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AC Hotel Tenerife by Marriott
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AC Hotel Tenerife by Marriott
Hotels
9.0
/10
Exceptional
260 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
Our three nights stay at the AC Tenerife Marriott was fantastic especially the breakfast where you could help yourself to a good selection of food, including freshly cooked eggs of your choice. The roof top area, including the bar, was lovely.
Craig
10.0
/ 10
There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do.
Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy
James
10.0
/ 10
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
In the Area
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Calle Candelaria 31, Santa Cruz de Tenerife, Canary Islands, Spain, 38003
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in AC Hotel Tenerife by Marriott
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What's around AC Hotel Tenerife by Marriott
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Calle Candelaria 31, Santa Cruz de Tenerife, Canary Islands, Spain, 38003
Discover More About AC Hotel Tenerife by Marriott
Location
Staying at AC Hotel Tenerife by Marriott is a good choice when you are visiting Santa Cruz de Tenerife.
About AC Hotel Tenerife by Marriott
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from AC Hotel Tenerife by Marriott exclusively for you.
Get precious and unforgettable moment during your stay at AC Hotel Tenerife by Marriott.
All facilities in AC Hotel Tenerife by Marriott
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Garden
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Parking
- Banquet
- Parking (surcharge)
Nearby Facilities
- Souvenir shop
- Grocery
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in AC Hotel Tenerife by Marriott
Important Note
- Fee for buffet breakfast: approximately EUR 18.19 per person
- Covered self parking fee: EUR 15 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.
The following facilities or services will be unavailable from May 21 2025 to July 16 2025 (dates subject to change):
- One of the swimming pools
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at AC Hotel Tenerife by Marriott | 83 |
Number of floors in AC Hotel Tenerife by Marriott | 6 |
Another facilities in AC Hotel Tenerife by Marriott | Tours, Multilingual staff, Laundry service, Luggage storage, 24-hour Receptionist |
Frequently asked question in AC Hotel Tenerife by Marriott
What are available facilities at AC Hotel Tenerife by Marriott?
There are top facilites at AC Hotel Tenerife by Marriott such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel Tenerife by Marriott?
The standard check-in time at AC Hotel Tenerife by Marriott is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AC Hotel Tenerife by Marriott provide breakfast?
Yes, AC Hotel Tenerife by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in AC Hotel Tenerife by Marriott
Other sources (260)
9.0
Exceptional
From 260 reviews
Cleanliness
9.4
Room Comfort
9.0
Service and Facilites
9.2
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Traveler Reviews AC Hotel Tenerife by Marriott
Number of reviews per page
20
40
Top reviews
Doug
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A very nice new and clean hotel. Classic Marriott!
Maria
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean and beautiful
Kevin
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Our three nights stay at the AC Tenerife Marriott was fantastic especially the breakfast where you could help yourself to a good selection of food, including freshly cooked eggs of your choice. The roof top area, including the bar, was lovely.
Craig
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do.
Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy
Read More
Pamela
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Let’s get the negative out in the open first! Yes you can hear all the street noise and music playing. I stayed here during Carnival, and it was loud! It also continued til 6am. That said, the hotel did email me in advance about the noise, so it was my choice to stay. I’m glad I did, Santa Cruz knows how to party! The hotel even provided glitter beads so I could join in the experience. Yes, the hotel could do with some secondary glazing but that’s the only negative I have. It is a lovely hotel. immaculately clean, really friendly staff, and spacious well kept rooms and public areas. It was worth paying the €12 for breakfast, plenty of choice and tasty. The rooftop bar was excellent, both for drinks and lunch. There was Nespresso coffee in the room and at breakfast which is a big plus for me. Would I stay here again? Definitely!
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jaya sudhakar
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel looks great, breakfast had decent spread. Other than that I don’t get parking slot, all was good
James
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
Read More
Robert
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Mark
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
conveniently located.
Madelaine
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it.
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Jose
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Excellent
Alexis
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!
Gerard
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Very nice and modern hotel. Very comfortable beds and pillows.
Timothy
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Jody
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Hotel conveniently located near all amenities and close to the waterfront.
Ernesto
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.
Katherine
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!
Mr Charles
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Hotel and staff very good could not fault the establishment.
scott
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
So much nicer than I expected for Marriot
Carol
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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