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Hilton Garden Inn Albany Airport

Hotels
7.8
/10
Pleasant
1,092 reviews

What Guests Say About Their Stay

David
10.0
/ 10
When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last. I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room… About an hour after I entered my room… the receptionist was knocking at my door with the key and a voucher for a free breakfast… The restaurant served up very good omelette the next morning… I ate 2 other meals there and enjoyed them very much… The shuttle service to the airport is 24 hours… and came in handy at 3:30 AM… I had a memorable stay… and recommend this property!
Joyce
10.0
/ 10
Airport shuttle and clean in a safe location. Just minutes from the airport.
Ravindran
10.0
/ 10
It is a comfortable location close to the airport. Plenty of parking. The property is well maintained. Bar/restaurant on the premises is average.
In the Area
See Map
800 Albany Shaker Rd., Albany County, New York State, United States, 12211

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Hilton Garden Inn Albany Airport is a hotel in a good neighborhood, which is located at Albany County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Garden Inn Albany Airport

800 Albany Shaker Rd., Albany County, New York State, United States, 12211
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Discover More About Hilton Garden Inn Albany Airport

Location


Hilton Garden Inn Albany Airport is a hotel in a good neighborhood, which is located at Albany County.

About Hilton Garden Inn Albany Airport

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hilton Garden Inn Albany Airport.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hilton Garden Inn Albany Airport is the right place to stay.

All facilities in Hilton Garden Inn Albany Airport

Others Hilton Garden Inn Albany Airport
Others

Things to Do

  • Fitness center
  • Health club

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • Parking
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Airport transfer

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Hilton Garden Inn Albany Airport

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
$75(1-4n),$125(5+n) 2petsMax,dog/cat only

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hilton Garden Inn Albany Airport
155
Another facilities in Hilton Garden Inn Albany Airport
Fitness center, Health club, Swimming pool, Accessibility equipment, Accessible parking

Frequently asked question in Hilton Garden Inn Albany Airport

What are available facilities at Hilton Garden Inn Albany Airport?
There are top facilites at Hilton Garden Inn Albany Airport such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hilton Garden Inn Albany Airport?
The standard check-in time at Hilton Garden Inn Albany Airport is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Hilton Garden Inn Albany Airport have?
Hilton Garden Inn Albany Airport is a 3.0-star hotel.
How many rooms does Hilton Garden Inn Albany Airport have?
Hilton Garden Inn Albany Airport has 155 rooms in total.
Is there parking at Hilton Garden Inn Albany Airport?
Yes, Hilton Garden Inn Albany Airport provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Hilton Garden Inn Albany Airport

Overall Ratings & Reviews Hilton Garden Inn Albany Airport

Other sources (1,092)
7.8
Pleasant
From 1,092 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Garden Inn Albany Airport

Number of reviews per page
20
40
Top reviews
Stacey
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the check out time was confusing. back of door said noon, but cleaning staff tried to get in before 11
Cynthia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Broken toilet. Bad handicap room requested and verified on check in. Not booked in advance. Pool closed. People were amazing. Facility poor for a Hilton
Batsheva
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was inefficient and rude.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a good stay easy access to airport only thing that i had issues couldnt turn the ac fan off and the blinds didnt close completely. Light was parking lot shined into my room all night. Otherwise would use it again for a quick ride to airport and stress free time
Janet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No included breakfast. The pay breakfast was a long time coming and then it was cold.
Bettina
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We have stayed at this hotel for the past 10 years and this time the experience was sub par. The corridors and the elevaror were very dirty, The bathroom had issues - the sink drain was broken. Breakfast was also disappointing. The server was very attentive, however when she brought out the food it was cold and not tasty. The scrambled eggs did not taste good and the omelette was also not great. The sausage, bacon and potatoes were cold.
Read More
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and very easy to get to troy.
SEAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Need more lights in the room. The tub need to be fix. Water goes down slow
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed multiple times and have always been pleased.
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is filithy the elevator doors are filithy the loony smelled like bad Chinese restaurant. The floor by the bar my shoes stick to the floor. Room was below standar bathroom just ok. This is a management problem not an employee problem Management sets the bar the employees just follow. I would not stay at hotel again nor put any of my employees there.
Read More
Ben
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

staff freindly and helpful hotel a little bit dated
Colette
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had to be moved from one room to another due to a smell in my room. This place had been reviewed about odor and lack of cleanliness. All of that is true. Shame on Hilton. The staff however was extremely helpful and they seem to all be working very hard to provide a good experience even though the facility is not up to par.
Paul
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient place to stay if flying out of Albany airport early in the morning. My only complaint would be the room we were in had a very musty smell.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last. I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room… About an hour after I entered my room… the receptionist was knocking at my door with the key and a voucher for a free breakfast… The restaurant served up very good omelette the next morning… I ate 2 other meals there and enjoyed them very much… The shuttle service to the airport is 24 hours… and came in handy at 3:30 AM… I had a memorable stay… and recommend this property!
Read More
Elaine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect host!
Stasha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our sink did not drain, we had to use tub for brushing our teeth
Joyce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Airport shuttle and clean in a safe location. Just minutes from the airport.
Elizabeth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Inviting lobby and free coffee was nice
Brian Augustus
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fire alarm went off with no direction at 6am. Mo one ever came to clean room or change towels all day on Saturday. AC unit ran non stop and was extremely noisy
Nancy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The doors were very hard to open and close. It was clean but needed repairs.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hilton Garden Inn Albany Airport

Disclaimer

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Overall Ratings & Reviews Hilton Garden Inn Albany Airport

Other sources (1,092)
7.8
Pleasant
From 1,092 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Garden Inn Albany Airport

Number of reviews per page
20
40
Top reviews
Stacey
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the check out time was confusing. back of door said noon, but cleaning staff tried to get in before 11
Cynthia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Broken toilet. Bad handicap room requested and verified on check in. Not booked in advance. Pool closed. People were amazing. Facility poor for a Hilton
Batsheva
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was inefficient and rude.
John
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a good stay easy access to airport only thing that i had issues couldnt turn the ac fan off and the blinds didnt close completely. Light was parking lot shined into my room all night. Otherwise would use it again for a quick ride to airport and stress free time
Janet
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No included breakfast. The pay breakfast was a long time coming and then it was cold.
Bettina
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We have stayed at this hotel for the past 10 years and this time the experience was sub par. The corridors and the elevaror were very dirty, The bathroom had issues - the sink drain was broken. Breakfast was also disappointing. The server was very attentive, however when she brought out the food it was cold and not tasty. The scrambled eggs did not taste good and the omelette was also not great. The sausage, bacon and potatoes were cold.
Read More
Susannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and very easy to get to troy.
SEAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Need more lights in the room. The tub need to be fix. Water goes down slow
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed multiple times and have always been pleased.
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is filithy the elevator doors are filithy the loony smelled like bad Chinese restaurant. The floor by the bar my shoes stick to the floor. Room was below standar bathroom just ok. This is a management problem not an employee problem Management sets the bar the employees just follow. I would not stay at hotel again nor put any of my employees there.
Read More
Ben
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

staff freindly and helpful hotel a little bit dated
Colette
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had to be moved from one room to another due to a smell in my room. This place had been reviewed about odor and lack of cleanliness. All of that is true. Shame on Hilton. The staff however was extremely helpful and they seem to all be working very hard to provide a good experience even though the facility is not up to par.
Paul
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient place to stay if flying out of Albany airport early in the morning. My only complaint would be the room we were in had a very musty smell.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last. I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room… About an hour after I entered my room… the receptionist was knocking at my door with the key and a voucher for a free breakfast… The restaurant served up very good omelette the next morning… I ate 2 other meals there and enjoyed them very much… The shuttle service to the airport is 24 hours… and came in handy at 3:30 AM… I had a memorable stay… and recommend this property!
Read More
Elaine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect host!
Stasha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our sink did not drain, we had to use tub for brushing our teeth
Joyce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Airport shuttle and clean in a safe location. Just minutes from the airport.
Elizabeth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Inviting lobby and free coffee was nice
Brian Augustus
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fire alarm went off with no direction at 6am. Mo one ever came to clean room or change towels all day on Saturday. AC unit ran non stop and was extremely noisy
Nancy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The doors were very hard to open and close. It was clean but needed repairs.
Number of reviews per page
20
40