Hotel Neri Relais & Chateaux

Hotels
9.4
/10
Exceptional
312 reviews

What Guests Say About Their Stay

Carl
10.0
/ 10
Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.
sara
10.0
/ 10
This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.
Albena
10.0
/ 10
A gem hotel. Not possible to access with a car if you are driving. There is a parking near by. The staff are really nice and friendly. Nice restaurant as well. Gorgeous lobby.
In the Area
See Map
Carrer de Sant Sever, 5, Barcelona, Catalunya, Barcelona Province, Spain, 08002

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Neri Relais & Chateaux is located in area / city Gothic Quarter. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Neri Relais & Chateaux

Carrer de Sant Sever, 5, Barcelona, Catalunya, Barcelona Province, Spain, 08002
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Discover More About Hotel Neri Relais & Chateaux

Location


Hotel Neri Relais & Chateaux is located in area / city Gothic Quarter.

About Hotel Neri Relais & Chateaux

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neri Relais & Chateaux exclusively for you.

Hotel Neri Relais & Chateaux is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Neri Relais & Chateaux.

All facilities in Hotel Neri Relais & Chateaux

Others Hotel Neri Relais & Chateaux
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Picnic area
  • Library
  • Outdoor pool

General

  • Banquet
  • Rooftop terrace
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel Neri Relais & Chateaux

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17.5 for children
  • Airport shuttle fee: EUR 90.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 33 per day (656 ft away)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Neri Relais & Chateaux
28
Another facilities in Hotel Neri Relais & Chateaux
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Neri Relais & Chateaux

What are available facilities at Hotel Neri Relais & Chateaux?
There are top facilites at Hotel Neri Relais & Chateaux such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neri Relais & Chateaux?
The standard check-in time at Hotel Neri Relais & Chateaux is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Neri Relais & Chateaux provide breakfast?
Yes, Hotel Neri Relais & Chateaux provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Neri Relais & Chateaux have?
Hotel Neri Relais & Chateaux is a 5.0-star hotel.
How many rooms does Hotel Neri Relais & Chateaux have?
Hotel Neri Relais & Chateaux has 28 rooms in total.
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More Reviews from Other Guests in Hotel Neri Relais & Chateaux

9.4
Exceptional
From 312 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Neri Relais & Chateaux

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.
Read More
sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.
Read More
Albena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A gem hotel. Not possible to access with a car if you are driving. There is a parking near by. The staff are really nice and friendly. Nice restaurant as well. Gorgeous lobby.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Incredibly helpful staff, perfect location, amazing space. Stayed with my wife and sone in one of the Neri Apartments and it couldn't have been more perfect. Apartments are a good size, well appointed, clean, lots of closet space, and surprisingly quiet.
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel Neri – A True Gem in the Heart of Barcelona After a somewhat frustrating experience at a four-star hotel across Plaza España in Madrid, our second stay at Hotel Neri in Barcelona’s Gothic Quarter was a breath of fresh air—just as unforgettable as the first. This boutique hotel has a way of making guests feel completely at home. From the moment we arrived, the staff welcomed us warmly and consistently went above and beyond. They checked in with us regularly, provided excellent recommendations for local restaurants, and helped us navigate transportation in an area that isn’t the easiest to reach. Even the transfer to the airport was seamless and stress-free. We felt genuinely cared for—and more than a little spoiled! The team’s attention to detail and heartfelt hospitality truly stand out. Hotel Neri continues to set the gold standard for guest experience. Without a doubt, we’ll be returning again. Huge kudos to the entire staff for making our second stay just as special. You’ve won our loyalty!
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location for the Gothic Quarter. Lovely staff. The restaurant wad fabulous especially eating out on the patio. Their service level is excellent.
Rachael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel Neri is a lovely hotel and we thoroughly enjoyed our stay. The staff is really kind and accommodating. They had recommendations for great restaurants and places to go.
Rachael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really lovely hotel tucked away in the Gothic district but well Located. The best part of the hotel was Tomas. He was such a friendly, comical, and lively gentleman who helped us with anything we needed. When we first walked in it felt very homey and welcoming. The rooms were spacious, well decorated, and as cold as you wanted them to be at night. Very unique hotel for Europe and we loved our stay.
Read More
Joshua
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything was great. Will be back
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thomas the doorman was a life saver as he came and wheeled our bags from the Place Ivan at the desk was exceptional and the breakfasts were wonderful!
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel Neri is absolutely beautiful. The location and amenities are perfection. A true 5 star experience. We arrived very early from a 9 hour flight and even though check in was not for several hours, the hotel prioritized our room and we were able to check in earlier than expected. Tomas and his team were incredible attentive and although he will deny this, he has an excellent memory. Hotel Neri is an excellent choice when in Barcelona!
Read More
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This was a hidden gem that started our vacation on a wonderul note. The staff were friendly, incredibly helpful and the room was breathtaking. A perfect cental location to everything with stunning decor and a lovely bar and restaurant. The espresso martinis were amazing- Nina put grated chocolate on top for an added touch. She was so friendly and kind that it made our stay feel so welcoming. 10/10 will be back- highly highly recommended
Read More
pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location Extraordinary hotel Definitely will return
steven
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The
Marylisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Fabulous staff and wonderful location in the Gothic Quarter of Barcelona, music, site, coffee shops and restaurants abound!
Dwight
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Middle of old town. Wonderful.
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful and historical property in the center of Barcelona. Lacking some amenities and level of service that we would expect from a 5 star hotel, particularly from the Relais & Chateaux group. Running out of hot water after 1 person showers (10 min) is unacceptable. 2 out of 5 days the “please make up our room” sign got “flipped” and the room was not cleaned. No amenities in the room like cotton swabs or shower caps etc. And refillable containers with out a dispenser spout meaning you have to stick your hand inside to scoop out your lotion of conditioner presents a contamination hazard.
Read More
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

From the moment we arrived late on Thursday night we were truly looked after by the staff and the hotel itself was really fantastic… our room had thoughtful touches such as the complimentary local sweets and chocolates … we will definitely return
courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

!
SUSAN
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

One must never miss its restaurant. The waitress Latisha is extremely efficient and friendly and the Chef Benedict could well be a Michelin star quality.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Neri Relais & Chateaux

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 312 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Neri Relais & Chateaux

Number of reviews per page
20
40
Top reviews
Carl
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thoma who coordinate my luggage and taxi was terrific and 5 star service. Checking in and out smooth, 5 star.The food was delicious. However, the molten chocolate dessert took close to 45 minutes and was horrible. Much too sweet badly baked and with half a tea spoon of crème fresh. I complained to the waiter. Suggested that he bring it back for the chef to taste as he should be aware of what is leaving his kitchen. It made the dinner experience a disappointment and certainly not what to expect from a Relais and Chateau. I will not be dining at their restaurant agsin. Brings the whole place down. Apart from the dining experience, I would have given staff and a higher ranking.
Read More
sara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is now, officially our favorite hotel ever. From check-in, to perfect rooms thoughtfully prepared, to recommendations of what to do and see, to our delicious dinner and breakfast in the restaurant, we felt incredibly well taken care of. Special thanks to Thomas, who made us feel as though we were guests of an especially gracious and interesting multi-lingual friend. When our taxi to the station was late, he bounded out of the hotel with our luggage to snag us a cab in the street. Above and beyond. Thank you for a wonderful stay.
Read More
Albena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A gem hotel. Not possible to access with a car if you are driving. There is a parking near by. The staff are really nice and friendly. Nice restaurant as well. Gorgeous lobby.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Incredibly helpful staff, perfect location, amazing space. Stayed with my wife and sone in one of the Neri Apartments and it couldn't have been more perfect. Apartments are a good size, well appointed, clean, lots of closet space, and surprisingly quiet.
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel Neri – A True Gem in the Heart of Barcelona After a somewhat frustrating experience at a four-star hotel across Plaza España in Madrid, our second stay at Hotel Neri in Barcelona’s Gothic Quarter was a breath of fresh air—just as unforgettable as the first. This boutique hotel has a way of making guests feel completely at home. From the moment we arrived, the staff welcomed us warmly and consistently went above and beyond. They checked in with us regularly, provided excellent recommendations for local restaurants, and helped us navigate transportation in an area that isn’t the easiest to reach. Even the transfer to the airport was seamless and stress-free. We felt genuinely cared for—and more than a little spoiled! The team’s attention to detail and heartfelt hospitality truly stand out. Hotel Neri continues to set the gold standard for guest experience. Without a doubt, we’ll be returning again. Huge kudos to the entire staff for making our second stay just as special. You’ve won our loyalty!
Read More
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location for the Gothic Quarter. Lovely staff. The restaurant wad fabulous especially eating out on the patio. Their service level is excellent.
Rachael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel Neri is a lovely hotel and we thoroughly enjoyed our stay. The staff is really kind and accommodating. They had recommendations for great restaurants and places to go.
Rachael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really lovely hotel tucked away in the Gothic district but well Located. The best part of the hotel was Tomas. He was such a friendly, comical, and lively gentleman who helped us with anything we needed. When we first walked in it felt very homey and welcoming. The rooms were spacious, well decorated, and as cold as you wanted them to be at night. Very unique hotel for Europe and we loved our stay.
Read More
Joshua
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Everything was great. Will be back
Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thomas the doorman was a life saver as he came and wheeled our bags from the Place Ivan at the desk was exceptional and the breakfasts were wonderful!
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel Neri is absolutely beautiful. The location and amenities are perfection. A true 5 star experience. We arrived very early from a 9 hour flight and even though check in was not for several hours, the hotel prioritized our room and we were able to check in earlier than expected. Tomas and his team were incredible attentive and although he will deny this, he has an excellent memory. Hotel Neri is an excellent choice when in Barcelona!
Read More
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This was a hidden gem that started our vacation on a wonderul note. The staff were friendly, incredibly helpful and the room was breathtaking. A perfect cental location to everything with stunning decor and a lovely bar and restaurant. The espresso martinis were amazing- Nina put grated chocolate on top for an added touch. She was so friendly and kind that it made our stay feel so welcoming. 10/10 will be back- highly highly recommended
Read More
pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location Extraordinary hotel Definitely will return
steven
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The
Marylisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Fabulous staff and wonderful location in the Gothic Quarter of Barcelona, music, site, coffee shops and restaurants abound!
Dwight
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Middle of old town. Wonderful.
Luis
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful and historical property in the center of Barcelona. Lacking some amenities and level of service that we would expect from a 5 star hotel, particularly from the Relais & Chateaux group. Running out of hot water after 1 person showers (10 min) is unacceptable. 2 out of 5 days the “please make up our room” sign got “flipped” and the room was not cleaned. No amenities in the room like cotton swabs or shower caps etc. And refillable containers with out a dispenser spout meaning you have to stick your hand inside to scoop out your lotion of conditioner presents a contamination hazard.
Read More
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

From the moment we arrived late on Thursday night we were truly looked after by the staff and the hotel itself was really fantastic… our room had thoughtful touches such as the complimentary local sweets and chocolates … we will definitely return
courtney
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

!
SUSAN
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

One must never miss its restaurant. The waitress Latisha is extremely efficient and friendly and the Chef Benedict could well be a Michelin star quality.
Number of reviews per page
20
40