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  1. Hotel
  2. Malaysia(6,558 hotel)
  3. Terengganu(286 hotel)
  4. Kuala Terengganu(147 hotel)
  5. Kuala Ibai(3 hotel)
  6. The Regency Waterfront Hotel

The Regency Waterfront Hotel

Hotel
Jalan Sultan Mahmud, Kuala Ibai, Kuala Ibai, Kuala Terengganu, Terengganu, Malaysia, 20400
Exterior / Building
Exterior / Building
Lobby
Lobby
Bedroom
See all photos
Convenient
8.2/10
According to 218 guests
12 guests talked about spacious room
Spacious room for family with small kids.
Nurul U. B. A. Y.
See all reviews
Based on 65 traveler reviews
Hotel facility
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Tengku Tengah Zaharah Mosque
(0.85 km)
Mydin Emporium Kuala Ibai
(0.92 km)
Noor Arfa Craft Complex
(1.74 km)
Badariah Palace
(1.82 km)
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Review by Traveloka users

Based on 218 reviews

8.2
Convenient
Fantastic
46
Very Good
118
Satisfying
25
Average
29
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
5.7
- Business travel
We are staying for 4 days under seminar package under the Government Agency, the room always have problem with the air condition system, every night it will reset to fan and no cooling at all, we cannot effort to wake up at night to do setting or call the Maintenance to our room for this. Most of the room have this issue. When our colleague request to change room the reception just said no vacant room. Maybe our rate is low so no request to be entertain. The next day round our colleague cannot stand anymore for having sauna room for 2 days continuously so She complaint to Duty Manager and thanks she got the new room. The function room are night mare, the projector was blur, the light was not bright. all the amenities was not top up in every break, we need to hunt for the service staff and guest what?? no where to be found. The sales person who handle our package was super boss, never introduce, never meet up or introduce them self from day one till we check out. when i walk through from lobby to meeting room i saw the Sales and Marketing office just beside our meeting room. Thanks to The Regency Waterfront for giving us this wonderful experience. i have been in hospitality industries for 25 years, serving my guest and opening new hotel to my client i never thought this could be happen to my team. For me, this is a perfect case study to understand the quality of team in certain brand to serve their guest.
5.1
- Business travel
The FO staff not friendly.. aircond not cold
9.7
- Family vacation
Large, comfortable and clean room. There is only elevator damage while staying at the hotel. It is hoped that the management will act promptly for all reported damages so that customers are more comfortable to stay.
6.3
lift is broken down, not functioning ventilation fan in bathroom
9.1
- Romantic Vacation
spacious room. large bed. lift not functioning, but staff help us carry our luggage. shower heater not functioning. cable located too far to charge our phone.
9.1
- Business travel
Great room, but swimming pool and gym need to pay for enter.
9.0
- Family vacation
staff was friendly. food was tasty. my children love it. but the lift broke down and some areas is in repair and dirty
5.7
- Family vacation
Lift is not function from I check in till I check out for the next day. I with 2 young child and big luggage struggle to in n out room.
6.6
- Business travel
The guest lift is not working. We have to take the stairs to go to 2nd floor.
9.4
- Romantic Vacation
Staffs were really helpful and friendly
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Concierge
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Family room
    • Non-smoking room
    • Smoking area
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Breakfast
  • Business Facilities
    • Meeting facilities
  • Nearby Facilities
    • Shops

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named Prinzpark Terengganu Hotel

    Location
    The Regency Waterfront Hotel is a hotel in a good neighborhood, which is located at Kuala Ibai.

    The hotel has a very good location, also near the Sultan Mahmud Airport (TGG), which is only 12.48 km away.

    Not only well positioned, but The Regency Waterfront Hotel is also one of hotels near the following Tengku Tengah Zaharah Mosque within 0.95 km and Badariah Palace within 1.72 km.

    About The Regency Waterfront Hotel

    Have fun with various entertaining facilities for you and the whole family at The Regency Waterfront Hotel, a wonderful accommodation for your family holiday.

    This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Regency Waterfront Hotel.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    The Regency Waterfront Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, The Regency Waterfront Hotel is the right place to stay.

    Pets are NOT allowed.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.