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  6. The Gurney Resort Hotel & Residences

The Gurney Resort Hotel & Residences

18 Persiaran Gurney, Pulau Pinang, Malaysia, 10250
Exterior / Building
8.2/10Convenient
According to 852 guests
We had really a good stay there. Parking lots are provided, ease in finding parking.
Nur A.
See all reviews
Based on 562 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Gleneagles Medical Centre
(0.43 km)
Island Hospital
(1.04 km)
Loh Guan Lye Hospital
(1.07 km)
Gurney Drive
(1.33 km)
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Review by Traveloka users
Review
8.2
/10
Convenient
Cleanliness
8.17
Comfort
8.25
Meal
7.68
Location
8.51
Service
8.06

464 Traveloka customers have stayed in this hotel and given reviews:

9.1
Spacious hotel room. Located near shopping malls and restaurants.
5.8
No one of hotel staf greating, only receptionis when we check out, attendant clean the room but forget to put back clean towel,bath matt ,and room telephone cant use,at night after midnight no more hot water
8.8
It's old fashioned hotel. It was just okay. Fine. But it still needs phisical improvement.
8.5
A great location and easy access.
8.5
Hotel was good, but sometimes internet connection not so good.
6.2
Old hotel, room smelly, toilet not really clean.
8.8
A great location with fair price
8.5
We had really a good stay there. Parking lots are provided, ease in finding parking.
10.0
Very comfort hotel, recomended.
6.0
the property has been seriously worn out, need a comprehensive renovation. I had problem with Safe mini box, I had to wait a long time until I get help. No service directory in the room, so that if I want to call house keeping, I don't know the number to call. No wheel chair for my sick mom. There are three elevators, when we push the button, the light on is lift A, but the lift that opens is C. The WiFi works well, Air conditioners work well.
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Based on
562 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business89
Couples74
Solo travel24
Family246
Friends getaway80
Rating Result
Very Bad
89
Bad
90
Average
168
Very Good
169
Extraordinary
46
marqueney b
not bad- but not great
check in was smooth, despite requesting a room on lower floors due to my fear of heights they laughed and told me to enjoy the view from level 32. Ok so it wasn't so bad being up that high, i just closed the curtains so i didn't have to look. The lifts are very slow and old and creak and wobble- doesn't help when you are already afraid of heights. breakfast buffet was terrible, and not worth the price of it. room was large and spacious but run down and old, carpet stains and rips and very much in the need of a good paint and clean up. The pool areas look to be under construction or renovation but the kids enjoyed what was available staff are reasonably friendly and the location is good for access to the local malls etc. i won't stay here again.
Family - Oct 10, 2017
Xanthus_A
Old and not well maintained
Stayed at 2 rooms apartment at 11th floor. - Old furniture with sunken and smelly sofas. Unpleasant smell on the pillow, stained and torn duvet cover. - Torn and dirty curtain throughout the apartment. And can't fully close the curtain - No hot shower even after letting the water runs for 30mins as advices by the hotel. - Dirty toilet bowl, shower curtain/wall - Don't expect anything from the housekeeping. Didn't make the bed properly. Didn't replace the towel accordingly. - Safe box not working - wifi keep disconnecting and re-register + friendly and nice bell boy + location in front of the beach
Friends getaway - Oct 8, 2017
Evelyn O
So so but good location
The apartment is kind of old, but spacious and clean. Room & Furnitures need refurbished. We got two rooms apartment, one queen bed with bathroom, one twin beds. Is good for family, friends and business if you need a common place while having privacy in individual room. Overall good
Business - Oct 6, 2017
henym2016
COMFORTABLE, SPACIOUS ROOM & GREAT LOCATION
Good location. Easy access to restaurant & shopping mall. Spacious room with a nice seaview but the wifi was soooo slow & unfortunate for my kids, the swimming pool was closed for renovation. Recommended place to stay & definitely will come again.
Family - Oct 3, 2017
Bruce G
Roomy, great service and views
We came to this hotel without any knowledge and have been pleasantly surprised by the rooms, the service, the facilities. We have 2 x 2 bedroom apartments and 1 standard double room. All are equipped with all toiletries, tea/coffee facilities, free wifi and a spa bath. Have not been able to fault the place, only to say that it is older, but well used. We will return one day.
Family - Sep 30, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Medical service
    • Newspaper in lobby
    • Porter
    • Tours
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Fitness center
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Sauna
    • Spa
    • Steam room
    • Sun loungers
    • Waterslide
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Breakfast
  • Sports and Recreations
    • Beach volleyball
    • Darts
    • Billiard
  • Transportation
    • Area shuttle
    • Secure parking
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    Staying at The Gurney Resort Hotel & Residences is a good choice when you are visiting Gurney Drive.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About The Gurney Resort Hotel & Residences

    Whether you are planning an event or other special occasions, The Gurney Resort Hotel & Residences is a great choice for you with a large and well-equipped function room to suit your requirements.

    This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Gurney Resort Hotel & Residences.

    The Gurney Resort Hotel & Residences is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    Are you a shopaholic? Staying at The Gurney Resort Hotel & Residences will surely spoil you for numerous shopping centers nearby.

    From business event to corporate gathering, The Gurney Resort Hotel & Residences provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at The Gurney Resort Hotel & Residences, a wonderful accommodation for your family holiday.

    If you plan to have a long-term stay, staying at The Gurney Resort Hotel & Residences is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from The Gurney Resort Hotel & Residences exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    The Gurney Resort Hotel & Residences is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at The Gurney Resort Hotel & Residences.

    Pets are NOT allowed.

    Hotel may accept Early check in, subject to room availability

    Hotel may accept Late check out, subject to room availability, with additional fee.


    Exclusively for Traveloka's guest - You may enjoy free shuttle service to major hospitals in Penang, which are Adventist Hospital, Loh Guan Lye Hospital, Gleneagles Penang, and Island Hosital.

    This shuttle service must be pre-booked in advance (upon check-in) at front desk.

    **Hotel reserves final decision and authorization for changes of this service.

    Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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