Tropicana The Residences by Vale Pine

Guests should contact hotel 1 day(s) prior to arrival

**TERMS and CONDITION** 1.Cleaning fees of RM 75 per stay is not included in your rates. Guests are expected to contact us prior to arrival to make the necessary payment before we release the keys to check-in. 2.Guests have to pay RM300 as deposit which is refundable at the time of checkout. Guests are expected to contact us prior to arrival to make the necessary payment before we release the keys to check-in. 3.Any car park will incurred additional car park fees payable to the car park management. 4.The number of guests staying at the property must not exceed the number agreed to in the booking details. In the event that any additional persons found staying at the property, an additional fee of RM25 per night per person will be charged. 5.NO SMOKING is allowed inside the house/apartment. 6.Do not leave your rubbish bags in the foyer and the corridor. Please throw it in the refuse room. CHECK-IN & CHECK-OUT 7.The address of the property is: 121, Jalan Ampang, Kuala Lumpur, 50450 Kuala Lumpur. Map Link: https://goo.gl/maps/91Sh4fiPwMoYK1FD7 8.Check-in Time: 3pm 9.Check-out Time: 11am 10.We have dedicated personal to check-in our guests personally. Kindly contact anyone of our personnels at +603-2771-2788 or +6017-573 6399 upon arrival at the lobby and we will have someone to lead you to office for registration process. 11.We are not liable for loss to you of any personal belongings while you are in the property. 12.You are responsible for leaving the property in the state in which you found it on arrival. All breakages or losses must be reported to us immediately. 13.Forfeiture of the room deposit will take place if room key and access card are missing.