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Travel Hub Highstreet

Guest Houses
No.13, Jalan Balai Polis, , Chinatown, Kuala Lumpur, Malaysia, 50000
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8.7 Impressive
From 68 reviews
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Check our curated reviews for honest descriptions about this accommodation.
It’s extremely convenient about transportation, food stores. Especially the restroom is clean and tidy. You shouldn’t miss it if you have a chance to be in Malaysia.
Tran N. N. Q.
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24-Hour Front Desk

Location Info

No.13, Jalan Balai Polis, , Chinatown, Kuala Lumpur, Malaysia, 50000
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Per Night
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Sat, 28 May 2022
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 68 reviews
Very Good
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strategic location (2)
great hostel (1)
friendly staffs (1)
excellent service (1)
spacious room (1)
great location (1)
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Most Recent
6 Reviews
/ 10
Comfy room and clean. The staff are helpful.

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1 Reviews
/ 10

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1 Reviews
/ 10
It’s extremely convenient about transportation, food stores. Especially the restroom is clean and tidy. You shouldn’t miss it if you have a chance to be in Malaysia.

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43 Reviews
/ 10
Great! Located in Chinatown so I didn't find any difficulty in finding some delicious and cheap food in Kuala Lumpur. Also near Pasar Seni MRT Station. The staff are helpful too.

1 liked this review

5 Reviews
/ 10
I checked in with no high expectations and yes you get exactly what you paid for! I booked in 3 beds dormitory and when I checked in during my 1st night of stay we were fairly 2 guest only. Until come by 2nd night suddenly an influx of more than 3 Malay guest checked in and they'd been so noisy at night! The reception should have been aware at once that in limited dormitory maximum of 3 people may only accommodate but still put them all excess poor attitude type of guests and occupy the rest of the room as if they're in their own house! The only good about this place was near to Pasar Seni MRT!

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1 Reviews
/ 10
Shopping & Culinary
The receptionist wasn't nice since the first time I came, we got our room, after taking a rest we go for a walk but suddenly the receptionist force us to move without helping us moving the bags, the new room was horrible, so different from the picture seen on website, we have to move because he said somebody booked it from manager so when I want to move to another room that is same with the picture, the receptionist tell me to go to the manager instead, the worst service ever.

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4 Reviews
/ 10
Amazing experience. Really cheap and near to MRT and China Town. Only 15 min to Pasar Seni by walking. Room so clean. Bathroom is good too.

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4 Reviews
/ 10
It was memorable stay. It is very clean and cozy place, once you are there and you will make it like home sweet home! Anyway, the bar is awesome. Nice to try, very recommended

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2 Reviews
/ 10
Recommended! Good service. Near from public transportation. Love it!

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4 Reviews
/ 10
This place very so so, but very strategic cause near from Pasar Seni Station. In the last day before check out, I leave early from my room and plan to have breakfast early too but it was not ready yet. My Room is 401 and it was creepy to go out at night to the toilet because the 3rd floor not too bright. But the receptionist, Alex is very kind, and help the costumer with his kindness.

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Deposit is required during check-in using cash

Hotel only accepts guests with minimum age of 18.

Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Travel Hub Highstreet is located in area / city Chinatown.

The guesthouse is located only 0.24 km away from Pasar Seni MRT.

There are plenty of tourist attractions nearby, such as Pasar Seni MRT within 0.24 km, and Maharajalela Monorail Station within 0.35 km.

About Travel Hub Highstreet

Not only located within easy reach of various places of interests for your adventure, but staying at Travel Hub Highstreet will also give you a pleasant stay.

Travel Hub Highstreet is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Travel Hub Highstreet is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Travel Hub Highstreet, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Travel Hub Highstreet is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Travel Hub Highstreet is suitable for you who value privacy during your stay.

Travel Hub Highstreet is the right choice for you who are looking for affordable accommodation in Chinatown.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Travel Hub Highstreet is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

Travel Hub Highstreet is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

Hotel Policy

Breakfast time start from 08:00 until 11:00.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Thank you for choosing to stay at Travel Hub Highstreet. We look forward to welcoming you to the hostel. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

By placing a booking on any channel undoubtedly accepts the terms and condition of Travel Hub Highstreet and it shall be binding to the guest and the guesthouse throughout the stay.

The price includes accommodation and a free breakfast.

*Confirming a booking
Passport of the guest under the booking name will be required upon check-in for scanning, guests are not allowed to check-in if fail to do so. Bookings made online may be subject to differing terms and conditions at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet. As for group bookings, a 50% booking deposit is required to confirm the booking. An email from the administrative department of Travel Hub Highstreet will be sent to you along with an invoice and also the banking details for the transfer. We are allowed to void any bookings necessary and a notification email will be sent to you before the date of arrival.

*Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. In the event of a cancellation up to 24 hours before the scheduled date of arrival no charge will be made. If you cancel your reservation within 24 hours of the scheduled date of arrival a cancellation charge equivalent to the room(s) single night rate will be made. Guests failing to arrive, without notification, may be responsible for a charge equivalent to the total reservation price.

*Check-in & Check-Out Policy
Check-In Time: 2.00 PM - 12.00 AM
Check-Out Time: Before 12.00 PM

Early check-In or late-Check out is subjected to bed/room availability on a relevant day, to be reconfirmed with the front office staff. A levy is chargeable for early check-in from 7.00 AM to 12.00 PM and late check-out from 1.00 PM onwards. Room not occupied by 10.00 PM hours will be seen as No Show unless prior arrangement has been made. Upon check out, the room key has to be given back to the reception to be given back the key deposit.

*Stay Extension
To request an extension, please do so before 11.00 AM on the check-out day. Failure to do so would not guarantee you a spot. The extension is also based on availability and you will be charged the walk-in rates. Rates which are obtained from the internet in the initial booking may not be considered.

Smoking is not allowed in all of the rooms in the hostel. Designated areas at the bar and outside the hostel are the only permitted areas for smoking. Smoking indoors and inside rooms are subject to penalty RM 200.

*Damages and Breakages
Please take care when staying in our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We ask is that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant. Eating meals in rooms is not allowed as they can leave lingering smells and can cause staining if the food comes into contact with bedding or carpets etc. Consumption of alcohol is not permitted in your rooms.

Deposit for keys will be collected upon check-in, RM 30 for dormitory rooms and RM 50 for private rooms. The full amount of deposit will be returned if they are no damages found or any outstanding balance.
You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility for these keys for the duration of your stay. Lost keys will be charged at RM10.00 per set.

*Tourism Tax
Tourism Tax of RM 10.00 will be charged per room per night and must be collected upon check-in.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course.

*Privacy Policy
Any data collected during this booking will be stored on our computer(s). With your permission, we may from time to time contact you about promotions and offers. We will not share your details with any third party

*Termination Policy
Travel Hub Highstreet reserves the right, at its discretion, to terminate, without notice, an individual’s stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.

Nearby Facilities
  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free
Hotel Services
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage
Public Facilities
  • Parking
  • Early check-in
  • Late check-out
  • WiFi in public area
Food and Drinks
  • Bar
  • Breakfast
  • Internet point
  • Free WiFi
Things to Do
  • Library
  • Limited parking
Business Facilities
  • Computer station
In-room Facilities
  • Separate shower and tub
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