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Saudi Arabian Airlines: An Introduction

Based in Jeddah, Saudi Arabian Airlines is known as the national carrier airline of Saudi Arabia. With its main hub located at King Abdulaziz International Airport, Saudi Arabian Airlines operates domestic and international flights to over 120 destinations worldwide using a fleet of 133 aircraft. Saudi Arabian Airlines offers three different types of flight classes, which include Guest Class, Business Class, and First Class.


Saudi Arabian Airlines Booking & E-ticket

Search and book your Saudi Arabian Airlines flight tickets online via Traveloka to get the best price and promotions.

How to Book

Here’s how you can book your Saudi Arabian Airlines ticket online:

  1. Go to Traveloka website or open your Traveloka App
  2. Fill in the flight details in the search box
  3. Choose and book your flight
  4. Fill in contact information and passenger details
  5. Complete your payment through the selected method
  6. Receive your Saudi Arabian Airlines e-ticket in My Booking or in your email

How to Pay

Payment for your Saudi Arabian Airlines ticket can be made via credit card, internet banking, and Cash at Counter. For complete information about payment methods, please visit How to Pay.

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Saudi Arabian Airlines Rating

based on 184 reviews

Service standard: Full Service

Saudi Arabian Airlines Seat Class

Guest Class

Saudi Arabian Airlines’ economy class, also known as the Guest Class, provides the most comfortable and spacious seats in the air. With seat pitches of 34 inches, it is more than the most other airlines allow in their economy classes. The seats feature an “Articulated Movement” feature, which enables automatic seat adaptation to body movement. Each seat is also equipped with a monitor that may reach up to 9 inches in selected aircraft. The in-flight entertainment system provides 24 stations of video-on-demand, 12 audio stations, and many video games to choose from. Overnight kits are given to all passengers for their personal care needs during the flight.

In-flight Meal

There is an in-flight meal service available in Guest Class. The menu varies from Arabic, Western, a dish from the destination country, to vegetarian meals. Before that, passengers can choose between three entrees that are provided with suitable accompaniments. Not to mention a selection of dessert, either ice cream or more traditional desserts plus tea or coffee, including espresso and cappuccino.

Business Class

With generous recline and ample seat pitches to allow for optimum legroom, the Business Class seats deliver an efficient, friendly, and unobtrusive service that passengers need for personal space. The headrests are equipped with adjustable padded wings for maximum comfort. During the flight, Business Class passengers can enjoy an in-flight entertainment system through a 15-inches monitor, with a remote control that will provide them with complete flexibility. The entertainment system does not only contain movies and music but also stunning views through the forward and downward facing cameras, known as “pilot’s eye view”.

In-flight Meal

The international cuisine offered to the Business Class passengers is as diverse as the airline’s destinations, from Arabic, Western, to a dish from the destination country. Passengers can select from three choices of entrée, as well as will be served with traditional soup. In addition to that, there are also hot dessert or ice cream, and tea and coffee, including cappuccino and espresso, available onboard.

First Class

While the rest of the passengers board, the First Class passengers will be offered with a selection of fresh fruit juices. Shortly after takeoff, Saudi Arabian Airlines give a cardamom-flavored Arabic coffee and succulent dates. All seats are equipped with monitors that may reach up to 23 inches, with a remote control that will provide complete flexibility to the passengers while they are enjoying the in-flight entertainment system. On long haul flights, sleeping suits and overnight kits are given to First Class passengers so that they can change and be totally relaxed and comfortable during the flight.

In-flight Meal

The Al-Faris Executive Meal service allows the First Class passengers to follow their own dining schedule. Whenever they are ready to have their meal, Al-Faris Executive Meal will serve it to them. The menu itself varies from Arabic, Western, to vegetarian cuisines. Passengers can choose between six entrees including hot choices and caviar. As a fitting finale, there is a choice of hot dessert or ice cream, tea, and coffee.

Saudi Arabian Airlines Privilege Programs

Alfursan

Saudi Arabian Airlines offers a frequent flyer program called Alfursan. Members of Alfursan can earn miles when they fly with Saudi Arabian Airlines or SkyTeam partners. Accumulates miles can be redeemed for a range of benefits and rewards that include free tickets and upgrades, global lounge access, additional baggage allowance, priority wait-listing, as well as a range of offers and promotions through Saudi Arabian Airlines’ exclusive partners. There are three tiers of Alfursan membership, which are Blue, Silver (SkyTeam Elite), and Gold (SkyTeam Elite Plus). As the member progresses through the tiers, they will get more exclusive benefits and rewards.

Airport Lounge

Saudi Arabian Airlines provides special lounges for its First and Business Class passengers, as well as Alfursan Gold and Silver members. There are many dedicated areas in this airport lounge, starting from food and beverage, relaxation area, kids room, business center and meeting room to a seating area. There are even shower facilities available so that the passengers can enjoy a refreshing shower while waiting for their next flight. Overall, this airport lounge is designed to make passengers feel relaxed and refreshed before they travel.

Saudi Arabian Airlines Fleet

Airbus A330-300
Seat class:

  • Guest Class
  • Business

Seat layout:

  • 2-4-2 (Guest Class)
  • 2-2-2 (Business)

Seat pitch:

  • 32 inches (Guest Class)
  • 60 inches (Business)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing B777-300
Seat class:

  • Guest Class
  • Business
  • First

Seat layout:

  • 3-3-3 (Guest Class)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Guest Class)
  • 60 inches (Business)
  • 81 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 787-9 Dreamliner
Seat class:

  • Guest Class
  • Business
  • First

Seat layout:

  • 3-4-3 (Guest Class)
  • 2-3-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Guest Class)
  • 58 inches (Business)
  • 79 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Saudi Arabian Airlines In-flight Crew

Saudi Arabian Airlines Flight Attendant Uniform

The uniform of Saudi Arabian’s flight attendants is dominated with blue color. Both the long-sleeve blazer and trouser come in blue, equipped with three front buttons on the blazer. The flight attendants also wear a white skirt underneath the blue blazer. To complement the look, all flight attendants wear a hat with a veil connected to it, which dangles around their chest. As for the footwear, these flight attendants wear a pair of black pump shoes.


Saudi Arabian Airlines Baggage Allowance

Flight Route

Seat Class

Cabin Baggage

Checked Baggage

Domestic

Guest Class

Max. 7 kg (Dimension: max. 115 cm)

Max. 25 kg (Dimension: max. 158 cm)

Business Class

Max. 9 kg (1 hand baggage + 1 personal item)

2 pcs (max. 25 kg/pc) (Dimension: max. 158 cm)

First Class

International

Guest Class

Max. 7 kg (Dimension: max. 115 cm)

2 pcs (max. 23 kg/pc) (Dimension: max. 158 cm)

Business Class

Max. 9 kg (1 hand baggage + 1 personal item)

2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm)

First Class

Saudi Arabian Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)
  • If a child is under two years of age, he/she can travel on an adult passenger’s lap with an infant discount ticket.
  • If a child turns two years or more during the trip, a child discount will be applied on the whole itinerary or the remaining of the partially used ticket and a seat will be allocated for the child.
  • Newborn babies can be accepted after the first week of their birthday.
  • For babies of more than 48 hours age shall be accepted provided that they must obtain a medical clearance stating that the baby is in a good health and does not need an incubator or medical oxygen.
Child Passenger Policy (2-12 Years Old)
  • Children from two years but not reached 12 years of age will be accepted for air travel when accompanied by a passenger at least 16 years of age.
  • They must have the regular passenger tickets and occupy an individual passenger seat.
  • Two Children traveling on one seat is not allowed and they shall not be assigned to the exit row seats.
  • Children between the age of five and 12 years old traveling alone or are not accompanied by a passenger aged over the 16th year are considered as Unaccompanied Minors (UM).
  • UM under five years old will not be accepted under any circumstances.
  • UM from six to seven years old will be accepted on nonstop or through flight only, and must be escorted by a parent or responsible adult until the child is boarded on the flight and the aircraft has departed the gate.
  • UM from eight to 16 years old will be accepted on nonstop, through, or connecting flight.
  • Saudi Arabian Airlines does not accept responsibility for UM prior to being checked-in at the airport of departure or after delivery to their nominated custodian on arrival at their destinations.
  • Saudi Arabian Airlines becomes fully responsible for the UM from the moment he/she is handed over by the parents or the authorized adult to the concerned staff.
  • To ensure that the UM will safely be transferred to one of the flight attendants, a ground staff member will personally guide the UM to the aircraft.
  • Upon arrival, the cabin attendant will hand over the UM to the contracted ground handling, who will take care of the UM until they are picked up by their parents or guardian.
Pregnant Passenger Policy
  • Pregnant passenger must inform Saudi Arabian Airlines about the progress of their pregnancy at the time of booking and at the check-in counter.
  • Pregnant passenger are authorized to travel up to the 8th month without medical clearance.
  • Medical clearance will be required if:
    • Childbirth is expected in less than four weeks
    • Uncertainty exists over the progress of the pregnancy and the date of delivery
    • There were previous multiple births childbirth
    • There are complications expected
  • Pregnant passenger will be refused to air travel if the pregnancy is 35 weeks and above.
  • After week 32 of pregnancy, the pregnant women should provide a medical certificate (MEDIF) filled in by a competent doctor.
  • The medical certificate must be issued within ten days of the flight date.
Disabled Passenger Policy
  • Saudi Arabian Airlines provides wheelchairs for the use of passengers with special needs.
  • To assist passengers who cannot move within the aircraft cabin or during boarding and disembarkation, Saudi Arabian Airlines has prepared special chairs to move the passengers to or from their seats.
  • Saudi Arabian Airlines provides stretchers and accessories such as pillows, blankets, and curtains to passengers who cannot travel using the natural or italic seats.
  • Saudi Arabian Airlines provides free medical oxygen on its flights only if the arrangements were requested in advance.
  • The passenger must be accompanied by a person who is fully knowledgeable about the operations of the oxygen system to help them through the flight.

Saudi Arabian Airlines Check-in Policy

Saudi Arabian Airlines Check-in Time

Please find the check-in time for all Saudi Arabian Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

Domestic

2 hours before departure

45 minutes before departure

International

3 hours before departure

1 hour before departure

Saudi Arabian Airlines Online Check-in

Online check-in is also available for Saudi Arabian Airlines flights. Please follow the steps below.

  1. Go to Saudi Arabian Airlines web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Saudi Arabian Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Saudi Arabian Airlines Refund Policy for a complete information on refund.

Saudi Arabian Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Saudi Arabian Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Saudi Arabian Airlines directly to reschedule.


 

Saudi Arabian Airlines Destinations

Australia
Hong Kong
Myanmar
Singapore
Taiwan
Saudi Arabia
Bangladesh
Nepal
Sri Lanka

About Saudi Arabian Airlines

Saudi Arabian Airlines (IATA code: SV), also known as Saudia, is the national carrier airline of Saudi Arabia. Based in Jeddah, the airline’s main operational hub is located at King Abdulaziz International Airport. Using a fleet of 133 aircraft, Saudi Arabian Airlines operates domestic and international flights to more than 120 destinations in the Middle East, Africa, Asia, Europe, and North America. The airline also operated domestic and international charter flights, mostly during the Ramadan and the Hajj seasons. Founded in 1945, Saudi Arabian Airlines has gained a lot of international awards. Some of them are Best Fixed Networking Implementation Project of the Year 2012 from Network Innovation Awards 2012, CI050 Award for 2013, and Silver Plate from Royal Brunei Airlines for On Time Performance. The airline offers three different types of flight classes, which consist of Guest Class, Business Class, and First Class. Each class provides an in-flight entertainment system, but with different size of LCD monitor, as well as the in-flight meal service. For the First Class passengers, they will be offered with a selection of fresh fruit juices while waiting for the rest of the passengers to board. Shortly after takeoff, they will also be given a cardamom-flavored Arabic coffee and succulent dates. Another facility available for all passengers is the free baggage allowance. Guest Class passengers are entitled to carry one piece of baggage weighing 25 kg maximum. Meanwhile, the First Class and Business Class passengers can bring two pieces of baggage, each should not exceed the maximum weight of 25 kg. In addition to that, Guest Class passengers get to bring a cabin baggage with maximum weight of 7 kg and maximum dimension of 115 cm. This also applies to the Business and First Class passengers. They are allowed to carry a bag or handbag (maximum 115 cm) and a documents briefcase (maximum 100 cm). The total weight of both pieces cannot be exceeded 9 kg. All checked baggage must be dropped at the check-in counter. For the domestic routes, check-in will be closed 45 minutes prior to the scheduled flight, while the departure gates will be closed 15 minutes before the departure. For the international routes, check-in will be closed one hour prior to the scheduled flight, while the departure gates will be closed 20 minutes before the departure. In all cases, passengers on domestic flights must be at the airport two hours prior to the scheduled departure, and passengers on international flights must be at the airport three hours before the plane takes off. When checking in, Alfursan members may present their membership card. Alfursan is Saudi Arabian Airlines’ frequent flyer program. Members of Alfursan can earn miles when they fly with Saudi Arabian Airlines or SkyTeam partners. Accumulates miles can be redeemed for a range of benefits and rewards that include free tickets and upgrades, global lounge access, additional baggage allowance, and priority wait-listing. There are three tiers of Alfursan membership, which are Blue, Silver (SkyTeam Elite), and Gold (SkyTeam Elite Plus).

Saudi Arabian Airlines History

The journey of Saudi Arabian Airlines started in 1945 when the U.S. President Franklin D. Roosevelt gave a single twin-engine DC-3 (Dakota) HZ-AAX to King Abdul Aziz as a gift. Months later, the purchase of two more DC-3s took place. Saudi Arabian Airlines was then set up in 1946 as an operating agency of the Ministry of Defense, with its first airport and operating base was located at Kandara, near the downtown area of Jeddah. Haj pilgrims were flown to Jeddah from Lydda, Palestine, and other countries. During the same year, Saudi Arabian Airlines also requested permission for charter flights to London. The airline operated its first scheduled domestic service in March 1947. In 1963, Saudi Arabian Airlines was established as a corporation. By Royal Decree No. 45 dated February 19, 1963, signed by King Faisal, the airline became an autonomous entity, run by a Board of Directors and chaired by the Minister of Defense and Aviation. Two years later, more precisely in 1965, Saudi Arabian Airlines joined the Arab Air Carriers Organization (AACO) as a founding member on August 25th. In the same year, the airline also started its flight service to Bombay. Finally, in 1967, Saudi Arabian Airlines joined the International Air Transport Association (IATA), as well as opened new routes to Tunis, Rabat, Tripoli, Geneva, Frankfurt, and London. Throughout the 1970s, Saudi Arabian Airlines experienced quite some changes. In 1972, the airline adopted new livery and took the name Saudia. By this time, Saudi Arabian Airlines had been flying to 49 destinations on three continents. A year later, the airline carried one million scheduled passengers for the first time. In 1981, Saudi Arabian Airlines moved into an exclusive terminal at the newly opened King Abdul-Aziz International Airport in Jeddah. This year also marked the airline’s first nonstop service from Jeddah to New York. The service was the only nonstop flights covering four continents, linking Asia and America, and over flying Africa and Europe in between. Saudi Arabian Airlines celebrated its 50th anniversary in 1995. A year later, a new corporate identity was launched on July 16th. The official website also went online on December 4th. In 1999, Saudi Arabian Airlines was among the pioneers to stop smoking on its flights, with the ban on smoking on its domestic flights of less than two hours. By 2000, Saudi Arabian Airline was in a new era with H.R.H. Prince Sultan Bin Abdul Aziz, Minister of Defense & Aviation signing a contract to conduct studies for the privatization of the airline on October 8th. On January 10th, 2011, Saudi Arabian Airlines signed an initial agreement to join SkyTeam global alliance, which at that time had currently a membership of 15 airlines. A year later, Saudi Arabian Airlines celebrated its joining of SkyTeam global alliance by signing agreements with member airlines on May 29th, 2012. Saudi Arabian Airlines became the 16th member of SkyTeam and the first member in the Middle East. This membership allows Saudi Arabian Airlines to expand its network. Saudi Arabian Airlines’ dedication in the aviation industry has made Skytrax raised the airline’s rating to 4-Star Airline. It also won the International awards for the best economy class seat and best first class in-flight entertainment.

Contact Saudi Arabian Airlines

(+6221) 6379 8000

Saudi Arabian Airlines Office

Saudi Arabian Airlines
Unit C-0-1 Ground Floor Block C Megan Avenue 2 12 Jalan Yap Kwan Seng 50450 Kuala Lumpur Malaysia

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