Puro Oasis Urban Hotel

Hotels
8.6
/10
Very Good
773 reviews

What Guests Say About Their Stay

Gerald
10.0
/ 10
amazing the best part of this stay was the unforgettable service this is a class A accomodation
Kaili
10.0
/ 10
I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.
Kristen Angel
10.0
/ 10
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
In the Area
See Map
Carrer de Montenegro, 10, Centre, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07012

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Puro Oasis Urban Hotel is located in area / city Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Puro Oasis Urban Hotel

Carrer de Montenegro, 10, Centre, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 07012
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Discover More About Puro Oasis Urban Hotel

Location


Puro Oasis Urban Hotel is located in area / city Palma de Mallorca.

About Puro Oasis Urban Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Puro Oasis Urban Hotel exclusively for you.

Puro Oasis Urban Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Puro Oasis Urban Hotel.

All facilities in Puro Oasis Urban Hotel

Others Puro Oasis Urban Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Beach Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center
  • Conference rooms

Things to Do

  • Romantic proposal packages
  • Spa

General

  • Banquet
  • Rooftop terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Puro Oasis Urban Hotel

Important Note
  • Fee for continental breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 11:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Puro Oasis Urban Hotel
51
Number of floors in Puro Oasis Urban Hotel
5
Another facilities in Puro Oasis Urban Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Puro Oasis Urban Hotel

What are available facilities at Puro Oasis Urban Hotel?
There are top facilites at Puro Oasis Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Puro Oasis Urban Hotel?
The standard check-in time at Puro Oasis Urban Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Puro Oasis Urban Hotel provide breakfast?
Yes, Puro Oasis Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Puro Oasis Urban Hotel have?
Puro Oasis Urban Hotel is a 4.0-star hotel.
How many floors does Puro Oasis Urban Hotel have?
Puro Oasis Urban Hotel has 5 floors.
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More Reviews from Other Guests in Puro Oasis Urban Hotel

8.6
Very Good
From 773 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Puro Oasis Urban Hotel

Number of reviews per page
20
40
Top reviews
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

amazing the best part of this stay was the unforgettable service this is a class A accomodation
Lori
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Read More
Kaili
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.
Raul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel, amazing service
Stephen
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
Kristen Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
Read More
Natasha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Read More
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Maire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
Jerayr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice place
Michelle
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very good location
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The room was amazing and very clean and like the workers professionalism.
Katrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great central hotel - very attentive staff - beautiful city - loved every minute (and appreiated the air-con due to the outside temperature!!)
Gatien
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent stay. Would’ve liked some minor upkeep details in the room to have been better but overall it was a great stay. The hotel’s quirky layout was charming and its location was excellent. The sea-front lounge area is not as close to the hotel as it seemed so we skipped it altogether.
Rebecca
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

E
emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Relaxing pleasant stay
Amrit
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
Aza
icon-Business
Business
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Assigned the worst possible room on arrival which was in the basement and with a steep staircase further down to bathroom. It was dark and dangerous with the steep steps, with the only window facing the restaurant. The pool pictured prominently in advertising is at a completely different location at a significant additional fee based on availability. Spa facilities (not services) need to be booked in advance which no one tells you about. Breakfast was good. Location is good too. Extremely disappointed by room and communication.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Puro Oasis Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 773 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Puro Oasis Urban Hotel

Number of reviews per page
20
40
Top reviews
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

amazing the best part of this stay was the unforgettable service this is a class A accomodation
Lori
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Read More
Kaili
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.
Raul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel, amazing service
Stephen
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
Kristen Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
Read More
Natasha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Read More
Colin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Maire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
Jerayr
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice place
Michelle
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very good location
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The room was amazing and very clean and like the workers professionalism.
Katrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great central hotel - very attentive staff - beautiful city - loved every minute (and appreiated the air-con due to the outside temperature!!)
Gatien
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent stay. Would’ve liked some minor upkeep details in the room to have been better but overall it was a great stay. The hotel’s quirky layout was charming and its location was excellent. The sea-front lounge area is not as close to the hotel as it seemed so we skipped it altogether.
Rebecca
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

E
emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Relaxing pleasant stay
Amrit
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
Aza
icon-Business
Business
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Assigned the worst possible room on arrival which was in the basement and with a steep staircase further down to bathroom. It was dark and dangerous with the steep steps, with the only window facing the restaurant. The pool pictured prominently in advertising is at a completely different location at a significant additional fee based on availability. Spa facilities (not services) need to be booked in advance which no one tells you about. Breakfast was good. Location is good too. Extremely disappointed by room and communication.
Read More
Number of reviews per page
20
40