Holiday Inn CEBU CITY by IHG, an IHG Hotel

All the staff are

Staff is helpful and professional. Prime location near shopping area.

The staff were very accommodating, from the front desk to the restaurant and room cleaners. The in-house travel tour was very helpful and provided us with an unforgettable vacation.

This was my first time staying at this property, and everything was great with the exception of my last nights stay at the hotel. I have already addressed this issue with the hotel front desk manager who has resolved the issue in a very professional manner. She is definitely in the correct role for the hotel. I’d also like to give a special acknowledgment to Jonna, who was the person who cleaned my room for the majority of my 15 nights stay. She was very, very nice, and pleasurable person, and consistently displayed an exceptional level of guest service all the time. I will probably stay at this hotel in the future and I hopeful that the issue with my final scheduled nights stay at the hotel will not ever occur the next time I’m there.

My one suggestion would be to expand breakfast times, as it was always very crowded, even from opening time.

Staff was very polite and helpful.

Every staff member that cleaned my room was awesome.

We always stay here when we come to the Philippines 2 to 3 times a year and use it as a base before heading to our home in the province. The amenities location and service are all outstanding. The room is well appointed, and the beds are very comfortable.

This was a very clean property with very kind and professional workers. I will definitely make sure to come back and stay again. I highly recommend this to everyone

Best breakfast 😋

Staff, continental breakfast and close to shopping area.

Hotel location is the best, friendly staff, very clean and very quiet. We walked to Ayala mall in less than 10 minutes. I’ll be back in this hotel.

Superior customer service. This Holiday Inn is much better than the ones in the US. Highly recommend. Great breakfast. Friendly staff. I've stayed there for almost 50 nights.

Great place !

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The staff were amazing, and the food is better than most hotels we've stayed at. Would definitely stay here again. Thanks for everything!

Great service. I was there earlier than check-in time. They offered early check-in. Great staff service and friendly

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Very friendly attentive staff, nice clean rooms and a great selection of buffet breakfast with actual coffee maid to order. Highly recommend. Walking distance to shopping centre and small convenience store outside.

Amazing staff. Very helpful. Can’t wait to go back