Hotel Soleil Ha Long – Trademark Collection by Wyndham

Hotels
8.8
/10
Very Good
58 reviews

What Guests Say About Their Stay

m***i
10.0
/ 10
The best hotel in Ha Long. Strategically located, great hotel, spacious rooms, super clean, delicious food, and helpful, English-speaking staff.
See original
G***t
10.0
/ 10
Nice view room, friendly and polite staff, location right opposite Sun World and quite close to the beach, overall a very good experience
See original
Aileen
10.0
/ 10
Nice and friendly staff. Efficient check in & check out process. Our room is spacious, clean and modern.
Prudencio
10.0
/ 10
I loved every minute of my stay, service was superb, my only complain was. that the pool was closed (early october), which I was looking forward to use it. Very nice place to stay for a few days
Megan
10.0
/ 10
Wow! Amazing, beautiful room. I am so shocked at the price $100 AU dollars a night for beautiful big spacious suite including breakfast in lovely comfortable hotel.
In the Area
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82 - 84 Ha Long street, Bai Chay ward, Quang Ninh Province, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 20000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Soleil Ha Long – Trademark Collection by Wyndham is a hotel is located at Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Soleil Ha Long – Trademark Collection by Wyndham

82 - 84 Ha Long street, Bai Chay ward, Quang Ninh Province, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 20000
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Lobby Hotel Soleil Ha Long – Trademark Collection by Wyndham
Lobby 2 Hotel Soleil Ha Long – Trademark Collection by Wyndham

Discover More About Hotel Soleil Ha Long – Trademark Collection by Wyndham

Location


Hotel Soleil Ha Long – Trademark Collection by Wyndham is a hotel is located at Bai Chay Ward.

About Hotel Soleil Ha Long – Trademark Collection by Wyndham

From business event to corporate gathering, Hotel Soleil Ha Long – Trademark Collection by Wyndham provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Soleil Ha Long – Trademark Collection by Wyndham , a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Soleil Ha Long – Trademark Collection by Wyndham is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Soleil Ha Long – Trademark Collection by Wyndham exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Soleil Ha Long – Trademark Collection by Wyndham is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Soleil Ha Long – Trademark Collection by Wyndham .

All facilities in Hotel Soleil Ha Long – Trademark Collection by Wyndham

Swimming Pool Hotel Soleil Ha Long – Trademark Collection by Wyndham
Swimming Pool
Fitness Center Hotel Soleil Ha Long – Trademark Collection by Wyndham
Fitness Center
Common Space Hotel Soleil Ha Long – Trademark Collection by Wyndham
Common Space
Lobby Hotel Soleil Ha Long – Trademark Collection by Wyndham
Lobby
Exterior Hotel Soleil Ha Long – Trademark Collection by Wyndham
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Halfboard without drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Money changer
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Things to Do

  • Hot tub
  • Indoor pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Soleil Ha Long – Trademark Collection by Wyndham

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool, Quầy Bar Oles Tapas closed temporarily from 10-9-2024 to 15-11-2024.

Deposit

Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Soleil Ha Long – Trademark Collection by Wyndham
252
Number of floors in Hotel Soleil Ha Long – Trademark Collection by Wyndham
26
Another facilities in Hotel Soleil Ha Long – Trademark Collection by Wyndham
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet dinner

Frequently asked question in Hotel Soleil Ha Long – Trademark Collection by Wyndham

What are available facilities at Hotel Soleil Ha Long – Trademark Collection by Wyndham ?
There are top facilites at Hotel Soleil Ha Long – Trademark Collection by Wyndham such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Soleil Ha Long – Trademark Collection by Wyndham ?
The standard check-in time at Hotel Soleil Ha Long – Trademark Collection by Wyndham is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Soleil Ha Long – Trademark Collection by Wyndham provide breakfast?
Yes, Hotel Soleil Ha Long – Trademark Collection by Wyndham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Soleil Ha Long – Trademark Collection by Wyndham have?
Hotel Soleil Ha Long – Trademark Collection by Wyndham is a 4.0-star hotel.
How many floors does Hotel Soleil Ha Long – Trademark Collection by Wyndham have?
Hotel Soleil Ha Long – Trademark Collection by Wyndham has 26 floors.
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More Reviews from Other Guests in Hotel Soleil Ha Long – Trademark Collection by Wyndham

8.8
Very Good
From 34 reviews
Cleanliness

9.0

Room Comfort

9.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Soleil Ha Long – Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Liked breakfast and bedding
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice bedding,magnificent view, nice breakfast
Ben
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The property is a bit tired compared to their pictures. Additionally the cleaner left my door wide open all day (twice) and the swimming pool is closed.
Mario
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great location and service
Aileen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Nice and friendly staff. Efficient check in & check out process. Our room is spacious, clean and modern.
Eva
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We stayed here the night before our Halong Bay cruise. Beautiful hotel but no amenities. Pool was closed, restaurants were closed. Ha Long, the city, was “dead”. Cheap restaurants with poor quality food.
Prudencio
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I loved every minute of my stay, service was superb, my only complain was. that the pool was closed (early october), which I was looking forward to use it. Very nice place to stay for a few days
Beniamino
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Fine for a night before a cruise or moving on elsewhere but for a new property some areas already a bit tired - such as the bathroom. Staff at reception were helpful but spa/massage staff were not as attentive, started the wrong treatment and asked for tips and then asked for more when we did tip.
Mandeep
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The shower was hideous. It had black mould and my daughter refused to shower in it. I did, wesring my flip flops
Chiu Hoeng
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

good location, next to scenics spot
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Wow! Amazing, beautiful room. I am so shocked at the price $100 AU dollars a night for beautiful big spacious suite including breakfast in lovely comfortable hotel.
Ronald
icon-Leisure
Leisure
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Had a rough start at the hotel. Reception coudnt find my booking through expedia that i made since november 2023. Not sure if it was expedia or the hotels fault but after 20min they finally found my booking. The staff were polite and helpful throughout my stay. They were the best thing about Soleil after the buffet breakfast which was excellent. Tasty and plenty of choices, from asian to western cuisine and plenty of fruit. I suggest you eat as much as you can at breakfast because the area have almost no good restaurant nearby. The restaurants across the streets are basically tourist traps. They serve the worse and smallest pho i have ever tasted anywhere. The fried rice have hair in it and the most tasteless spring roll in all of Vietnam. Thats why you dont see locals eating there. It feels like a ghost town in the area sorrounding Soleil. Better to stay on the other side of the city if you want good food. The gym area is huge but only have dumbells that go up to 25kg and cable machines that are barely functional. The seat at the bench press machine isnt even bolted on and they move stiffly due to no one maintaining them at all. My panoramic room was clean and functional. Great view of the street facing the roudabout and the ocean but no soundproofing at all. Im on the 21st floor and i could hear a nightclub 2 km away until the middle of the night then its chicken crowing in the early morning from the neighboring area.
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Tee Loong
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Front desk staff are friendly. Room is big and bed is very comfortable. Bay view is fantastic.
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Beautiful property and one of the best rooms that we have stayed in during our visit to Vietnam. Great views of Ha Long Bay and close to the port and hop on hop off bus stop. Staff were very helpful.
George
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

This hotel at first appearance is excellent . Peel of the layers and Oh Dear. Good location , room on arrival was clean and tidy . THEN The restraint is beyond slow 3 people and us 40 mins for food , I got mine then my husband got his after I had eaten mine. Mango smoothly is very good only took 20 mins to arrive ! . The next time 30 mins for 2 bowels of soup ! . Let’s talk cleaning , the mad would nock at 830am even if we had the do not disturb on, she was not impressed when we said we are not up every day this happened. We went out for a day came back room not cleaned at all . No manager was ever on site so we where told ! We where going on a night cruise and wanted a shower and had no towels. Eventually 25 m8ns later and 2 calls to reception they came with towels . hot water is hit and miss want a shower around 8 am no hot water or after 7 pm. THIS IS A 5* HOTEL I think not . Next yesterday we returned after a day cruise the room had been cleaned LOL a pile of black hair on the bathroom floor ? We are both blond ? Showed these to the receptionist as we checked out : Manger not available. very , very poor and for no manager in 5 days ?????
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David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Came to the Sol Ha Long after a bad experience at the Novotel. The staff and hotel were amazing and exceptional. The room and service were outstanding, the pool was a blast for the kids and the breakfast was great. Would highly recommend this property to others and would definitely stay there again!
keshav
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The rooms are spacious and clean. The staff are helpful but not as gracious as some properties in Vietnam. Dining options are quite limited for vegetarians which is also unusual for Vietnam that has many Buddhist vegetarians and vegans. Overall, a very nice property.
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Extremely lovely rooms. The rooms were sensational. Not the cleanest in all honesty. At night despite the fact we were on the 21st floor and it was like sleeping in the middle of a zebra crossing, the noise was terrible. Maybe some soundproofing measures to the windows? Staff spoke very little English and it was extremely difficult to communicate basic needs.
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tanasorn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I will stay at this place again, staffs are very nice and helpful. Thank you
Poh Lian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Beautiful new property by Wyndam Group. Just cross the road to access fabulous Halong seafood eateries, Sun World theme park and cable car and the Halong International Cruise Centre.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Soleil Ha Long – Trademark Collection by Wyndham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 34 reviews
Cleanliness

9.0

Room Comfort

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Soleil Ha Long – Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Liked breakfast and bedding
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice bedding,magnificent view, nice breakfast
Ben
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The property is a bit tired compared to their pictures. Additionally the cleaner left my door wide open all day (twice) and the swimming pool is closed.
Mario
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great location and service
Aileen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Nice and friendly staff. Efficient check in & check out process. Our room is spacious, clean and modern.
Eva
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We stayed here the night before our Halong Bay cruise. Beautiful hotel but no amenities. Pool was closed, restaurants were closed. Ha Long, the city, was “dead”. Cheap restaurants with poor quality food.
Prudencio
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I loved every minute of my stay, service was superb, my only complain was. that the pool was closed (early october), which I was looking forward to use it. Very nice place to stay for a few days
Beniamino
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Fine for a night before a cruise or moving on elsewhere but for a new property some areas already a bit tired - such as the bathroom. Staff at reception were helpful but spa/massage staff were not as attentive, started the wrong treatment and asked for tips and then asked for more when we did tip.
Mandeep
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The shower was hideous. It had black mould and my daughter refused to shower in it. I did, wesring my flip flops
Chiu Hoeng
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

good location, next to scenics spot
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Wow! Amazing, beautiful room. I am so shocked at the price $100 AU dollars a night for beautiful big spacious suite including breakfast in lovely comfortable hotel.
Ronald
icon-Leisure
Leisure
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Had a rough start at the hotel. Reception coudnt find my booking through expedia that i made since november 2023. Not sure if it was expedia or the hotels fault but after 20min they finally found my booking. The staff were polite and helpful throughout my stay. They were the best thing about Soleil after the buffet breakfast which was excellent. Tasty and plenty of choices, from asian to western cuisine and plenty of fruit. I suggest you eat as much as you can at breakfast because the area have almost no good restaurant nearby. The restaurants across the streets are basically tourist traps. They serve the worse and smallest pho i have ever tasted anywhere. The fried rice have hair in it and the most tasteless spring roll in all of Vietnam. Thats why you dont see locals eating there. It feels like a ghost town in the area sorrounding Soleil. Better to stay on the other side of the city if you want good food. The gym area is huge but only have dumbells that go up to 25kg and cable machines that are barely functional. The seat at the bench press machine isnt even bolted on and they move stiffly due to no one maintaining them at all. My panoramic room was clean and functional. Great view of the street facing the roudabout and the ocean but no soundproofing at all. Im on the 21st floor and i could hear a nightclub 2 km away until the middle of the night then its chicken crowing in the early morning from the neighboring area.
Read More
Tee Loong
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Front desk staff are friendly. Room is big and bed is very comfortable. Bay view is fantastic.
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Beautiful property and one of the best rooms that we have stayed in during our visit to Vietnam. Great views of Ha Long Bay and close to the port and hop on hop off bus stop. Staff were very helpful.
George
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

This hotel at first appearance is excellent . Peel of the layers and Oh Dear. Good location , room on arrival was clean and tidy . THEN The restraint is beyond slow 3 people and us 40 mins for food , I got mine then my husband got his after I had eaten mine. Mango smoothly is very good only took 20 mins to arrive ! . The next time 30 mins for 2 bowels of soup ! . Let’s talk cleaning , the mad would nock at 830am even if we had the do not disturb on, she was not impressed when we said we are not up every day this happened. We went out for a day came back room not cleaned at all . No manager was ever on site so we where told ! We where going on a night cruise and wanted a shower and had no towels. Eventually 25 m8ns later and 2 calls to reception they came with towels . hot water is hit and miss want a shower around 8 am no hot water or after 7 pm. THIS IS A 5* HOTEL I think not . Next yesterday we returned after a day cruise the room had been cleaned LOL a pile of black hair on the bathroom floor ? We are both blond ? Showed these to the receptionist as we checked out : Manger not available. very , very poor and for no manager in 5 days ?????
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Came to the Sol Ha Long after a bad experience at the Novotel. The staff and hotel were amazing and exceptional. The room and service were outstanding, the pool was a blast for the kids and the breakfast was great. Would highly recommend this property to others and would definitely stay there again!
keshav
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The rooms are spacious and clean. The staff are helpful but not as gracious as some properties in Vietnam. Dining options are quite limited for vegetarians which is also unusual for Vietnam that has many Buddhist vegetarians and vegans. Overall, a very nice property.
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Extremely lovely rooms. The rooms were sensational. Not the cleanest in all honesty. At night despite the fact we were on the 21st floor and it was like sleeping in the middle of a zebra crossing, the noise was terrible. Maybe some soundproofing measures to the windows? Staff spoke very little English and it was extremely difficult to communicate basic needs.
Read More
tanasorn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I will stay at this place again, staffs are very nice and helpful. Thank you
Poh Lian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Beautiful new property by Wyndam Group. Just cross the road to access fabulous Halong seafood eateries, Sun World theme park and cable car and the Halong International Cruise Centre.
Number of reviews per page
20
40