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  5. The Imperial Hotel

The Imperial Hotel

Hotel
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang, Johor, Malaysia, 86000
Featured Image
Hotel Interior
Lobby Sitting Area
Guestroom
Hotel Interior
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Based on 31 traveler reviews
Parking
Elevator
WiFi

Nearby attractions
Kluang Parade Plaza
(0.25 km)
Kluang Mall
(0.61 km)
Puzhao Buddhist Vihara
(13.13 km)
Claytan Ceramics Factory Store
(19.62 km)
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Review by Traveloka users
Review

Based on 6 reviews

Show reviews that mention...
7.0
- Family vacation
Okay hotel for anyone, alright.
9.4
- Business travel
Very convenient and spacious. The bed and room are clean.
9.4
- Family vacation
the best service and so comfort
7.0
- Business travel
Everything is good. Try to improve WiFi.
5.8
- Business travel
Problem with the car park. Feel like very expensive. Because is just a triple story shop lot.
5.3
Paid RM158.60 for the narrow room (no. 313). It's really not worth it!
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Based on
31 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business8
Couples3
Solo travel2
Family8
Friends getaway6
Rating Result
Very Bad
0
Bad
2
Average
9
Very Good
16
Extraordinary
4
ZingSG
Good hotel in small town
The hotel has a feel good aspect. From the moment u walked in from the hot weather, the air con and refresher greets u. Elevator is slow but only 4 floors doesn't make a difference. My family of 6 took 3 rooms and we realised all the rooms are different sizes. The room beside the lift is the smallest in size. My mum accidentally cut her hand from a blunt aluminium at the doorway. Bizarre accidental just watch it. Housekeeping is OK, the room is neat and tidy. However, I found some hair on the new bedsheets upon check in....just close one eye. Otherwise I'm great with the hotel as it is very near good food spots like the star restaurant and barney western.
Family - Sep 24, 2017
GGDDJJ
Centrally located clean hotel
The prices fluctuates. We paid a premium which we felt was a little too pricey for a 1 or 2 star hotel and compared to others around. No F&B. Only rooms. BUT this is definitely a very clean hotel, and everything looks new. Our room was comfortable because we took double beds for our 2 children (recommend this if you have children). Hotel is centrally located within walking distance to attractions in Kluang district ( but then Kluang is small so everywhere is within walking distance). If we get a good price, and need a clean and comforyable place to sleep only, this is a very good place. Do note the pillows are "hard", at least ours were.
Family - Apr 29, 2017
952shaha
Convenient Place
Been in Kluang for many months and staying in different places. Imperial is the best central and convenient places to shop, eat and 7-11 located just beside the hotel. Room is reasonable and comfy. Staff is always nice and warm.
Business - Feb 16, 2017
Jo S
Verey good
Very good hotel.. clean, new, in center. The rooms is modern furniture and every thing is near you can go out walking to the mall or to ristorante without car The only thing is no ristorante for breakfast or dinner in the hotel.
Business - Feb 7, 2017
Celesse
Good location
Stayed here for a night with family. Room was considered clean and room was spacious. Probably because its a family room. Toiletries and bedroom slippers were provided. Bedsheets and blanket were a little rough though. Rack for towels were too high. Will stay here again.
Family - Jun 24, 2016
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Express check-in
    • Express check-out
  • Public Facilities
    • Elevator
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi

      Location
      The Imperial Hotel is a hotel in a good neighborhood, which is located at Kluang.

      Not only well positioned, but The Imperial Hotel is also one of hotels near the following Endau-Rompin National Park within 43.45 km and Johor Premium Outlet within 58.4 km.

      About The Imperial Hotel

      The Imperial Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

      The Imperial Hotel is a wise choice for travelers visiting Kluang.

      You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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