Hi Hotel Bugis

1 Night stay. Frontdesk helpful and prompt in managing situation. Had a lil hiccups due to 1st room aircon down. In less than 10 min was given another room. Even tho its a lil smaller than the 1st room, it felt more comfy compare to the 1st room. Overall stay I'm satisfied.

I booked the cloud suite. The bathtub was huge but was a waste as I did not use because the heater was not working at all and the bathtub looks abit dirty and not maintained. The water is cold at one end and super cold at one end. Not sure how to use the bathtub when the water is damn cold. This hotel need some maintenance. The hotel was super dusty at the edge underneath was the bed area, the light bulb at the toilet was dusty too. A bad experience for this. Won't come again.

The place is run down. No proper maintenance and they can do better with the cleanliness.

Called in advance to confirm our reservation with a lady and requested late check out 1 week in advance via Traveloka app but reception (Uncle) or owner wasn't aware and shunned us off the next morning with extreme bad attitude when we inform we have requested previously. For a 4 star, the rooms was so worn out and bathroom floor paint was chipped off when stepped on it, Aircon to be turned on manually, room smell mouldy and Smart TV with no ways to connect to internet. TV channels up to 9~10 (Mainly local). No internal telephone to the receptionist and no way to contact anyone if emergency. Counter was left unattended. This hotel would need review if they deserve the 4 stars it seems like some budget hotel with 1-2 star.

Can this hotel even allowed to operate? It is horrendous. Upon arrival for check-in, the aircon of the lobby was not working and cleanliness certainly was a red flag. The reception was saying she wanted to leave already because we check in so late. We gone through the weirdest lift with advise to continuously press the level button manually to operate. The lady at reception brought us to our room. She wore her shoes and stepped inside our room and walked around the floor near the bed with her shoes on. Red flag no 2. We only stayed a night seeing how horrendous the condition of the room and entire building, we wanted to cry and check out but because it was almost midnight and nobody at the reception after the lady left we stayed. Room were laid with dust balls found in every crack and corner of the room. The entire room clearly was not done housekeeping except the bed. The toilet bowl had millipede inside, the bathroom walls and flooring were in tearing condition. The fridge was emitting bad odour like spoiled meat, there were dust everywhere showing signs of long abandoned room. I had sinus immediately upon staying in the room. Still, the nightmare was when the mineral water bottle I poured out to drink had "God knows what things" swimming inside the water. If only I can upload the video. Will they be responsible for poisoning? This hotel should not even be in the listing and be blacklisted. The facilities are not even in existence. Swimming had no water and no maintenance the whole building. Bad is just an understatement. Please check google review, why is it even allowed to do business!? Please do research before allowing them to be your merchant.

Overall great experience for us. Unique layout of the room & designs on the wall. Got bidet (impt) … bathtub was clean … nearby to halal food outlets ….

It 's not my first time staying here. It 's located at a great place where good food are all over the area! You will never be hungry! I love the intimacy of the swimming pool and the funky lighting throughout the hotel! A very nice place to stay.

Overall the place is alright. Location is great. Room has no window. Building is old. Downside is room is dusty and bed has hair that isn't properly clean.

Its quite cosy. But the usb wall port is faulty. And the wifi signal is slow.

Score is 2.5/4. It looks good in photos but not as good in real life. It 's relatively clean-no bed bugs, at least on mine. There 's was no housekeeping apparently-or I had to ask for it. Staff is nice which is a plus. If you only need a space to sleep and on a budget, it 's alright.