Holiday Inn SINGAPORE ATRIUM by IHG, an IHG Hotel

Staffs were nice & supportive, but Facilities better be upgrated incl bath tub.

The hotel itself was clean, convenient, but aged. Our room felt and smelt damp with the humidity.

I had stayed at the Atrium previously and have skways greatly enjoyed my stay.

Very good hotel. Breakfast having indian varity everyday. I stayed here for the 3rd time.

Restaurant had great food, close to bus lines and shopping center was walkable from the hotel. Very clean and safe.

Segar at the reception desk did not treat us good.

Met right outside hotel, even has a covered crosswalk- won’t get wet going into this hotel

Excellent property, great staff! Good environment

Excellent staff

Hotel was nice but could use some updates. Staff was nice and helpful. Buffett was not worth the cost.

The staff are lovely and very accommodating. The new metro station underneath is also a great perk. However, this hotel is very much in need of a refurbishment. The gym is old and tired, with equipment out of service or items missing. The rooms are jaded and quite damp. The breakfast set up is poor, with the self service area feeling chaotic even at the ‘quieter’ times, due to its squashed layout. The Holiday Inn Express nearby in Robertson Quay much fresher feeling.

We expected so much more when we booked this hotel for our 5 day trip to Singapore. The hotel is an old hotel. Breakfast buffet was great. Housekeepers were very attentive and kind. Our multiple requests to have our room bookings close to each other as we were travelling with young children, were initially ignored. Then each front desk staff we spoke with had one excuse or another that they were not informed of our request. A particular front desk staff Anna was extremely rude when communicating with us despite us being calm and explaining that we had made this request multiple times. Breakfast wait staff were very pleasant. Dinner wait staff, not quite. We’ve stayed in IHG hotels before and we are members. Never have we been treated with disdain because we took our children to dinner. IHG hotels pride themselves in being kid-friendly, offering the ‘kids eat for free’ßperk. Nothing kid friendly about this one sadly.

Easy to get to and from the MRT and the hop on and off bus. If you are a walker this is a great location too.

Nice property and friendly staff

I have feedbacked to the staff at the reception that the bathroom's water spray of the shower head is weak, and its spray head holes seem stuck. Overall, the stay is good. Thank you for the staff who allowed me to check in earlier and check out later!

I think overall the hotel is located at a very convenient place, clean and quiet. The only thing I am not very happy about is the breakfast, a lot of the supposedly hot dishes are not hot, they are not maintained at proper temperature.

Business trip prepaid for 10 nights in the Holiday Inn Atrium. On the first day there was a couple of issues, which the duty manager sorted out quickly to my satisfaction. After that everything was going well, Hotel was good value for money and the staff could not be more helpful, remembering my name and little nice things like that. On my second last night coming out of the bar i was confronted by a very large Cockroach in the lobby! which i took a couple of photos off. First time for a cockroach in Singapore! On check out i mentioned the aforementioned insect and although it was noted but no one seemed surprised.... I will stay again.

Stay was ok

Close to the brown line Metro. There was nobody at the front desk for a while when we arrived. We got the bellhop to get someone after waiting for a bit. It’s clean with great views. But the Atrium in the middle of the whole place looks a little desolate and could use some livening up.

Staff was fantastic