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Sercotel Ayala Bilbao
Hotels
9.2
/10
Exceptional
387 reviews
What Guests Say About Their Stay
Martin
10.0
/ 10
Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
Nancy
10.0
/ 10
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Peter
10.0
/ 10
Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling.
Modern, clean, a fridge and a safe.
Great location.
We will definitely be back!
In the Area
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Canciller Ayala, Bilbao, Biscay, Basque Autonomous Community, Spain, 48008
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Sercotel Ayala Bilbao
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What's around Sercotel Ayala Bilbao
Canciller Ayala, Bilbao, Biscay, Basque Autonomous Community, Spain, 48008
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Discover More About Sercotel Ayala Bilbao
Location
Sercotel Ayala Bilbao is a hotel in a good neighborhood, which is located at Bilbao.
About Sercotel Ayala Bilbao
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Sercotel Ayala Bilbao is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sercotel Ayala Bilbao.
All facilities in Sercotel Ayala Bilbao
Others
Hotel Services
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
General
- Reception hall
- Microwave (shared)
- Fireplace in lobby
Food and Drinks
- Breakfast
Things to Do
- Library
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
In-room Facilities
- TV
Accommodation Policy & General Information in Sercotel Ayala Bilbao
Important Note
- Fee for buffet breakfast: approximately EUR 20 per person
- Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sercotel Ayala Bilbao | 61 |
Another facilities in Sercotel Ayala Bilbao | Tours, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Sercotel Ayala Bilbao
What are available facilities at Sercotel Ayala Bilbao?
There are top facilites at Sercotel Ayala Bilbao such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel Ayala Bilbao?
The standard check-in time at Sercotel Ayala Bilbao is starting from From 14:30 while the latest check-out time is at Before 12:00
Does Sercotel Ayala Bilbao provide breakfast?
Yes, Sercotel Ayala Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sercotel Ayala Bilbao have?
Sercotel Ayala Bilbao is a 4.0-star hotel.
How many rooms does Sercotel Ayala Bilbao have?
Sercotel Ayala Bilbao has 61 rooms in total.
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More Reviews from Other Guests in Sercotel Ayala Bilbao
Overall Ratings & Reviews Sercotel Ayala Bilbao
Other sources (387)
9.2
Exceptional
From 387 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sercotel Ayala Bilbao
Number of reviews per page
20
40
Top reviews
Martin
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
James
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very helpful friendly staff
Ais
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Fabulous location and room. Really enjoyed our stay!
Nancy
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Peter
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling.
Modern, clean, a fridge and a safe.
Great location.
We will definitely be back!
Gillian
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel
Nicole
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Owen
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean, friendly staff. Decent breakfast and a nice central location in Bilbao.
Having the room next to the staff door maybe wasn't ideal but there was only one morning when they were using it.
Fidel
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Friendly staff, good breakfast, perfect location
Antone
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location and value
Antone
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to everything and great staff.
Tula
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I really enjoyed staying 5 nights in this property. First, it definitely was in a central location in a very walkable area. I love to walk, silo this location fit me well.
The room was adq
david
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excellent location
Great beds
Clean hotel
Mustafa
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Bilbao’da en iyi fiat performans otellerinden. Temiz, banyosu güzel. Yönlendirdikleri otopark için 24 saate 5-6 Euro indirim kartı veriyorlar. Kahvaltı yeterli
Lynn
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly.
The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.
Read More
Bert
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Everything was OK. Felt more like a 3 star hotel than a 4 star.
gordon hugh
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
John
Leisure
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I really enjoyed staying at this hotel. Everything was great.
Corey
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!
Read More
Beverley
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Very pleasant staff. Good hotel in an excellent location. Good value.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sercotel Ayala Bilbao
Other sources (387)
9.2
Exceptional
From 387 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sercotel Ayala Bilbao
Number of reviews per page
20
40
Top reviews
Martin
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.
James
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very helpful friendly staff
Ais
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Fabulous location and room. Really enjoyed our stay!
Nancy
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Peter
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling.
Modern, clean, a fridge and a safe.
Great location.
We will definitely be back!
Gillian
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel
Nicole
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Owen
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean, friendly staff. Decent breakfast and a nice central location in Bilbao.
Having the room next to the staff door maybe wasn't ideal but there was only one morning when they were using it.
Fidel
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Friendly staff, good breakfast, perfect location
Antone
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location and value
Antone
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to everything and great staff.
Tula
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I really enjoyed staying 5 nights in this property. First, it definitely was in a central location in a very walkable area. I love to walk, silo this location fit me well.
The room was adq
david
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excellent location
Great beds
Clean hotel
Mustafa
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Bilbao’da en iyi fiat performans otellerinden. Temiz, banyosu güzel. Yönlendirdikleri otopark için 24 saate 5-6 Euro indirim kartı veriyorlar. Kahvaltı yeterli
Lynn
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly.
The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.
Read More
Bert
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Everything was OK. Felt more like a 3 star hotel than a 4 star.
gordon hugh
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
John
Leisure
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I really enjoyed staying at this hotel. Everything was great.
Corey
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!
Read More
Beverley
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Very pleasant staff. Good hotel in an excellent location. Good value.
Number of reviews per page
20
40