Grand Mercure Singapore Roxy

Great staycation for me and my boyfriend. Quite disappointed that the toilet doesn't have a shower head, bidet spray but the bath tub was big and spacious 😎. The hotel was really fast and efficient on the checking in and out plus the effort of designing the room as it was my anniversary on that day + the complementary cake too! They also offered to make up my room during our 2nd day! Breakfast and lunch was good during my stay there. Was very filling and bloated 😋🤣. Swimming pool was good but during cold weather the water was really cold. Bedroom was very spacious and we had a nice view from our room. Bed was very comfortable to sleep. I don't mind coming back again for my next staycation. Stay safe everyone 😷

Roxy surprised me with a birthday cake along with a HBD set up in the room :> Thank you! Overall stay in Roxy was superb because the room was good (we got a great deal for year end staycay) and the location was even better! You wouldn’t get hungry in Katong/Joo Chiat because wew - so much sumptuous meals around! Not forgetting the beautiful ECP is also located 10-15 mins away 🥰 Luv it!

Hotel prepared the stuff in the photo when they saw that it was my birthday. Very simple but well appreciated. Room is decent and spacious, bathtub fits one. Staff is friendly and attentive. Only thing if TV could be upgraded it'll be great.

We really enjoyed the staycay here! The room is spacious, clean and bed is comfy, the ocean view was great. Hotel staff was friendly and helpful. Just one small improvement that can be done will be the bath towels, they had a slight cigarette/bbq smell. The lift lobby of our floor was a bit too dim and there were some Chinese dolls on display. Overall it's still a great experience we will definitely want to come back again.

Booked a room to celebrate our wedding anniversary. They upgraded my room to deluxe and decorated the bed and also presented us a cake. Very thoughtful of them. Thank you for the gesture and arrangements. Really appreciated it very much. Thanks to Jesley who checked us in. A wonderful person and very friendly. Thanks to Vivian who checked us out despite the super long queue waiting to check in on a public holiday.

Booked for a superior room. After reading reviews, decide to top up a fee for seaview since it's a staycay, definitely want to enjoy time in the room. Reached the hotel at 12 noon and was thinking if the room is not ready, shall grab lunch first. To my surprise, there was a mini snake Q forming behind me while in Q. 3 counters at reception were opened. A lovely and patient lady named Venus check me in and patiently went through the regulations. I opt for an upgrade with a reasonable fee and was allocated to Exec Room at level 16. The room was clean and huge I would say compared to the new hotel's room sizes. The hotel was nice to send a cake for a birthday celebration stay. This is a hidden gem hotel located in Marine Parade. Food is abundant and just across the street. East Coast Park is about 10 min walking distance only. We explored around since we stay in the far North, we hardly visit Katong area. Friendly staff ✅. Amenities complete ✅. Bathtub ✅ Not a staycay is complete without a soaking tub. Nice pool ✅. I would love to come back soon and experience their Suite rooms.

Room is big to accommodate 2 adults & 2 kids with extra roll over bed provided by hotel. Friendly staffs and allow slightly late check out at 1pm. Kids got more space to move ard the room and enjoying their bathtub bath even if they can't go swimming if raining. Except for the swimming pool water is quite cold. Otherwise everything is fine here

1. The room has a smell like soiled floors not dry well. 2. Expired toiletries. 3. Check in was based on booking confirmation despite us indicating remarks was well ignored. As they said follow the no of pax they are seeing. But was able to rectify and give us the rollaway bed. Not so automatic. 4. I don't see any indication like note saying that room has been sanitized too. 5. Swimming pool only allowed 2 pax per booking so must book 2x to get 4 pax in from same household. 6. 10 pax per swim slot but from our room we don't even see those people in the pool. Less than 10. We might not return here. If you are here just for the sake of one night stay and not using facilities should be OK I guess.

Security was friendly and the staff there! Would go again!