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  2. Malaysia(5,801 hotel)
  3. Federal Territory of Labuan(14 hotel)
  4. Tiara Labuan Hotel

Tiara Labuan Hotel

Hotel
Jalan Tanjung Batu, P.O. Box 80537, Federal Territory of Labuan, Malaysia, 87015
Swimming Pool
Lobby
Others
See all photos
Impressive
9.0/10
According to 32 guests
Staff polite, good service and hotel room is clean.
See F. L.
See all reviews
Based on 220 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Labuan World War II Memorial
(0.58 km)
International Sea Sport Complex (Marine Museum)
(1.10 km)
An’Nur Jamek Mosque
(1.49 km)
Financial Park - Duty Free Shopping
(1.54 km)
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Review by Traveloka users
Review

Based on 22 reviews

9.0
Impressive
Fantastic
17
Very Good
13
Satisfying
1
Average
1
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.1
- Business travel
Im having a good stay here. Everything is good..The food,their swimming pool, facilities everything in good condition. But there is a small little problem which there is a mosquito at night in your room. Tiara Hotel have provided the insect killer but still have to be careful especially those family with kids.
9.4
- Family vacation
Staff polite, good service and hotel room is clean.
9.4
- Family vacation
Need to upgrade the speed of internet connection because, the internet can't access always. Thank you.
9.4
- Family vacation
Nice enviroment, friendly and very helpful staff.
10
- Family vacation
Good location and good meal, good for family catering.
8.5
- Family vacation
good for family..nice place.big swimming pool
10
- Family vacation
Nice we hope come again tiara hotel
7.5
Great service. Great view of the ocean. Breakfast needs to be significantly improved with more fresh variety.
8.5
- Family vacation
Lack maintenance. Pool very dirty.
8.5
- Family vacation
It was second time we went to this hotel.
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Based on
220 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business86
Couples37
Solo travel20
Family44
Friends getaway19
Rating Result
Very Bad
10
Bad
18
Average
44
Very Good
68
Extraordinary
80
Benny L
FAMILY TRIP
Overall staff service was excellent - Before check-in we received a call & was notified of the upgrade from 2-Bedrooms Suite to 3-Bedrooms Suite for us & that was a nice surprise. Upon check-in we were met with very friendly staff especially one by the name of Angela & she handled our check-in rather smoothly. 1st impression upon driving into the hotel was a wow to my whole family. 2nd wow was when we saw the surroundings & the pool area. 3rd wow was when we check-in to our 3-Bedrooms Suite at the Victoria Mansion immediately next to the hotel. Though the unit was a bit dated it will be good for the hotel to plan a little improvement work on some of the wear & tears. Time at the pool with the family was so fun & again the staff from Cheers where we ordered our bucket of beers, some ciders & fries were very friendly & gave us very good service. One of them who served us even help brought some mosquito repellent for us. Sadly we noticed a broken glass at the side of the pool left by inconsiderate guest who did not inform the hotel to clear but fortunately none of the broken glasses did drop inside the pool - & we had the staff to help us remove it instantly. Next morning my wife & I went for a stroll at the beach which was just in-front of the hotel. After that my family & I went for our buffet breakfast & we all enjoyed all the varieties that were available for us. Staff service there again was quite flawless. So overall my family & I especially my wife (the birthday girl) enjoyed ourselves very much & we so enjoyed our stay that we booked us a place again with their staff, Angela & this time the 5-Bedrooms Suite for our next trip which is this coming Dec 2017. Keep it up Tiara Hotel & do upgrade those wear & tears as that will help you get even better reviews & stars. In-fact our rating for you is actually 3.5 stars but you receive 4 stars from us because we were rather happy with the overall service of your staff.
Family - Nov 14, 2017
KhunT0392
Overnight Stay Labuan
The initial impression of the Tiara Labuan on arrival was good, a hotel front close to the beach and approx 30mins walking from downtown Labuan. On arrival the staff just excused that the rooms are not ready 1600hrs and didn't offer any refreshing drinks or explained how long the wait?!? The walkway from the room 423 to the restaurant was like an obstacle course over stored excess chairs and partition, ect. Pool looked nice and a nice gym too. Food is quite average nothing special from a Bolognese dinner with no available cheese, to breakfast which was in the same area with offshore personnel in their working coveralls??? The room layout and design was very nice and the bed comfort was awesome. The room in general is in need for maintenance from water stained walls, to leaking taps and TV remotes with flat batteries. Surprisingly one of the Samsung TV might have been a hit in the 1980 but they have since invented flat screen TV's. Staff to busy doing their thing and not overly concerned to assist in visitor’s needs. Neighbouring rooms are poorly insulated and can follow their proceeding throughout the stay... Wifi available throughout the hotel but the room wifi was limited and constantly disconnects.
Business - Nov 8, 2017
Dan S
Tired hotel
Guess it was nice in it’s day but now it is pretty tired and in need of renovation. 2 bedroom suite was large but old fashioned. Floorboard broken, shower guard falling off and a few dead cockroaches showed it isn’t cleaned very well. Breakfast ‘started’ at 6.30 but hardly anything out at that time. Friendly staff how were as helpful as they could be.
Family - Nov 7, 2017
borneogeoff
Pleasant enough stay
Labuan is not a tourist island in the traditional sense but is very much geared up as a service provider for the oil industry. Therefore arriving on the ferry, encountering the one way road system with very few road directional signs it was pot luck and instinct as to how to get to the hotel. Eventually we were on the right road and found the hotel which happens to be in a very good location. Quiet with sea views and decent beaches. The hotel itself has a good car park which makes life easier not having to worry where you are going to leave your car if you have been off for the day. In its heyday the Tiara must have been a very popular and upmarket place to stay but right now those heydays are long gone and the hotel is tired looking. However the staff try their best to serve you in a very professional manner and see to your needs. The bedroom is large almost a suite with a lounge, kitchen area, bedroom and bathroom but again it has that tired very dated appearance of better days. Although we asked for a non-smoking room it was very apparent when we entered that the room we had been allocated was a smoking one. Stressing our concern the staff member who saw us to our room immediately rang reception to get us relocated apologising for a 10 minute delay while they sought it out. Sure enough we were then escorted to another room which smelt very much of air freshener and assured non smoking. Clearly it was not as the freshener was here to mask the smell but it would do as the staff had gone to some trouble too cater to our needs. It was this courteous behaviour that we encountered throughout our stay. Happy to oblige, would try our very best but somehow not quite managing it. The restaurants decor is dated with a limited choice on the menu both dinner and breakfast. What is prepared is adequate, you will not starve but what I would describe as functional food rather than appetising to the eye and to the palate. As a tourist to the island I can understand that our needs were very different from one who was visiting here for work. Our stay was a pleasant one but it just felt like we had stepped back into the 1970's.
Couples - Oct 14, 2017
JesuDass7707
It is a beautiful get away
It is definitely not a new resort but it is an excellent get away You will be greeted with certain calmness and beautiful green garden Staffs are friendly and helpful The best part of this place is the pool. It is amazingly well kept. I will surely go back there again. Thank you Tiara Labuan
Family - Jun 30, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Refrigerator
    • Shower
    • TV
  • Things to Do
    • Fitness center
    • Karaoke
    • Outdoor facilities
    • Outdoor pool
    • Sauna
    • Spa
  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Luggage storage
    • Porter
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
    • Swimming pool
  • Transportation
    • Airport transfer
    • Car rental
    • Valet parking
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Sports and Recreations
    • Golf
    • Squash
  • Kids and Pets
    • Babysitting with surcharge
  • Food and Drinks
    • Bar
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Staying at Tiara Labuan Hotel is a good choice when you are visiting Federal Territory of Labuan.

The hotel has a very good location, also near the Labuan Airport (LBU), which is only 2.44 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Tiara Labuan Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Tiara Labuan Hotel.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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