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Royal Halong Hotel 5 Star

Hotels
7.6
/10
Pleasant
81 reviews

What Guests Say About Their Stay

Pham T. L.
8.5
/ 10
The hotel is quite nice, open view, lots of trees. Friendly staff, good customer support. I went on a weekday, it was raining so there were few guests, like renting the entire resort and swimming pool. The breakfast buffet was okay, a bit few dishes, maybe because there weren't many guests so the hotel didn't make many dishes. In short, it was okay for the price.
See original
Devon
10.0
/ 10
Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
Paula
10.0
/ 10
lovely hotel, staff very pleasant and helpful. breakfast was great. really enjoyed our stay.
William
10.0
/ 10
We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property.
In the Area
See Map
Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Royal Halong Hotel Royal Halong Hotel 5 Star is a hotel in a good neighborhood, which is located at Bai Chay Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Royal Halong Hotel 5 Star

Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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Lobby Royal Halong Hotel 5 Star
Lobby 2 Royal Halong Hotel 5 Star

Discover More About Royal Halong Hotel 5 Star

note: hotel was previously named Royal Halong Hotel

Location


Royal Halong Hotel 5 Star is a hotel in a good neighborhood, which is located at Bai Chay Ward.

About Royal Halong Hotel 5 Star

Royal Halong Hotel 5 Star is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Royal Halong Hotel 5 Star provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Royal Halong Hotel 5 Star, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Royal Halong Hotel 5 Star is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Royal Halong Hotel 5 Star is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Halong Hotel 5 Star exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Halong Hotel 5 Star is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Royal Halong Hotel 5 Star.

All facilities in Royal Halong Hotel 5 Star

Bar, Cafe and Lounge Royal Halong Hotel 5 Star
Bar, Cafe and Lounge
Swimming Pool Royal Halong Hotel 5 Star
Swimming Pool
Fitness Center Royal Halong Hotel 5 Star
Fitness Center
Lobby Royal Halong Hotel 5 Star
Lobby
Accommodation Services Royal Halong Hotel 5 Star
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Medical service
  • Tours

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Nightclub
  • Poolside bar

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Casino
  • Fitness center
  • Indoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Royal Halong Hotel 5 Star

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Halong Hotel 5 Star
168
Number of floors in Royal Halong Hotel 5 Star
13
Another facilities in Royal Halong Hotel 5 Star
Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked question in Royal Halong Hotel 5 Star

What are available facilities at Royal Halong Hotel 5 Star?
There are top facilites at Royal Halong Hotel 5 Star such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Halong Hotel 5 Star?
The standard check-in time at Royal Halong Hotel 5 Star is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Halong Hotel 5 Star provide breakfast?
Yes, Royal Halong Hotel 5 Star provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Royal Halong Hotel 5 Star have?
Royal Halong Hotel 5 Star is a 5.0-star hotel.
How many floors does Royal Halong Hotel 5 Star have?
Royal Halong Hotel 5 Star has 13 floors.
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More Reviews from Other Guests in Royal Halong Hotel 5 Star

Overall Ratings & Reviews Royal Halong Hotel 5 Star

Traveloka (29)
Other sources (52)
7.4
Pleasant
From 52 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Halong Hotel 5 Star

Number of reviews per page
20
40
Top reviews
gabor
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Amazing place really good place.did not expected that spotless stay.
vincent
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Lovely staff and excellent breakfast buffet
Samantha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel itself was lovely. The staff was friendly. However, the air conditioner in my room and my friend's room didnt work properly. We called the front desk who sent someone to mess with the buttons, and they claimed it was working. But, we had the AC set at 15°C (just to cool it down), and it never got below 23°C. It was an uncomfortable night of sleep.
Read More
Van
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Nice hotel and very clean
Michelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room smells like mould
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else.
EFRAIM
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

I enjoyed the beautiful Lobby, big room and good breakfast.
Devon
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
Read More
GB
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children.
HSU
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Not too much shops nearby. Night market is a bit far and about 10 mins by cab.
Chris
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong
Read More
Michael
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Overnight stay from Hanoi to go on a boat trip the next day. Enormous modern hotel but few guests. It seems to be a casino resort for Chinese visitors (sign saying Vietnamese not admitted to casino). Staff helpful but not all speak English. Very good breakfast included. Good value and nice view of the bay. 10min walk to village and 15min drive to Ferry Terminal but taxis very cheap. Staff can organise car trips back to Hanoi or elsewhere. Large construction site across the road but no noise at night. I would certainly recommend staying on the land and going for a day cruise if you want to save money.
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Vienna
6.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

For a five star hotel, the staff don’t know a word of English which is very disappointing and so difficult to communicate. The location is not suitable at all as it’s far away from everything. Room service menu is limited and over priced. The room is good but then again the fridge wasn’t working. Overall, not a good place and I will definitely not recommend it to anyone nor will I ever return to this hotel again. You shouldn’t call yourselves a 5 star hotel either.
Read More
Paula
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

lovely hotel, staff very pleasant and helpful. breakfast was great. really enjoyed our stay.
William
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property.
Read More
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Pictures were nothing like what we got. Smelled like smoke even though the staff stated that our floor was smoke free. Hotel was ok overall. Nothing special
Chris
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

They were extremely nice and helpful and even booked me a very nice tour of Ha Long Bay. I would definitely recommend this hotel if you’re in Ha Long City
Karl
6.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Hotel was in very good condition, centrally located, however the staff don't speak English, which makes it difficult for someone who doesn't speak the language. I can understand why they don't have the need to speak English, 99% of their customers are from China, Taiwan and Korea.
Verified traveler
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

I need a booking number which Expedia didn't supply, the itinerary number or book number provided by Expedia were not the right criteria for what was needed to check in. 30 min hassle at the front desk cause the correct information wasnt provided by Expedia. Checked app, email, online Expedia website, none had it.
Sarah
8.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

This hotel was incredible - the views were great, the rooms were big and lovely to stay in, but I would warn to pay more and get a bay-view room as the other rooms don't exactly have much to look at. In terms of staff, everyone was wonderful and extremely attentive - I didn't open a single door on the trip. Reception also helped us organise a boat trip and gave us advice on the local area. The outdoor pool is fantastic and the indoor pool is just as nice, but isn't heated, so you're aware. In terms of hotel facilities, everything was great - the restaurant was lovely (and I'd definitely recommend adding breakfast to your booking) but the spa was disappointing as it is for men only :/ Overall, I thoroughly enjoyed mty stay at the Royal Halong Hotel and would absolutely stay again. 9/10
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Number of reviews per page
20
40

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Bedroom 4 Royal Halong Hotel 5 Star

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Royal Halong Hotel 5 Star

Traveloka (29)
Other sources (52)
7.4
Pleasant
From 52 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Halong Hotel 5 Star

Number of reviews per page
20
40
Top reviews
gabor
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Amazing place really good place.did not expected that spotless stay.
vincent
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Lovely staff and excellent breakfast buffet
Samantha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

The hotel itself was lovely. The staff was friendly. However, the air conditioner in my room and my friend's room didnt work properly. We called the front desk who sent someone to mess with the buttons, and they claimed it was working. But, we had the AC set at 15°C (just to cool it down), and it never got below 23°C. It was an uncomfortable night of sleep.
Read More
Van
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Nice hotel and very clean
Michelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room smells like mould
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else.
EFRAIM
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

I enjoyed the beautiful Lobby, big room and good breakfast.
Devon
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
Read More
GB
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children.
HSU
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Not too much shops nearby. Night market is a bit far and about 10 mins by cab.
Chris
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong
Read More
Michael
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Overnight stay from Hanoi to go on a boat trip the next day. Enormous modern hotel but few guests. It seems to be a casino resort for Chinese visitors (sign saying Vietnamese not admitted to casino). Staff helpful but not all speak English. Very good breakfast included. Good value and nice view of the bay. 10min walk to village and 15min drive to Ferry Terminal but taxis very cheap. Staff can organise car trips back to Hanoi or elsewhere. Large construction site across the road but no noise at night. I would certainly recommend staying on the land and going for a day cruise if you want to save money.
Read More
Vienna
6.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

For a five star hotel, the staff don’t know a word of English which is very disappointing and so difficult to communicate. The location is not suitable at all as it’s far away from everything. Room service menu is limited and over priced. The room is good but then again the fridge wasn’t working. Overall, not a good place and I will definitely not recommend it to anyone nor will I ever return to this hotel again. You shouldn’t call yourselves a 5 star hotel either.
Read More
Paula
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

lovely hotel, staff very pleasant and helpful. breakfast was great. really enjoyed our stay.
William
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property.
Read More
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Pictures were nothing like what we got. Smelled like smoke even though the staff stated that our floor was smoke free. Hotel was ok overall. Nothing special
Chris
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

They were extremely nice and helpful and even booked me a very nice tour of Ha Long Bay. I would definitely recommend this hotel if you’re in Ha Long City
Karl
6.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Hotel was in very good condition, centrally located, however the staff don't speak English, which makes it difficult for someone who doesn't speak the language. I can understand why they don't have the need to speak English, 99% of their customers are from China, Taiwan and Korea.
Verified traveler
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

I need a booking number which Expedia didn't supply, the itinerary number or book number provided by Expedia were not the right criteria for what was needed to check in. 30 min hassle at the front desk cause the correct information wasnt provided by Expedia. Checked app, email, online Expedia website, none had it.
Sarah
8.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

This hotel was incredible - the views were great, the rooms were big and lovely to stay in, but I would warn to pay more and get a bay-view room as the other rooms don't exactly have much to look at. In terms of staff, everyone was wonderful and extremely attentive - I didn't open a single door on the trip. Reception also helped us organise a boat trip and gave us advice on the local area. The outdoor pool is fantastic and the indoor pool is just as nice, but isn't heated, so you're aware. In terms of hotel facilities, everything was great - the restaurant was lovely (and I'd definitely recommend adding breakfast to your booking) but the spa was disappointing as it is for men only :/ Overall, I thoroughly enjoyed mty stay at the Royal Halong Hotel and would absolutely stay again. 9/10
Read More
Number of reviews per page
20
40