Bugs. So many cockroaches.

I was very disappointed with this hotel because what they advertise online, or what is represented on all hotel platforms is very misleading.

We didnt even stay. We walked in the room and walked out and got another hotel. The rooms reaked of weed and had bugs crawling on the floor as we opened the door. The lady at the desk was nice and even offered us to check out the room before staying. I said no because i trusted it. But we definitely should have checked it before paying.

Nothing to like. The bed sheets were dirty, there was weed shake, hair and stains. The bathroom had hair balls on the floor. The whole floor was dusty and dust bunnies everywhere. The hall way walls were dirty.

Was told we could check in early at 12 then got there and was told no,once we got to a room there was no fridge,air didnt work and the pool was down,was told that was the only room available and when I said then we will go somewhere else he gave me a different rm that was also horrible with no air and the fridge wasn’t cold,I had kids with me and it was way to hot to stay so we checked out and the guy said he couldn’t give me a refund do to policy

You get what you pay for. Not bad but would not be my first choice if I had to stay for longer than a day.

Good

Disrespectful staff

Very unfriendly staff, dirty worn out rooms. The flooring was coming up, the paint was chipping, the sink was clogged. 25 year old CRT tv so couldn’t hook anything up to it, WiFi didn’t work inside the room, the pool was closed and had been closed so long the locks closing it off were rusted. Cheap motel so my expectations were low but this place is a dump.

this hotel should be condemned it should be taken off expedia.com they should be embarrassed and ashamed to have there company tied to this i looked at 3 rooms all need condemned im not a picky person this is a trash hole dont go period if youdo t read reviews start

Property was awful, front was ok, where our roo. Was around the back was crack head central looked at our room, first of all the beds where destroyed, sheets thrown everywhere no blankets and dope baggies in the drawers along with trash, second room there was a huge hole in the bed and once again gross, you could smell the fumes of old food reeking from the non working fridge. Not to mention when walking to our second room there was a man sitting outside on the steps openly watching pornography doing his business right there for everyone to see and I had my freaking kids with me. Like really. We grabbed our stuff went back to the front and handed in all of our stuff and told them it was completely unexeptable and then called the cops as we left and told them the conditions we found all with the man with indecent exposure to my 2 you g boys. Absolutely horrible..I not only filed a report about what happened at the property but also reported them for the state of the property and all the code violations! Don't wanna give me my refund back..well have fun making money when your shut down.

The customer service rep was rude and on the phone the entire time. She interrupted me multiple times, then showed her phone with her manager on it? There were bugs and stained paper signs all over the glass stating more fees. I do not recommend this place. The people behind me said they tried to get a refund too and were denied. Gross and unsafe.

It was gross and moldy. I couldn't even stay with my kids and it left us out in the night with nowhere to stay. The lady even tried to change our room and it was even worse. She was very friendly but i am very upset at the rooms and the fact that i had to spend even more money just to make sure my kids were safe. I didn’t stay long enough to take pictures!

From the start it was bad. I’ve never had a place not let us in early if the room is available, if we come an hour early. Wanted to charge a check in early fee. Fine we wait. First room is horrible with sand all over the bed and horrible ac. We get another room with no refrigerator, blood on the toilet, mold on the books and corners of the room. Absolutely horrid. We will never book though expedia ever again knowing that they offer places like these on their website. We tried for a refund too and called but your team said they called the garden inn and garden said they weren’t going to give a refund and therefore yall won’t either, which I find very scummy. Have fun losing business when airbnb fully wipes yall out within the next decade. Absolutely trash place and horrible to be advertising it as a clean and family-friendly place.

roaches every where! the floors and walls and beds with disgusting. there was roaches crawling on the walls, the ceiling the windows. i walked in and immediately turned around and walked back out

Dirty room, dirty linens, trash all over property, food on floor of room, homeless knocking on door repeatedly

Just no

The hotel was out of a horror movie, the worst night i have ever spend and it was only one night and was worried about safety and cleanliness but I had to sleep for a road trip. everything was extremely dirty and old. Picture are not from this hotel and is seems the area is extremely dangerous bc the lobby is not even open to the public they only have an small window outside and this is hotel is definitely a shelter for homeless, I was offered 3 rooms and ALL of them smell like cigarettes or really bad BO this whole experience was sooo traumatic I am so pissed with this hotel and expedia

Horrible drug hotel , tv didn’t work, moved rooms , adjoining door to next room had been kicked in, moved rooms again and the desk clerk told me it was the last time! HE WAS MORE RIGHT THEN HE KNEW! No ice machine ,pool disgusting, microwave broke. No mini fridge im room. Wear shoes im your room there is food and smears on the floor!

El hotel estaba en muy malas condiciones tanto por fuera en los pasillos como las habitaciones el piso estaba totalmente asqueroso mantecoso las camas sucias todo olia super mal el aire no enfria le pedi a la persona de reception me dio otra habitacion me cambio pero seguia igual esqcremento de cucarachas en la noche habian drogadictos por los pasillos fumando droga de echo habia uno justo frente a mi puerta y otros mas por los pasillos hice resena de esto al momento de entregar la habitacion y no les importo de verdad que es el peor hotel q me he quedado de no ser por que no reembolsan el dinero me fuera ido de alli