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Sheraton Chapel Hill Hotel
Hotels
8.6
/10
Very Good
331 reviews
What Guests Say About Their Stay
Ashley
10.0
/ 10
Great property, friendly staff, easy check in process, clean rooms. We enjoyed the breakfast and appetizer upgrade. Food was good. Also enjoyed the pool with a deep end.
Michael
10.0
/ 10
Love their renovations , layout is perfect , convenient , front desk staff were beyond helpful , rooms comfortable with many outlets for electronics , bathroom and shower very nice with lighted mirror , cheerful welcoming decor ,
Au'Darius
10.0
/ 10
This is one of the best hotels I've ever stayed at… I have annual trainings in the Raleigh-Durham Area, and it doesn't matter whether my trainings are in Raleigh, Durham, Cary, etc, I always stay at this hotel
In the Area
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One Europa Dr, Orange County, North Carolina, United States, 27517
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Sheraton Chapel Hill Hotel
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What's around Sheraton Chapel Hill Hotel
One Europa Dr, Orange County, North Carolina, United States, 27517
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Discover More About Sheraton Chapel Hill Hotel
Location
Staying at Sheraton Chapel Hill Hotel is a good choice when you are visiting Orange County.
About Sheraton Chapel Hill Hotel
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Chapel Hill Hotel exclusively for you.
Sheraton Chapel Hill Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sheraton Chapel Hill Hotel is the right place to stay.
All facilities in Sheraton Chapel Hill Hotel
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Picnic area
- Garden
Transportation
- Bus/truck parking
- Area shuttle
Connectivity
- LAN Internet
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Chapel Hill Hotel
Important Note
- Fee for buffet breakfast: approximately USD 12.95 per person
- Self parking fee: USD 6.00 per day
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Chapel Hill Hotel | 168 |
Number of floors in Sheraton Chapel Hill Hotel | 4 |
Another facilities in Sheraton Chapel Hill Hotel | Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage |
Frequently asked question in Sheraton Chapel Hill Hotel
What are available facilities at Sheraton Chapel Hill Hotel?
There are top facilites at Sheraton Chapel Hill Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Chapel Hill Hotel?
The standard check-in time at Sheraton Chapel Hill Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Chapel Hill Hotel provide breakfast?
Yes, Sheraton Chapel Hill Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheraton Chapel Hill Hotel have?
Sheraton Chapel Hill Hotel is a 3.5-star hotel.
How many floors does Sheraton Chapel Hill Hotel have?
Sheraton Chapel Hill Hotel has 4 floors.
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More Reviews from Other Guests in Sheraton Chapel Hill Hotel
Overall Ratings & Reviews Sheraton Chapel Hill Hotel
Other sources (331)
8.6
Very Good
From 331 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sheraton Chapel Hill Hotel
Number of reviews per page
20
40
Top reviews
Kim
Business and Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thsi prperty had a face lift. The rooms were noisy the ac units are so loud its like being behind an airplane. Some of the staff was new the term we can use this a a learni g experience should not be said to guests. They new acting manager never addressed my issues until i looked to speak directly to her. The lounge was infested with flies. In the food as well. The lounge freee starbuck machine that was supposed to be availability 24/7 was broken. The main area starbucks concession is only open until 2pm and the staff isnt transparent that as a club level guest yiu are entiiled to free drinks. The best part of the hotel was the gym. That was done really well and well maintained. In all fairness the hotel did issue me a credit for the poor service and inadequate conditions. But definitely not worth the money for the conditions. I spent some time in the lobby. Lostening to other guests many had the same complaints. Sheraton you could do so much better.
Read More
Andrea
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
bar
Ashley
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property, friendly staff, easy check in process, clean rooms. We enjoyed the breakfast and appetizer upgrade. Food was good. Also enjoyed the pool with a deep end.
Michael
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Love their renovations , layout is perfect , convenient , front desk staff were beyond helpful , rooms comfortable with many outlets for electronics , bathroom and shower very nice with lighted mirror , cheerful welcoming decor ,
Dwayne
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great service
Au'Darius
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is one of the best hotels I've ever stayed at… I have annual trainings in the Raleigh-Durham Area, and it doesn't matter whether my trainings are in Raleigh, Durham, Cary, etc, I always stay at this hotel
Kristi
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
STARBUCKS ON PROPERTY
susan
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Except for the pool being closed it was great
Denisse
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were so nice. The room was clean. This place is so quiet and peaceful. Surrounding area were so clean as well.
Brandon
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was great and dine-in service was good.
Jill
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean, newly renovated, kind staff, great pool, zero complaints. Would stay here again when in the area!
Scott
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I was not at the hotel for very long, but the staff at the front desk was very friendly and helpful, the room was clean, and I have no complaints.
Lillian
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great experience all around.
Amy
Business and Leisure
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property itself is fine, however, they have an additional parking fee that is annoying and difficult to deal with when you arrive at the property. It would be so much better if they either included the parking fee in their total cost or if they just let it go because the space itself does not actually require you to have special parking.
Read More
Ella
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great hotel. Surrounded by trees. Beautiful pool. Very friendly staff.
Mustapha
Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean rooms
Theodor
Friends and Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Poor air conditioning in room
Linda
Business
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Room was small but adequate. Cleanliness was impeccable. Bed linens were nice but a king bed should have four pillows of the same density. The shower control knob was missing and there was no control to change between overhead and handheld heads. A huge surprise was a charge for parking in the hotel parking lot. I was there less than 12 hours and at the minimum, you are required to pay for 24 hours. Worst of all, this charge was not advertised. We’re told if you don’t pay, you will be ticketed. This is a separate charge from the room. I’ve paid for parking in big cities before and it is always advertised up front and paid to the hotel.
Read More
Michael
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
New clean 3 elevators so don't need to wait at all. No daily chambermaid. Plenty of parking and not near any school or other venue so charging $7 a day is absurd money grab. The hotel experience itself was wonderful . Clean new rooms comfortable. VERY soundproofed and quiet though on a main artery.
Richard Alexander
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
clean rooms and easy check in
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sheraton Chapel Hill Hotel
Other sources (331)
8.6
Very Good
From 331 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sheraton Chapel Hill Hotel
Number of reviews per page
20
40
Top reviews
Kim
Business and Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thsi prperty had a face lift. The rooms were noisy the ac units are so loud its like being behind an airplane. Some of the staff was new the term we can use this a a learni g experience should not be said to guests. They new acting manager never addressed my issues until i looked to speak directly to her. The lounge was infested with flies. In the food as well. The lounge freee starbuck machine that was supposed to be availability 24/7 was broken. The main area starbucks concession is only open until 2pm and the staff isnt transparent that as a club level guest yiu are entiiled to free drinks. The best part of the hotel was the gym. That was done really well and well maintained. In all fairness the hotel did issue me a credit for the poor service and inadequate conditions. But definitely not worth the money for the conditions. I spent some time in the lobby. Lostening to other guests many had the same complaints. Sheraton you could do so much better.
Read More
Andrea
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
bar
Ashley
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property, friendly staff, easy check in process, clean rooms. We enjoyed the breakfast and appetizer upgrade. Food was good. Also enjoyed the pool with a deep end.
Michael
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Love their renovations , layout is perfect , convenient , front desk staff were beyond helpful , rooms comfortable with many outlets for electronics , bathroom and shower very nice with lighted mirror , cheerful welcoming decor ,
Dwayne
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great service
Au'Darius
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is one of the best hotels I've ever stayed at… I have annual trainings in the Raleigh-Durham Area, and it doesn't matter whether my trainings are in Raleigh, Durham, Cary, etc, I always stay at this hotel
Kristi
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
STARBUCKS ON PROPERTY
susan
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Except for the pool being closed it was great
Denisse
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were so nice. The room was clean. This place is so quiet and peaceful. Surrounding area were so clean as well.
Brandon
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was great and dine-in service was good.
Jill
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean, newly renovated, kind staff, great pool, zero complaints. Would stay here again when in the area!
Scott
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I was not at the hotel for very long, but the staff at the front desk was very friendly and helpful, the room was clean, and I have no complaints.
Lillian
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great experience all around.
Amy
Business and Leisure
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property itself is fine, however, they have an additional parking fee that is annoying and difficult to deal with when you arrive at the property. It would be so much better if they either included the parking fee in their total cost or if they just let it go because the space itself does not actually require you to have special parking.
Read More
Ella
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great hotel. Surrounded by trees. Beautiful pool. Very friendly staff.
Mustapha
Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean rooms
Theodor
Friends and Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Poor air conditioning in room
Linda
Business
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Room was small but adequate. Cleanliness was impeccable. Bed linens were nice but a king bed should have four pillows of the same density. The shower control knob was missing and there was no control to change between overhead and handheld heads. A huge surprise was a charge for parking in the hotel parking lot. I was there less than 12 hours and at the minimum, you are required to pay for 24 hours. Worst of all, this charge was not advertised. We’re told if you don’t pay, you will be ticketed. This is a separate charge from the room. I’ve paid for parking in big cities before and it is always advertised up front and paid to the hotel.
Read More
Michael
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
New clean 3 elevators so don't need to wait at all. No daily chambermaid. Plenty of parking and not near any school or other venue so charging $7 a day is absurd money grab. The hotel experience itself was wonderful . Clean new rooms comfortable. VERY soundproofed and quiet though on a main artery.
Richard Alexander
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
clean rooms and easy check in
Number of reviews per page
20
40