1. Hotel
  2. Malaysia(5,644 hotel)
  3. Kuala Lumpur(1,110 hotel)
  4. Kuala Lumpur(1,108 hotel)
  5. Bukit Bintang(331 hotel)
  6. The Westin Kuala Lumpur

The Westin Kuala Lumpur

199, Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100
According to 87 guests
It was wonderful experience for me and hubby staying at Westin. The staff were polite, friendly and helpful.
Asiah Y.
See all reviews
Based on 2,550 traveler reviews
Swimming Pool
24-Hour Front Desk

Nearby attractions
Bukit Bintang
(0.08 km)
Pavilion Kuala Lumpur
(0.15 km)
Bukit Bintang Monorail Station
(0.40 km)
Raja Chulan Monorail Station
(0.55 km)
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Review by Traveloka users

40 Traveloka customers have stayed in this hotel and given reviews:

Very nice service and hospitality.
It was wonderful experience for me and hubby staying at Westin. The staff were polite, friendly and helpful.
Excellent! Every detail in the hotel facility is so perfectly presented. Also, the staff are friendly, intelligent and well-dressed.
Very close to shopping centers
Everything going well. the view was stunning. Amazing service quality. Thank you
A very good location and the room is spacious
Location very strategic. Food was great. No complaints
Very nice location and clean room.
Over all is good, only battery remote control for TV should be change, also the battery of the door should change all
Battery for door and TV remote control should be change the new one.
Based on
2,550 reviews
Review from
Solo travel175
Friends getaway245
Rating Result
Very Bad
Very Good
Needs a bit of work
Nicely appointed hotel in a great location in KL, but some nagging issues included long elevator waits (I guess it was a busy time but 10+ minutes is too much), no coice of double or two single beds, hard to regulate air conditioning which left the room too warm at night, shower that only does quite hot water, and lots of outside noise which I guess comes with the location. I am a big Starwood fan but this one was not quite up to the level I expect.
Business - Oct 15, 2017
Good location & club lounge
Stayed on the club room for one night. 1. Overall Satisfied with its location and club lounge happy hour. It is right across from Pavilion mall so you can reach to several places around Bukit Bintang area. 2. Service Staff members at door were very kind. They always greeted with warm smile when going out and coming back. When trying to take a taxi, they proactively helped. However 'express service' and concierge were below the standards ; they provided limited service. Club lounge service was up-and-down. The staff upon check-in was lazy to inform a guest about club benefit. However, the staff who helped check-out cared a guest professionally. 3. Facilities Not really a new building but the room was standardized with good maintenance. The view was not nice but the amenities and cleanliness were all good. 4. Other - Club lounge : happy hour menu was satisfactory. They have only out door swimming pool which is quite small.
Solo travel - Oct 15, 2017
Gregory R B
Business traveller...this is your Hotel in KL
Have stayed at the Westin in KL probably 15 nights so far this year, The rooms are excellent, generous size with a very comfortable bed. The rooms are also very quiet and with the drapes closed, beautifully dark. You sleep really well in this hotel. The highlight for me as a business traveller is the facilitates of the health club and the executive lounge. The Executive lounge is a great facility, but also unctions like a well oiled machine thanks to the leadership of Said and Zaly. The breakfast and supper provided here is 5 star hotel worthy. Location is great, it is close to everything (except the airport, but nothing in KL is close to the airport). For the business traveller, this hotel has everything. Wouldn't stay anywhere else in KL.
Business - Oct 15, 2017
Personal trip
I choose to stay in the Westin as it is located right in the heart of the KL shopping malls district. Very easy to travel around for shopping and food. The room seem old but is relatively spacious. The front desk officers offer very good customer services. Good location if you are choosing to shop in KL city. Do bear in mind the traffic can be bad at certain times of the day. There is a bus stop located outside the hotel where you can take free shuttle bus service to go around KL city.
Friends getaway - Oct 11, 2017
kopi k
Excellent service .Hotel Breakfast👍🏻👍🏻, very polite staffs . Great location surrounding major shopping center and you can enjoy a lot of local foods nearby , with just walking distance.Highly recommended and will come back to stay.
Couples - Oct 11, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Express check-out
    • Laundry service
    • Multilingual staff
    • Porter
    • Wedding service
  • Things to Do
    • Barbecue
    • Children pool
    • Outdoor pool
    • Parasol
    • Sauna
  • Food and Drinks
    • Bar
    • Breakfast with surcharge
    • Poolside bar
  • Public Facilities
    • Coffee shop
    • Elevator
    • Safety deposit box
  • Business Facilities
    • Business center
    • Conference room
    • Conference room
  • Transportation
    • Car rental
    • Parking with surcharge
    • Valet parking with surcharge
  • Sports and Recreations
    • Fitness
  • General
    • Smoking area
  • Shuttle Service
    • Airport transfer with surcharge
  • Nearby Facilities
    • Gift shop
  • Connectivity
    • Free WiFi

    Staying at The Westin Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

    The hotel is located only 1.31 km away from Hang Tuah Station.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About The Westin Kuala Lumpur

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    The Westin Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at The Westin Kuala Lumpur.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.