The Landmark by The Only Bnb

8.8
/10
Very Good
98 reviews

What Guests Say About Their Stay

Rahayu r. s.
9.4
/ 10
It was a very GREAT experience to stay here. There are very helpful receptionists, 24-hour security guard, there is a convenient store down the apt, very near to Gurney Plaza, Gurney Bay, Gurney Paragon Mall. The room is clean and has complete facilities that we can use during our stay, such as washing machine, dryer, hair dryer, ironing, microwave, oven, refrigerator, water heater. I was staying on the 25th floor and the view from up there was really jaw dropping… I recommend this apt for you guys ❤️.
mistika m.
10.0
/ 10
the staff is really good. beautiful room, clean bathroom, sheets and scented pillows, soft mattress, clean pool, I'm really satisfied, bring the family to spend the night at this hotel, the kitchen equipment is all ready, there's a washing machine
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Verified traveler
10.0
/ 10
お部屋も広くてよかったです ベランダからの景色が最高でした スタッフの方たちも、気持ちの良い対応をしてくださいました 洗濯機、乾燥機があったのが良い エコバックも助かりました
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pedro
10.0
/ 10
the communication and the helpful staff made it all a great experience. Will use this on my next visit again
In the Area
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the landmark,jalan tanjung tokong 1, Tanjung Bungah, Tanjung Tokong, Penang, Malaysia, 10470

Main Facilities

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AC
Swimming Pool
Restaurant
Parking
Elevator
WiFi
The Landmark by The Only Bnb is located in area / city Tanjung Tokong.
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What's around The Landmark by The Only Bnb

the landmark,jalan tanjung tokong 1, Tanjung Bungah, Tanjung Tokong, Penang, Malaysia, 10470
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Lobby The Landmark by The Only Bnb
Exterior 2 The Landmark by The Only Bnb

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Overview of The Landmark by The Only Bnb

The Landmark by The Only Bnb offers a unique blend of modern design and comfortable living, creating a welcoming atmosphere for all guests. Situated in a vibrant neighbourhood, it provides easy access to local attractions and a taste of authentic Malaysian life. The area is known for its bustling streets, diverse culinary scene, and friendly locals.

Getting around is a breeze, with convenient access to public transport options that connect you to major city areas. Whether you're exploring historical sites or enjoying the nightlife, The Landmark by The Only Bnb serves as an ideal base for your adventures. The hotel distinguishes itself through its commitment to affordability without compromising on comfort and convenience.

The Landmark by The Only Bnb

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

The Landmark by The Only Bnb Facilities

Featuring 29 rooms in total, The Landmark by The Only Bnb offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Whether you're travelling with family, working remotely, or exploring with friends, the facilities cater to a variety of needs.

Families will appreciate the spacious rooms and family-friendly amenities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups will find the communal areas perfect for socialising and planning their next adventure. Leisure travellers can relax and unwind in the comfortable surroundings.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, Restaurant, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a functional workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure you have everything you need for a relaxing stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at The Landmark by The Only Bnb

Expect a vibrant yet relaxed ambience at The Landmark by The Only Bnb. The mornings are typically calm, with guests enjoying breakfast and planning their day. Evenings are more social, with people gathering in common spaces to share stories and experiences.

While specific tours may vary, the hotel often provides information on local attractions and can assist with arranging transportation. Insider tips include familiarising yourself with the local customs and etiquette, and taking advantage of the hotel's local knowledge for the best dining and sightseeing options. The check-in process is straightforward, and the staff are always available to assist with any queries.

How to Get to The Landmark by The Only Bnb

The hotel is accessible from a major international airport nearby, with travel times around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a cost-effective alternative. There may be a nearby train station, offering convenient access to other parts of the city and surrounding areas.

Food Near The Landmark by The Only Bnb

While The Landmark by The Only Bnb may offer breakfast or drinks, there are plenty of dining options nearby. If the hotel provides kitchen or self-catering options, you can prepare your own meals. Numerous cafs and restaurants are within walking distance, offering a range of cuisines to suit all tastes.

Be sure to try some local dishes, such as nasi lemak or satay, available at budget-friendly eateries and mid-range restaurants. Convenience stores are also nearby for snacks and essentials.

Things to Do Around The Landmark by The Only Bnb

The area surrounding The Landmark by The Only Bnb is rich in attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. There are many cultural spots to discover, offering a glimpse into Malaysia's heritage.

A one-day walkable highlights itinerary could include visiting a local museum, exploring a nearby park, and enjoying dinner at a traditional restaurant. A two-day extended stay could involve visiting a cultural centre and taking a day trip to a scenic viewpoint. Enjoy the daytime attractions and experience the vibrant nightlife.

Why The Landmark by The Only Bnb is Popular Among Travellers

The Landmark by The Only Bnb is popular among travellers for its affordability, convenient location, and social atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value-for-money and a unique experience that sets it apart from other accommodations.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. When packing, remember to bring light clothing suitable for the tropical climate, along with a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites. English is widely spoken, but learning a few basic Malay phrases can be helpful.

Best Time to Stay at The Landmark by The Only Bnb

The best time to stay at The Landmark by The Only Bnb depends on your preferences. The peak season is during the school holidays and major festivals, offering a vibrant atmosphere but potentially higher prices. The off-peak season provides quieter surroundings and more affordable rates. The weather is generally warm and humid year-round, with occasional rain showers.

Consider planning your visit around local events or festivals for a unique cultural experience. Budget-conscious travellers may prefer the quieter times of year for better deals and fewer crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in The Landmark by The Only Bnb

Swimming Pool The Landmark by The Only Bnb
Swimming Pool
Fitness Center The Landmark by The Only Bnb
Fitness Center
Lobby The Landmark by The Only Bnb
Lobby
Exterior The Landmark by The Only Bnb
Exterior
Others The Landmark by The Only Bnb
Others

In-room Facilities

  • Hairdryer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Nearby Facilities

  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant

Food and Drinks

  • Breakfast (surcharge)
  • Dining area

Things to Do

  • Garden
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in The Landmark by The Only Bnb

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
16:00 - 23:59
Check-out:
09:00 - 13:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

Please be advised that our reception desk is available for check-in from 4:00pm to 12:00am. However, please note that our reception desk is open from 9:00am to 12:00am daily, should you need any assistance during your stay. If you require a late check-in after 12:00am, we do offer a self-check-in option. Please inform us in advance if you will be checking in late and we will provide you with the necessary instructions. If you have any questions or requests, please do not hesitate to contact us at any time. We are always happy to assist you. In addition, we will collect a Security Deposit of RM200 / Pet Deposit of RM200 (if available) before you check in with us and will refund to you when check out.
Additional cleaning fees also will be collected: Pet Cleaning Fee - RM 30 and Cleaning Fee - RM 70
Early Check in before 2pm - RM 50 per hours and Late Check out after 1pm - RM 50 per hours
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - 23:59 - to 09:00 - 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Landmark by The Only Bnb
29
Number of floors in The Landmark by The Only Bnb
41
Another facilities in The Landmark by The Only Bnb
Hairdryer, Kitchenette, Microwave, Refrigerator, Shower

Frequently asked question in The Landmark by The Only Bnb

What are available facilities at The Landmark by The Only Bnb?
There are top facilites at The Landmark by The Only Bnb such as AC, Swimming Pool, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Landmark by The Only Bnb?
The standard check-in time at The Landmark by The Only Bnb is starting from 16:00 - 23:59 while the latest check-out time is at 09:00 - 13:00
Does The Landmark by The Only Bnb provide breakfast?
Yes, The Landmark by The Only Bnb provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Landmark by The Only Bnb have?
The Landmark by The Only Bnb is a 0.0-star hotel.
How many floors does The Landmark by The Only Bnb have?
The Landmark by The Only Bnb has 41 floors.
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More Reviews from Other Guests in The Landmark by The Only Bnb

8.9
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about The Landmark by The Only Bnb
All
Bedroom (9)
Staff Friendliness (8)
Bathroom (7)
Family Friendly (6)
Wifi (6)
Ambiance (6)
Room Space (6)
Hotel Area (6)
Surroundings (5)
Accessibility (5)
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Traveler Reviews The Landmark by The Only Bnb

Number of reviews per page
20
40
Customer reviews
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Great apartment for family
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M***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Have stayed here many times and it's always been a pleasure, especially the staff named Syaz, who is very friendly and very helpful to us, thank you, we stayed here for 8 people, and when we arrived the room had a slight leak problem, because it was already midnight, the next day we were immediately given another very large room, which could fit 12 people, to Gurney Plaza by Grab for about 7 minutes, everywhere is very easy in my opinion, there is also a minimarket downstairs that is open from 8 am to 1 am, every time I go to Penang I never skip staying here and it's always satisfying, something like that, thank you
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Accommodation's Reply
13 Jul 2025
Dear M***e., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
h***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Steady, good, comfortable accommodation
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Accommodation's Reply
13 Jul 2025
Dear H***n., Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
Lim Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The swimming pool is very large
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Lim Y., Thank you for taking the time to leave us such a wonderful 9.1 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
fendy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Very comfortable, the service is very good.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Fendy, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Everything is ok, the room is clean, the place is comfortable, everywhere is close
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Accommodation's Reply
21 May 2025
Dear M***d, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Damp room, needs maintenance. Ventilation and local exhaust to reduce room humidity.
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Accommodation's Reply
21 May 2025
Dear S***i, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. We sincerely apologize for the humidity issue you experienced during your stay. We appreciate your suggestion regarding ventilation and will forward it to our management team for improvement planning. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 30 week(s) ago
Highly not recommended to stay here again. 1. The price is not worth it, there is a deposit and extra fee for cleaning. 2. The environment is dirty and not maintained, there are puddles even in the elevator. 3. The old elevator access is always full in the morning, afternoon and evening. 4. The bed sheet smells of cigarettes like it has not been replaced. 5. The staff is rude and unfriendly when complained. 6. Often sent WA messages about rules and fees.
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3 people find it helpful
v***a
icon-Medical
Medical
icon-origin-TRAVELOKA
7.8
/10
Reviewed 31 week(s) ago
The room cleanliness needs a lot of improvement, service is great though.
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Accommodation's Reply
27 Apr 2025
Dear V***a, Thank you for taking the time to leave us 7.8 stars review with us at The Only Bnb! We're glad to hear you enjoyed the service. We sincerely apologize for the room cleanliness not meeting your expectations. Your comments are very helpful, and we’re already working with our housekeeping team to improve this. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.
V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 32 week(s) ago
The blanket are not clean, the towels smelly, and the ceilings are dirty. It is possible to live but not very cost-effective
2 people find it helpful
Accommodation's Reply
27 Apr 2025
Dear V***n, Thank you for taking the time to leave us 6.5 stars review with us at The Only Bnb! We're truly sorry to hear about the cleanliness issues you experienced with the blanket, towels, and ceiling. We’re taking your comments seriously and have already started reviewing our cleaning procedures. We wish you all the best in your future travels. We hope to have the opportunity to offer you a much better experience next time. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Haven't stayed there yet. Hopefully it's as good as what travelokal shows
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A***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Recommended to stay again when on Pineng Island and suitable for families
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Accommodation's Reply
25 Dec 2024
Dear A***R, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Staff very friendly and competent. Room clean and spacious. Housekeeping is good.
4 people find it helpful
Accommodation's Reply
09 Nov 2024
Dear Guest, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 62 week(s) ago
- bad room, gloomy, dirty, smelly, far from the picture. - dim and uncomfortable room. - booked a suite room for 1.2 million + 70 RM for cleaning service fee but the room I got was like a 2-star hotel with bad room decoration. - dirty bathroom + worn gray towels. Smelly sheets and bed covers. Smelly sofa. - arrived at the hotel charged a cleaning fee of 70 RM. - old and full elevator need to wait 30-1 hour. - the worst apartment during my stay in Malaysia. Those who intend to rent a room here, better find another one than regret it.
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2 people find it helpful
Accommodation's Reply
22 Sep 2024
Thank you for your feedback, and we sincerely apologize for your disappointing experience. We take your concerns about cleanliness and room condition seriously and will address these issues with our team immediately. We also acknowledge the lift situation and are in touch with building management for improvements. Your experience does not reflect our standards, and we are committed to making necessary changes. We appreciate your honesty and hope you might consider giving us another chance in the future. Best regards, Sera Front Office The Only BNB
M***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 66 week(s) ago
what i can say..the price is actually expensive..but i don't care because it looks beautiful..and i didn't know have an extra charge..he said it's in the terms..where do we want to notice..he said that the cleaning fee..but the time started to come into the dirty toilet wall..the tv doesn't work cause old version can't support apps yt netflix even if i use my own acc..it's okay lah first and last i book this hotel
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1 people find it helpful
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Had a great stay. Staff were very accomodating!
1 people find it helpful
Accommodation's Reply
19 Aug 2024
Dear Guest, Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
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Suh M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The staff is friendly, the place is ok, bringing the family is better because there are gym and swimming pool facilities. The rooms are also clean and nice, thanks.
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M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Very good service, clean apartment. There are many places to eat around.
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2 people find it helpful
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Syarifah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Very friendly staff! Vik and sera 😍 always helpful. Clean and superb stay!
+2
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Accommodation's Reply
15 Jul 2024
Dear syifabarry , Thank you so much for your wonderful review! We're thrilled to hear that you had a superb stay and found our staff, especially Vik and Sera, to be friendly and helpful. Your kind words mean a lot to us and motivate our team to keep delivering excellent service. We look forward to welcoming you back in the future! Best regards, MK Manager The Only BNB
Malindo L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
It was a pleasure staying here... next time if I go to Malaysia I will stay again.
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1 people find it helpful
Accommodation's Reply
10 Jul 2024
Dear Malindo L, Thank you for taking the time to leave us such a wonderful 9.7 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
Number of reviews per page
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Swimming Pool 4 The Landmark by The Only Bnb

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8.9
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about The Landmark by The Only Bnb
All
Bedroom (9)
Staff Friendliness (8)
Bathroom (7)
Family Friendly (6)
Wifi (6)
Ambiance (6)
Room Space (6)
Hotel Area (6)
Surroundings (5)
Accessibility (5)
Sort by
Most Recent
Format
With Text
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Traveler Reviews The Landmark by The Only Bnb

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40
Customer reviews
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Great apartment for family
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M***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Have stayed here many times and it's always been a pleasure, especially the staff named Syaz, who is very friendly and very helpful to us, thank you, we stayed here for 8 people, and when we arrived the room had a slight leak problem, because it was already midnight, the next day we were immediately given another very large room, which could fit 12 people, to Gurney Plaza by Grab for about 7 minutes, everywhere is very easy in my opinion, there is also a minimarket downstairs that is open from 8 am to 1 am, every time I go to Penang I never skip staying here and it's always satisfying, something like that, thank you
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Accommodation's Reply
13 Jul 2025
Dear M***e., Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
h***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Steady, good, comfortable accommodation
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Accommodation's Reply
13 Jul 2025
Dear H***n., Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
Lim Y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The swimming pool is very large
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Lim Y., Thank you for taking the time to leave us such a wonderful 9.1 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Allister Front Office The Only BNB
fendy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Very comfortable, the service is very good.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Fendy, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Everything is ok, the room is clean, the place is comfortable, everywhere is close
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Accommodation's Reply
21 May 2025
Dear M***d, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Damp room, needs maintenance. Ventilation and local exhaust to reduce room humidity.
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Accommodation's Reply
21 May 2025
Dear S***i, Thank you for taking the time to leave us such a wonderful 8.5 stars review with us at The Only Bnb! We’re thrilled to hear that you had a fantastic stay with us. We sincerely apologize for the humidity issue you experienced during your stay. We appreciate your suggestion regarding ventilation and will forward it to our management team for improvement planning. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz Front Office The Only BNB
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 30 week(s) ago
Highly not recommended to stay here again. 1. The price is not worth it, there is a deposit and extra fee for cleaning. 2. The environment is dirty and not maintained, there are puddles even in the elevator. 3. The old elevator access is always full in the morning, afternoon and evening. 4. The bed sheet smells of cigarettes like it has not been replaced. 5. The staff is rude and unfriendly when complained. 6. Often sent WA messages about rules and fees.
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3 people find it helpful
v***a
icon-Medical
Medical
icon-origin-TRAVELOKA
7.8
/10
Reviewed 31 week(s) ago
The room cleanliness needs a lot of improvement, service is great though.
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Accommodation's Reply
27 Apr 2025
Dear V***a, Thank you for taking the time to leave us 7.8 stars review with us at The Only Bnb! We're glad to hear you enjoyed the service. We sincerely apologize for the room cleanliness not meeting your expectations. Your comments are very helpful, and we’re already working with our housekeeping team to improve this. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.
V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 32 week(s) ago
The blanket are not clean, the towels smelly, and the ceilings are dirty. It is possible to live but not very cost-effective
2 people find it helpful
Accommodation's Reply
27 Apr 2025
Dear V***n, Thank you for taking the time to leave us 6.5 stars review with us at The Only Bnb! We're truly sorry to hear about the cleanliness issues you experienced with the blanket, towels, and ceiling. We’re taking your comments seriously and have already started reviewing our cleaning procedures. We wish you all the best in your future travels. We hope to have the opportunity to offer you a much better experience next time. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Syaz The Only BNB.
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Haven't stayed there yet. Hopefully it's as good as what travelokal shows
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A***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Recommended to stay again when on Pineng Island and suitable for families
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Accommodation's Reply
25 Dec 2024
Dear A***R, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Staff very friendly and competent. Room clean and spacious. Housekeeping is good.
4 people find it helpful
Accommodation's Reply
09 Nov 2024
Dear Guest, Thank you for taking the time to leave us such a wonderful 10 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 62 week(s) ago
- bad room, gloomy, dirty, smelly, far from the picture. - dim and uncomfortable room. - booked a suite room for 1.2 million + 70 RM for cleaning service fee but the room I got was like a 2-star hotel with bad room decoration. - dirty bathroom + worn gray towels. Smelly sheets and bed covers. Smelly sofa. - arrived at the hotel charged a cleaning fee of 70 RM. - old and full elevator need to wait 30-1 hour. - the worst apartment during my stay in Malaysia. Those who intend to rent a room here, better find another one than regret it.
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2 people find it helpful
Accommodation's Reply
22 Sep 2024
Thank you for your feedback, and we sincerely apologize for your disappointing experience. We take your concerns about cleanliness and room condition seriously and will address these issues with our team immediately. We also acknowledge the lift situation and are in touch with building management for improvements. Your experience does not reflect our standards, and we are committed to making necessary changes. We appreciate your honesty and hope you might consider giving us another chance in the future. Best regards, Sera Front Office The Only BNB
M***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 66 week(s) ago
what i can say..the price is actually expensive..but i don't care because it looks beautiful..and i didn't know have an extra charge..he said it's in the terms..where do we want to notice..he said that the cleaning fee..but the time started to come into the dirty toilet wall..the tv doesn't work cause old version can't support apps yt netflix even if i use my own acc..it's okay lah first and last i book this hotel
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1 people find it helpful
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Had a great stay. Staff were very accomodating!
1 people find it helpful
Accommodation's Reply
19 Aug 2024
Dear Guest, Thank you for taking the time to leave us such a wonderful 9.4 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
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Suh M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The staff is friendly, the place is ok, bringing the family is better because there are gym and swimming pool facilities. The rooms are also clean and nice, thanks.
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M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Very good service, clean apartment. There are many places to eat around.
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2 people find it helpful
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Syarifah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Very friendly staff! Vik and sera 😍 always helpful. Clean and superb stay!
+2
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Accommodation's Reply
15 Jul 2024
Dear syifabarry , Thank you so much for your wonderful review! We're thrilled to hear that you had a superb stay and found our staff, especially Vik and Sera, to be friendly and helpful. Your kind words mean a lot to us and motivate our team to keep delivering excellent service. We look forward to welcoming you back in the future! Best regards, MK Manager The Only BNB
Malindo L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
It was a pleasure staying here... next time if I go to Malaysia I will stay again.
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1 people find it helpful
Accommodation's Reply
10 Jul 2024
Dear Malindo L, Thank you for taking the time to leave us such a wonderful 9.7 stars review with us at The Only Bnb! We're thrilled to hear that you had a fantastic stay with us. It is always our goal to provide each and every one of our guests with a comfortable and enjoyable experience, and we are glad that we were able to meet your expectations. We wish you all the best in your future travels. We hope to have the opportunity to welcome you back to our property in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Best regards, Sera the Only BNB.
Number of reviews per page
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40