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  6. The Zenith Hotel

The Zenith Hotel

Hotel
Jalan Putra Square 6, Putra Square, , Kuantan City, Kuantan, Pahang, Malaysia, 25200
Deluxe
See all photos
Impressive
8.9/10
According to 312 guests
2 guests talked about great locationGood location and convenient to move around
Valerie L.
See all reviews
Based on 535 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Sultan Ahmad Shah State Mosque
(1.30 km)
Teluk Cempedak Beach
(5.23 km)
Natural Batik Village
(12.38 km)
Sultan Ahmad Shah Airport (KUA)
(13.86 km)
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Review by Traveloka users
Review

Based on 176 reviews

8.9
Impressive
Fantastic
123
Very Good
166
Satisfying
18
Average
5
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
- Family vacation
Clean and spacious room. Convenient location with a mall right in front of the hotel.
9.4
- Family vacation
No face towel provided. Overall the stay is nice and comfortable. Love it.
10
- Family vacation
Definitely a pleasure to stay in this hotel, comfortable and spacious guest room with bath tub, nice pool, kid's room, complimentary yoga class, gym, good varieties of breakfast and much more, also, shopping malls just stone away, if the only improvement needed to be suggested ie the check in process could have been more promptly
8.5
- Family vacation
Great new hotel, very comfortable.
9.1
- Shopping & Culinary
Good location and good service.
8.4
- Family vacation
Overall is okay but service too bad
8.5
- Business travel
Good...
9.4
- Romantic Vacation
Great and the best hotel in Kuantan.
8.5
- Medical Travel
So far ok but TV problem when raining.
10
- Business travel
Excellent hospitality. Recommended for stay.
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Based on
535 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business198
Couples71
Solo travel13
Family158
Friends getaway48
Rating Result
Very Bad
13
Bad
13
Average
92
Very Good
273
Extraordinary
144
myra_sany
Love this hotel
Stayed here during weekend for a short vacation. Thanks to receiptionist for his kind consideration to allow us check in early.For a family with a small child,that s really an extra value for us. Room is good enough for family with 2children.love the super single bed. The pool is wide enough and the kid pool also available.there were safe guard to monitor the safety. there also a kid play room,eventhough not as interesting as other hotel we went,but it was good enough to entertain our toddler. Location,definitely very strategic.just opposite of east coast mall.can do some shopping and varieties of restaurant.they do provide in room dining with standard price for the 4-5 star hotel. Breakfast,varieties of food but mostly local with some choice of bread.have some issue during breakfast,but satisfied and glad as the staff made the prompt action after informed. I think it is the best hotel with affordable price at kuantan and definitely will stay here again
Family - Nov 12, 2017
Joseph D
A Great Place to Stay
To be honest, I haven't stayed in this hotel. I visited the hotel on a business trip and was taken on a tour of the place. Absolutely impressive. Even as a non-staying guest, I felt the warm hospitality and saw first-hand the quality of service they provide. Definitely a place worth your money.
Business - Nov 4, 2017
idrus2015
big and spacious
our first stay at Zenith hotel on occasion of a staff wedding. First impression was its spacious lobby with comfortable cushioned sofas all round, making guests feel relaxed waiting. Check in was smooth, even allowed to occupy room before noon since no guest before us. Room was ok with a good view of the hills and the shops below from level 13.Only sore point was the door which did not yield to the keycard until several attempts.Breakfast, to KLites, was cheap, only rm30, and the food was reasonably spread for that price.Overall the hotel did not disappoint, and its proximity to the East Coast Mall makes it a good stay; the newly opened Kuantan Shopping behind ECM will attract shoppers to this hotel.
Couples - Oct 25, 2017
TonyCCL
Convenient and comfortable
Getting from the covered car park to the lobby meant going through a flight or two of stairs (depending on which floor you parked) and a narrow corridor. No sign of any security guards. Safety could be an issue here. Check in service was good. The receptionist was friendly, polite and efficient. However you only get one keycard to your room. The deluxe double room was clean and comfortable but quite basic. Hotel location is good and there is a large shopping mall across from it.
Couples - Oct 17, 2017
ReneeMeow
RECOMMENDED BUT NEED SOME IMPROVEMENT
Just came back from Kuantan yesterday with family and kids. The hotel is OK and recommended however need to improve on certain parts. We had mixed feelings during our stay and here are the pros and cons... I'll start with CONS first, as these need to be highlighted to the MANAGEMENT.. CONS 1. Big hotel with 24 floors, but very small elevators than can merely fit 10 persons 2. Due to issue no.1, you need a lot of patience to go up and down 3. 1 card for each room. OMG the management need to know how we struggled during the stay with only 1 card. And since you need to scan your room card to enter your floor, they were so much trouble and time wasted thanks to this 1 card issue! Not sure if not enough card or their policy to give only 1 card. 4. LACK OF SAFETY SYSTEM at the swimming pool :- -STAIRS to enter/exit pool area. Are you kidding me? Not just few steps of STAIRS. It's actually a 2 flights of stairs. I can see there are workers kept on mopping the stairs to make it dry all the time (which i assume didnt work) -No gutter/drainage around the pool (except for the infinity part where the water 'falls'. Hence it's very wet around the pools/walkway. -Kid's pool too deep. I dont know if there's a standard height for kid's pool, but i think it's TOO DEEP for kids. Normally it's within kid's knees or below, so when they kneel or on all fours, their heads will still be above the water (because they can reach the bottom). But for this case, it's too high and I witness myself kids playing and fell/slipped when and struggled to 'raise' themselves from the water because they cant reach the bottom. -Even they are many pool 'guards' but safety of the pool need to re-viewed/recheck/reconsidered before anything happens. You cant expect people/kids to drown or accident first then save them? PREVENTION FIRST! Instead of putting more than 5 poolguards on standby. MANAGEMENT NEED TO TREAT THIS MATTER AS HIGH PRIORITY. PREVENTION IS BETTER THAN CURE. 5. Frontdesk staffs are friendly but not friendly. OK this sounds confusing right? When you were lining up, they seemed unfriendly. No smile no nothing. But when you greet them, asking how their day is, chat a bit and then you can see a smile and loosen up a bit. Hence more training needed to control and manage stress, especially when you are working as a frontliner. We understand the stress (due to high occupancy) but faking a smile wont hurt ;) 6. Requested in advance for joined room or atleast next to each other (since staying with 2 families and kids) but seems that the room was not prepared for us. So had to deal with 1 room apart. Due to that, the room walkway was noisy with kids running from 1 room to another (sorry!) 7. Breakfast - a bit tasteless for few selection menus but it's still acceptable PROS 1. GOOD location for shopping (new mall opposite) and many shops nearby. Near to the stadium (daily market/pasar malam/etc) 2. Big spacious room and super comfortable bed 3. Big lazy chair and comfortable enough to sleep on it 4. LOVE the bathroom. BIG showerhead 5. Room is clean and carpet is still 'fresh'. I can't find the right word for it (sorry!), for comparison most hotels have musty carpet. 6. Love the floor concept (where you get to see down) in the middle of the floor. It had that luxury touch to it 7. The reception area is big, so they have a sitting corner on the left corner of the lobby. So moms and kids can rest there while waiting for dad to checkin (less crowd/noise at the reception area) 8. Breakfast - variety of food but see CONS point no.7 9. LASTLY - We had issue with our car (unable to start), hence had to request late checkout until 2pm. We even had to search for car rental to complete few important matters (which was already dragged our plan out thanks to the car). Many thanks to the frontdesk team they were kind enough to extend our stay until the mechanic fixed the car. No extra charged! Thank you again to the team! We really appreciate for understanding our situation. OVERALL, this hotel is good but need to improve certain parts. Will definitely come again and hopefully will be better.
Family - Oct 15, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Elevator
    • Dinner restaurant
  • Things to Do
    • Massage
    • Hot tub
    • Fitness center
    • Spa
    • Outdoor pool
    • Children play area
  • Hotel Services
    • Concierge
    • Tours
    • Luggage storage
    • Money changer
    • 24-hour Receptionist
  • In-room Facilities
    • Desk
    • Hairdryer
    • TV
    • Shower
    • Cable TV
  • General
    • Family room
    • AC
    • Non-smoking room
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Sports and Recreations
    • Billiard
    • Darts
  • Food and Drinks
    • Bar
  • Accessibilty
    • Access friendly
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    The Zenith Hotel is located in area / city Kuantan City.

    The hotel has a very good location, also near the Sultan Ahmad Shah Airport (KUA), which is only 13.86 km away.

    There are plenty of tourist attractions nearby, such as Teluk Cempedak Beach within 5.23 km, and Sultan Ahmad Shah Airport (KUA) within 13.86 km.

    About The Zenith Hotel

    Whether you are planning an event or other special occasions, The Zenith Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

    The Zenith Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

    From business event to corporate gathering, The Zenith Hotel provides complete services and facilities that you and your colleagues need.

    Have fun with various entertaining facilities for you and the whole family at The Zenith Hotel, a wonderful accommodation for your family holiday.

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from The Zenith Hotel exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    The Zenith Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at The Zenith Hotel.

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    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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