The owner did not check the apps and when I showed up with reservation from agent, some staff literally do not know the app. I was lucky enough that they can accommodate me with the last room. Otherwise they would forced me to pay for the upgrade (what a way to solve the problem, make customer pays more.) The room cleanliness is sub-par, my bed has 10-20 hairs of previous guests all over so please check your bed first thing after your check in.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia