into this matter seriously and that proper information to be cascaded out timely so that any last minute changes can be actioned smoothly. Kindly accept our sincere apology and hope that this will not deter you and your family in visiting us again in the future and give us another opportunity to turn your stay into a memorable one. Kind Regards Rozi Sani Reservations Manager
NA
Nurul A. B. I.
0 Reviews
9.1
/ 10
9.1
28 Dec 2020
Staycation
Couple
I love to stay here.. I enjoy it very much, plus it's really easy for to get what I want.. Near with mall. Its really good

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JT
Josephine T.
2 Reviews
8.5
/ 10
8.5
12 Dec 2020
Staycation
Awesome experience, just that breakfast have to walk over to hotel tower to enjoy while staying in residence.

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Hb
Hartini b. A.
0 Reviews
6.2
/ 10
6.2
02 Sep 2020
Holiday
Family
1. Room was not ready until 4:20pm 2. Swimming pool fully occupied even try to book 1 day before, hence my kids not be able to go swimming. Hotel should declare in website the swimming pool quota only for 5 pax per session.

2 liked this review

MN
Muhammad N. B. A. R.
2 Reviews
9.1
/ 10
9.1
30 Aug 2020
Staycation
Solo
The human capacity was excellent and reflected the luxury ambiance. But parking was difficult, not free and conjoined to the mall.

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S
SYAZANAHASHIM
5 Reviews
9.4
/ 10
9.4
16 Aug 2020
Staycation
Couple
pros: Spacious clean room, strong free wifi and room city view was nice. I can see kl tower and klcc from my room. Strategic location as hotel link to Gardens Mall and midvalley. breakfast was great. cons: The parking need to share with the mall and need to pay rm5 for parking upon check out.

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AB
Azlinar B. N.
0 Reviews
9.7
/ 10
9.7
03 Aug 2020
Holiday
Family
very comfortable and convenient, service is superb and near to shopping mall

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WS
WONG S. C.
2 Reviews
9.7
/ 10
9.7
19 Jul 2020
The reception was efficient and polite. They were kind enough to upgrade me. The room was like a mini suite with a sitting room kitchenette and a spacious bedroom. Totally a surprise. (room 1829). Enjoyed my stay totally. Excellent housekeeping service

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DM
Dayana M.
1 Reviews
5.5
/ 10
5.5
02 Feb 2020
Family vacation
Stated in web is king bed but is actually queen bed ... disappointed

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Anongnath L.
1 Reviews
9.7
/ 10
9.7
30 Jan 2020
Shopping & Culinary

1 liked this review

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is located in area / city Mid Valley City.

The hotel is located only 0.3 km away from Mid Valley Station.

There are plenty of tourist attractions nearby, such as The Gardens Mall within 0.02 km, and Mid Valley Megamall within 0.11 km.

About The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Whether you are planning an event or other special occasions, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur.

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Hotel Policy

Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.

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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Buffet breakfast
    • Breakfast (surcharge)
    • Buffet dinner
    • Buffet lunch
    • Hot breakfast
    • Poolside bar
  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Public Facilities
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Tours
  • General
    • AC
    • Ballroom
    • Banquet
    • Heater
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoke-free
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Accessibilty
    • Disabled access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Transportation
    • Car rental
    • Parking with surcharge
    • Valet parking (surcharge)
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Sports and Recreations
    • Fitness center
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
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