Koh Tao Hillside Resort

It was very disappointing and the worst stay ever when you see everything on website is lovely such as view and room condition. However, the truth hurts because I experienced below... 1. staff was unhelpful since he asked me to carry my back here and there since he had a motorbike to travel around for servicing. 2. the toilet leaked horribly 3. the curtain was broken and left there behind the sink. I felt uncomfortable at night 4. dusk found and water glasses, toilet rolls are put unordered 5. the aircon was leaking and wet the floor 6. the pool area was horrible because it looked like it had never been cleaned and managed Don’t let beautiful photos fool you. Don’t let the word Covid-19 for excuse to run the business because your business depends on customer trust. ps. I still have photos and everything to prove that my bad experience was true and I will keep them to teach me to be thoughtful when it comes to book a reservation.

The view was spectacular. Everything else about this resort was less then desirable. The entire resort was in dyer need of updates, construction to rebuild things like the docs, stairways, etc and the amenities (pool, pool towels, lounge chairs, etc) were not at all organized or up to standard. For how expensive it was to stay a night (50$) it was not worth it. The location was okay, you could not walk here from the pier, you’d need a scooter most definitely. Because it was on a hillside it was exhausting walking ten minutes up or down each time we needed to go to our hut.

Bed was horrible. A/C barely worked. The people working there were great.

The only positives about this place we’re the view and the workers were very nice. Besides that the place is very run down, they have an ant infestation problem all around the resort, our bathroom smelt like sewage the entire time, air conditioner only went as low as 18°c so we were always hot, lizards in the room, the walk from the room to leave the resort was brutal (and this is coming from two 20 year olds). Overall would recommend staying in the Sairee beach area, more convenient location

Firstly, do not stay here if you are not fit and are wanting to leave the hotel to explore etc. The climb to the top of the hill is incredibly steep and there are safety concerns with makeshift wooden stairs and pipes and other trip hazards everywhere. The hotel has a golf cart which you can use for check in and check out only and the staff will carry your bags for you. I think the hotel should offer a service in between these times as it really was an uncomfortable walk to the top. We had a seafront hut which looked lovely from the outside and had an amazing view of the ocean. The inside was below basic. Air conditioning was poor, the bed and pillows were hard which made sleeping troublesome and we had ants and other insects freely roaming around. A gecko seemed to live within the roof of our hut and was very loud, also not helping the sleeping situation. The hut didn’t seem very secure and we had trouble locking our door. There are several relaxation areas around the resort which have cosy chairs and amazing views of the scenery. The pool area was fine and was a nice place to relax for a while. The pool water was not as clean as it could be but it’s a sea water pool. Pool bar menu was okay, but they should add more vegetarian options and the staff didn’t understand what vegetarian was. Terrible WiFi everywhere. Overall, the worst two night stay of our holiday. Had we not been on a budget I would have left to stay elsewhere. The whole place is tired and needs an overhaul.

natural but not suitable for the elderly It is very good if I can watch the TV and play wifi every area.

overall nice stay, and good experience. Free pick up and drop off from pier which was great! stayed here for 6 nights in a sea view hut the view was amazing. At first they gave us a garden view but absolutely no issue changing it! We read reviews about the steps and thought ‘we’re young and fit we will be fine’ but was a struggle in day heat. Feeling much fitter after stayer here though. Room was basic but okay, expect creepy crawleys your in a hut on an island! You’ll need a moped to explore island if not about 15minute walk to sairee beach.

The resort has an amazing position that offers breathtaking views on the sea! The small huts are comfy and cozy and the staff is very kind and helpful! Of course it is suitable for people who are willing to climb few steps up and down, but it is totally worth it! You will need to rent a motorbike to reach the centre of Saitree, just few minutes away. Only thing I would suggest to improve is the facilities maintenance: the resort is beautiful, however you can see the sign of time on it and also there is a bit of trash in the nature that should be removed. Breakfast is ok, quite simple compared to the price. Overall very much recommended!!!

I stay in hillside for 2 nights during Feb , we got room just located above swimming pool with perfect view overlooking the hotel pier . U can go to nang yuan island from hotels pier (about 5min ) by long tail boat , just need to book from hotel reception . Hotel provide facilities which is very reasonable price compare to others : kayaking tb200 , mask tb200 full day. There’s a small private beach area ,and you can snorkelling, the water is very clear . Hotel peacefully located uphill and Tony can assist you on renting a scooter to travelling around . there’s lot stairs you need to walk to your room but no complain because u can get perfect sea view , room is clean , the water pressure is abit low but acceptable , sunset perfect view when you dining at seashore restaurant! Special thanks to receptionist (Tony) for all the helpful information and suggestion . Thanks Koh Tao hillside for the perfect moment in Koh Tao !

No good and will not going back there again..

The staff were helpful and friendly, and the setting was very pretty. However, food and drink is expensive compared with other restaurants/bars in Koh Tao, and the mattress in our room was on the extreme end of 'firm'.

What you are getting is a hillside view of the ocean, which is no doubt the best view in town. This is a traditional bungalow style room that is very private and overall pretty comfortable. Perfect for an adventurous family or couple looking to escape from the busy traffic of Koh Tao.

Internet sucked, scenery was very nice.

The room was less than we expected for the money. There were much better rooms around Koh Tao for much cheaper, but the view was amazing. If u only care about a view this is for you...if not stay away. There were bugs in the room and on the bed, leaks, and holes in the floor. The gecko in our room was cute and convenient for catching the bugs, but yeah....

We booked this hotel based on past reviews, price and amenities. It did not disappoint! The pool was a little merky but the water is steps away! The view from the deluxe bungalow was perfect! There is great snorkelling at the 'beach' area (quite small) and the morning breakfast was delicious. The room itself was a bit rustic but for the price it worked great. Most bungalows on the island are the same in regard to condition. The room was situated on the side of a mountain so getting to and from your room can be a little sweaty but there is a golf cart that drives through the resort that you can catch a ride on. The lounging areas found throughout the resort are set up beautifully and overall the resort was very peaceful, would definately book again.

We ended up staying in 3 different rooms over 4 nights because of deficiencies or problems with the rooms. They did compensate us with a free lunch, but the whole place is in need of a lot of maintenance to bring it back up to standard.

You have to be a moutain climber to live at this location. The room was absolutely horrible. Toilet seat is broken, nothing is clean and very old looking room. NOT Recommended.

Easy to get there! Really nice welcoming, helpful and nice. Great view from the resort, good food, beautiful view from the pool to see the sunset. Totally worth it... i recommend it!

We stayed at the Hotel for 4 nights at the end of our trip and it was generally an all round failure. We stayed in the Deluxe Seaview Villa and there was nothing Deluxe about it - extremely basic, cracks in the walls, wifi didnt work in the room and the kicker - our bed sheets were filthy. The main front desk worker was ok but generally not very helpful. We soon discovered there was work being done on the resort so outside our room became a worksite with building noises and lots of people coming and going. The Bar that was advertised was closed down and looked like it had been for awhile and the food at the restaurant was disappointing. To add to this our shower didnt drain properly and would overflow onto the floor outside. In the last 2 days we actually had no water in the shower. We were told 'a pipe broke' but had no one come to look at it or offer any help. We heard many others complaining about the same thing. Lastly they were really disorganised - the 2 free shuttles into town were always late and often too full to take everyone. So some people had to walk as it didnt come twice. To top it off on our last day we waited for the shuttle to our ferry along with 6 or so other guest and it was almost an hour late. We got the impression off the other cguests they were very upset and the staff and manager were just ignoring complaints until the people left. We ended up with 8 of us shoved into the back of a ute with all our bags racing for the ferry. Not a good way to end.

Love everything. Wish we could come again and stay much longer.