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  1. Hotel
  2. Malaysia(12,741 hotel)
  3. Melaka(986 hotel)
  4. Melaka City(922 hotel)
  5. The Settlement Hotel

The Settlement Hotel

No 63, Jalan Ujong Pasir, Melaka City, Melaka, Malaysia, 75050
EXTERIOR_BUILDING The Settlement Hotel
EXTERIOR_BUILDING The Settlement Hotel
EXTERIOR_BUILDING The Settlement Hotel
EXTERIOR_BUILDING The Settlement Hotel
EXTERIOR_BUILDING The Settlement Hotel
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8.9 Impressive

From 182 reviews


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Munaziah M.
Swimming Pool
24-Hour Front Desk
Location Info
No 63, Jalan Ujong Pasir, Melaka City, Melaka, Malaysia, 75050
Nearby Places
China HillNature
1.66 km
Mahkota Medical CentrePublic Service
1.87 km
Malacca International Airport (MKZ)Transportation Hub
7.80 km
Popular in the Area
Mahkota Medical CentrePublic Service
1.87 km
A FamosaHistoric Site
2.06 km
Melaka River CruiseNature
2.49 km
Jonker Street Night MarketShop & Gifts
2.70 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 182 reviews

Very Good
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2 Reviews
Family vacation
/ 10
The staff were super friendly and attentive. The deco was amazing! Still can't get over this beautiful hotel. Definitely coming back in future.

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2 Reviews
/ 10
This is the place you should stay on weekend like short escape from city. The ambience here is relaxing, plus it's very convenient. Despite the traffic you will experience in front of the hotel, you can still enjoy the spa they're providing with affordable price! Looking forward to stay here again next time ❤️❤️

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Business travel
/ 10
1. The hair conditioner has been mixed with water. Very diluted 2. Welcome note not changed or updated with new guests name. 304 3. Dry blood stains spotted in the curtain. It shows the curtain hasn't been cleaned/changed for very long. 304 4. Half full mineral bottle was found in the fridge as leftover. This proves that the room wasn't fully clean before handed over to the next guest. The bottle was handed to your housekeeping supervisor when she was cleaning room 313 at approximately 2.45pm on 21 September 2019 (Saturday). 5. Checking in process was horrendous. Worse than a lodge or guesthouse. My booking was made through app and has been fully paid via credit card. However during check in process, the front office told me my bill is not settled and that I've not yet pay. I told her I've fully paid. Then she claimed Exp*d** haven't settle with the hotel. Well, few things here to highlight: a) I did not make booking via Exp*d**. How could the hotel got mixed up? b) Been a customer for many years, this is the first time a hotel staff explained about non payment settlement between the hotel and the voucher issuer. Hotel should settle with voucher issuer and not causing inconveniences to guests. c) When I confronted front office, she showed me a kind of face, in the presence of another male front office staff and an lady guest. This is indeed trying to cause embarrassing moment for me and is a very unprofessional act from the hotel staff! I definitely seek apology from front office on this. d) I was told by front office to have a seat while waiting for check in, but there wasn't any seat available, since they are occupied by checking in customers and their bags are sitting in the chairs! The staff are not attentive enough with their surroundings. e) After the entire incident, I wasn't offered any welcome drink. front office had earlier offered other guests. I had to ask front office for it! Was it because I booked through app and it's cheap? Double standard practice by the hotel staff? 6. WiFi connection is very poor, with intermittent connections and sometimes not able to connect at all. Not as described. 7. No sound proof. You could hear what's playing on the TV from next door. Also, sounds of items dropping on the floor from a floor higher up. Overall, nothing so impressive from the hotel, except bed comfort and nice garden. Cleanliness: 5/10 Location: 7.5/10 Service/Staff helpfulness: 3/10 (due to check in hassles) Room comfort: 7.5/10. Only upon check out, the AM, Ms Tina apologised. However the entire stay was ruined by the check in process.

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1 Reviews
Romantic Vacation
/ 10
Good and cozy place to stay, strategic place which near to few tourist spots such as Jonker Street, just within 5km distance. There are also hawker stalls and convenient stores around the hotel that within 5 minutes walking distance.

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1 Reviews
Family vacation
/ 10
I had the most pleasant stay. The place was so clean and I love the ambiance.

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1 Reviews
Family vacation
/ 10
room was a bit small, no proper parking space. other that that awesome.

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1 Reviews
Romantic Vacation
/ 10
Hotel close parking gate when we come back from movie night at 2am. Need to park far from hotel. During check in, need to wait longer time as we arrive a bit late around 10pm. No one at the counter However the place is very nice and relaxing

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3 Reviews
/ 10
I’m not that lucky to experience a wonderful staycation at this property. I choose this property just because of very good reviews in some travel agents and of course the bathtub. I booked for 3D2N, check in on Monday and was informed that they are having heavy check out. I understood. The staff are friendly, Jeremiah & Claris. They full fill my requests. The cleanliness is too bad. I’m almost check out the next day, I feel disappointed and frustrated. I’m so sad, it’s totally ruin my holiday mood. Bed sheet and pillow sheet got stains and koyak little bit here and there, the curtain also got stain and the towel also got stain. At the time I realised about the stains its already bedtime. Not enough with stain, the room and bathroom also have strong smell like smoking smell. Smelly and spoiled my mood. Unlucky me 😭. Beside the luxury ambience and friendly staff there’s nothing to proud of. I’m always believe housekeeping department is the most important part to taking off. They’re ambassador to your property. The housekeeper enter our room without take off his shoes. The location wise is okay near food court, restaurant and speed mart 99, about 10 - 15 mins drive to Bandar Hilir. Breakfast spread just okay, not much choice but enjoy the ambience: quite & privacy. Tips: This hotel totally don’t have view. If you looking for hotel with view you better booked hotel at Bandar Hilir.

1 liked this review

2 Reviews
Romantic Vacation
/ 10
The hotel very clean. The staff also friendly! I really enjoy my stay.

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1 Reviews
/ 10

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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forSee More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 12:00

The Settlement Hotel is a hotel in a good neighborhood, which is located at Melaka City.

The hotel has a very good location, also near the Malacca International Airport (MKZ), which is only 7.8 km away.

Not only well positioned, but The Settlement Hotel is also one of hotels near the following China Hill within 1.66 km and Mahkota Medical Centre within 1.87 km.

About The Settlement Hotel

Whether you are planning an event or other special occasions, The Settlement Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at The Settlement Hotel will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Settlement Hotel provides a pleasant accommodation for your stay.

Experience a unique stay at the historical building of The Settlement Hotel, which you rarely find in other places.

If you plan to have a long-term stay, staying at The Settlement Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Settlement Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Settlement Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Settlement Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Settlement Hotel.

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Hotel Policy
<br>A tourism tax of MYR 10 per room per night is applied to all foreign guests. This tax is excluded from the room rates and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<br><br>Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Melaka Local Government Fee per room per night. This fee is excluded from room rates. <br><br>You may be required to present valid government-issued identification at check-in, along with cash to cover the incidentals and deposits. This deposit will be fully refunded if there is no damage or abuse of facilities occurred among your stay.<br><br>All special request such as early check-in, late check-out, higher floor, extra bed etc are strongly subject to availability. Guests are encouraged to contact hotel at least 24 hours before arrival. Charges may apply.<br><br>Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability. <br> <p> Pets are NOT allowed. </p> <p> Smoking is strictly not allowed in this property, and smoking area is available. </p>
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  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast served to the table
  • General
    • AC
    • Ballroom
    • Connecting rooms
    • Non-smoking room
    • Swimming pool
    • Rooftop terrace
    • Smoking area
  • Transportation
    • Airport transfer
    • Area shuttle
    • Bicycle rental
    • Limited parking
    • Limo or town car service
    • Shopping center shuttle
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • 24-hour security
    • Limited hours room service
    • Luggage storage
    • Newspaper in lobby
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Laundry
    • Shops
    • Supermarket
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Massage
    • Outdoor pool
    • Spa
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Connectivity
    • Free WiFi
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service+6037 7243 501 or +6032 1091 800
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