Hotels in Son La Province

I book a room with 3 beds. But the nature of the guest is about to have a 2 bed room and add 01 extra mattress. (Maybe because I checked-in at 22:00, you have received all 3-bed rooms)

This is our second time come to Moc Chau for our vacation. Thao Nguyen resort offered a reasonable price. We stayed in the twin superior room, the price is good but a bit inconvenient because they don't provide superior room with 1 king-bed for couples but overall the room was cozy, clean enough, decent breakfast and I enjoyed the beef noodle a lot. The location is quite far away from the down town and other tourism places like Dai Yem waterfall, Pine hill Ang village. So a bit difficult to look for local food in the area.

New hotel, friendly staff but not very professional hotel

Sound-absorbing isnt good. There was a group of people who was playing Karaoke at night and I couldn't sleep. There was lack of staff, only one staff who does everything. Bathroom is not good at some points, old facilities. If you don't have high expectations, then you can use it. Room is cold at night during cold weather. They have air conditioning but it didn't seem to work well.

The host was friendly but not very helpful. Everything was going fine until the second night when a sudden, heavy sleet hit us in the middle of the night as we had just gone to sleep. Ice pellets somehow managed to cause a crack on the roof and started to fall down on our mattress. We called the host around 10 times to change the room but she never picked up, so we ended up going back to sleep in a corner of the room waiting for the sleet to cease. The next morning the host told us her phone broke down, however we had just called her 2 hours earlier for the lack of hot water in the bathroom, so that whole thing was quite questionable. Admittedly we were unfortunate to be there during a sleet, but the host should have provided prompt assistance during such emergency situation. Old falicities were also part of the problem.

Overall my stay was satisfactory. Hotel cleanliness was not good as we expected at the arrival, but the host was responsive to our request and prepare the room as needed.

Excellent, clean hotel, attentive staff

Clean hotel, friendly staff.