The front desk gal when we checked in was fantastic, the tv in the first room wasn’t working so she switched our room. The room was very spacious. Every person who worked there that we encountered was very nice. They didn’t offer housecleaning during the stay which for me is alright. The only reason I booked the hotel was because I wanted to use the hot tub, it is not working. It would’ve been great if I had known before booking but the stay was still good.