1. Hotel
  2. Malaysia(5,789 hotel)
  3. Kuala Lumpur(1,134 hotel)
  4. Kuala Lumpur(1,133 hotel)
  5. Mid Valley City(10 hotel)
  6. The Gardens Hotel and Residences

The Gardens Hotel and Residences

Hotel
The Gardens, Mid Valley City, Mid Valley City, Kuala Lumpur, Kuala Lumpur, Malaysia, 59200
Guestroom
Guestroom
Living Area
Living Area
Living Room
See all photos
Impressive
8.9/10
According to 261 guests
Strategic location. Great buffet
Angus E.
See all reviews
Based on 1,188 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Mid Valley Station
(0.28 km)
Mid Valley
(0.33 km)
Abdullah Hukum LRT station
(0.42 km)
Bangsar MRT
(0.89 km)
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Review by Traveloka users
Review
8.9
/10
Impressive
Cleanliness
9.13
Comfort
9.12
Meal
8.55
Location
9.40
Service
8.82

162 Traveloka customers have stayed in this hotel and given reviews:

9.7
Great with good location, convenience for shopping and dining!
9.1
Good service and good location.
10.0
The FO who did our check in was very welcome and kind. He did arranged our room facing the city according to our request. The room was comfortable and all the staffs were very nice. We really love our breakfast! The only trouble we had was the sliding door in the bathroom were not functioning very well. We had to call the maintenance twice (2 days) during our stay to fixed the door. The rest was great! Bellman was very kind and friendly too! Overall my mother loves the hotel and we really enjoyed our stay! Thanks for everything.
10.0
We are happy with the service given. The staff are really friendly. Love the environment here. We love the complimentary welcome snacks the hotel provided us. It's so sweet. Love the smell of the hotel too. Makes me feel like I'm in a flower garden. Will recommend it to my family and friends.
10.0
All good and will definitely return
10.0
So comfortable and so nice. Hope will be better and better again
6.8
The reception check in is not very efficient. As I am a returning customer and we stay there every trip.
9.4
Spacious, next to the malls, very helpful staff
8.5
Everything was great except for the air conditioning. It's quite humid in the room.
10.0
Best Hotel. A great location.
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Based on
1,188 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business413
Couples154
Solo travel48
Family357
Friends getaway59
Rating Result
Very Bad
52
Bad
51
Average
169
Very Good
572
Extraordinary
344
c r
Very basic.
Stayed here just one night for work, and was glad to check out. Nothing spectacularly wrong, but nothing really right. No charm, not a comfortable bed, so-so views... all in all fairly forgettable, though again, not horrid. but that's the best I can say.
Business - Nov 11, 2017
pam h
Central location
A central location to stay, accessible to commuter to Seremban or the batu caves. Spoil for choice for shopping options. Efficient hotel staff n good spread of buffet breakfast. Housekeeping is prompt and clean.
Family - Nov 11, 2017
Yin P
Clean and comfortable, very convenient location
We booked the 2 bedroom apartments (residences) which is next door the normal hotel - very spacious, comfortable and clean despite being a bit dated. Has a small kitchenette, dining and lounge area. TVs in all the bedrooms and lounge. Huge comfortable beds. Spacious bathrooms. Extremely convenient location with 2 malls attached to it, so you don't have to go far to shop to your heart's content. Very easy to get cabs/ Uber if you need to venture out. Very friendly staff especially the guys at the Concierge. Light bulb in bathroom was flickering, and was replaced within an hour, so very efficient as well. Nice balcony with views. We didn't have time to use the pool but it looked nice and inviting, so will have to try it out next time. Perfect home away from home. Just to be aware: we thought we paid fully when we booked for 3 nights prior to check-in and on checkout the hotel charged us a further $10 per night as a 'Tourist Tax' separately on top of what we already paid for - I felt we should have been informed by staff when we checked in, and not to be presented with another bill when we checked out. Luckily had some spare currency left as we didn't shop as much as we thought we would!
Family - Nov 6, 2017
chionh
Conveniently located
Easily reached from KL Sentral by taxi. Couponed taxi was RM16, RM5 to 10 if you use Uber or Grab. Although there is a nearby metro station Midvalley to get to KL Sentral, the train interval could go up to 30 min. The two adjascent malls are huge and have a wide range of food and shopping options. Rooms were clean and big. Furniture looked a bit old but still well maintained. Ask for high floor facing away from office and mall. It has a good spread of standard and local food for morning buffet breakfast.
Business - Oct 29, 2017
davidtan2016
Great location for eateries n shopping
Slightly disappointed that my requested king size bed was not available when I checked in n given twin beds. Early check in was good but front office inadequately staffed n no separate queue for those checking in n checking out n avoidable delays was not met. Service by staff was good n pleasant. Room allocated to me on the 15th floor had several power points not working. Wifi was good. Food n beverage was good as reflected by its breakfast spread. Service was attentive n prompt. Abundant of taxi at entrance n facilitated my transportation needs.
Business - Oct 13, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

  • Things to Do
    • Health club
    • Indoor pool
    • Outdoor pool
  • Nearby Facilities
    • ATM/Banking
    • Hair salon
    • Shops
  • Hotel Services
    • 24-hour Receptionist
    • Porter
  • Business Facilities
    • Business center
    • Conference room
  • Public Facilities
    • Safety deposit box
  • Food and Drinks
    • Bar
  • General
    • Smoke free

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Location
      The Gardens Hotel and Residences is located in area / city Mid Valley City.

      The hotel is located only 0.28 km away from Mid Valley Station.

      There are plenty of tourist attractions nearby, such as Mid Valley Station within 0.28 km, and Abdullah Hukum LRT station within 0.42 km.

      About The Gardens Hotel and Residences

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      The Gardens Hotel and Residences is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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