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Review by Traveloka users
Based on 54 reviews
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Nur A. I.
Aug 6, 2018
No lift and by 11.30pm the receptionist already called reminder to checkout at 12.00pm
May 7, 2018 - Family vacation
Checked in to the room we had pre booked through online was not as how we had expected based on what we read. Just about 10 mins into the room, me and my 1 year old baby started to get allergic reactions. The room were dirty, smells terrible, dusty and the linens are all full of bed bugs. The receptionists were unfriendly and not helpful. When complaint about the room condition, instead of remedying the situation, the reception guy who claimed to be the senior staff there asked us to either change room to another room type left available on that day, which is a downgrade from our original room booking or check out and moved to another hotel. Both choices are without reduced price for the downgrade room and non refundable charges for the one we previously booked. We are travelling with a baby hence the choice to downgrade to another room type was not an option. When asked for at least a bit of compensation for the room we had paid, the guy just abruptly dismissed and told us they can't do any reversed charges or refunds on the prepaid room as it is the hotel policy. We were shocked and really disappointed with this bad encounter and services given and checked out right after. My baby had the worst experience there from less than 5 mins laying on the bed. He had skin rashes on his whole body which lasted for almost 3 days and myself had mild asthma from the dust.
This had been our worst hotel stay experience and we definitely not will choose or recommend this hotel to any of our friends and family members.
Azrena Z. A. Z.
Feb 26, 2018 - Family vacation
The location is strategic. Nearby to town, Jonker Walk and other places. Reachable hot spots area approximately ~25 minutes. Unfortunately, the cleanliness of the room is poor. Mosquitoes every where, toilet was dirty, additional pillows had no sheets. Not suitable for a family to stay here.
Wong K. Y.
Dec 23, 2017 - Family vacation
The room is dusty, smelly when open the wardrobe, the hotel is very run down, light at the lobby very dime.
Kuntum K. U.
Dec 19, 2017 - Backpacking
Great. The hotel located a bit far from tourist sites, but we can easily take online taxi to go to tourist destination. There are halal food, indians food that delicious and cheap. Overall, this hotel is comfort, clean, and good services.
Nurul S. B. M. A.
Dec 18, 2017 - Family vacation
The room is clean and comfortable. The location is strategic. It's recommended for those who want to stay in a quite place but still not far from bandar hilir
Dec 10, 2017 - Family vacation
No lift and have to go up using staircase. I have a bad knee. Have to change room because the door cannot be locked.
Nurul N. B. A. R.
Dec 4, 2017 - Romantic Vacation
Prefer to all type of vacation either family or backpackers. The facilities is satisfied.
Fong H. L.
Oct 23, 2017
Poor water pressure. Air conditioner leaking water.
Adam B. S.
Oct 22, 2017 - Backpacking
The room and the staff are good.
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more
Check-in and Check-out Time
Check-in: 2:00 PM Check-out: 12:00 PM
Staying at The Ninety Six Boutique Hotel is a good choice when you are visiting Malacca City Center.
This hotel is very easy to find since it is strategically positioned close to public facilities.
<b>About The Ninety Six Boutique Hotel</b>
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Ninety Six Boutique Hotel.
<p>24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.</p>
<p>The Ninety Six Boutique Hotel is a hotel with great comfort and excellent service according to most hotel's guests.</p>
With all facilities offered, The Ninety Six Boutique Hotel is the right place to stay.
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.