Crystal Bay Historic Hotel

Explore Crystal Bay Historic Hotel
9.4
Exceptional
From 1,183 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.8

Traveler Reviews Crystal Bay Historic Hotel

Number of reviews per page
20
40
Top reviews
Danielle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is one of the best places to stay. I love this place! Highly recommend!
Maya
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room are nice and spacious, even for four people. Tiffany, our housekeeper is kind & dutiful. She's very creative with the way she cares for your room and belongings. The overall staff was inviting and knowledgeable about the area. The breakfast is great, good options. My only complaint is, i wish the serve turkey beacon. Everything else is perfect.
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Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, spacious and included a microwave and refrigerator. The towels were fluffy and clean the amenities in the room were abundant. Staff were friendly and had a plethora of information on places to visit and restaurants to try. The area felt safe and the grounds of the hotel are immaculate.
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a really memorable stay at Crystal Bay. It is a very warm and friendly hotel, all the staff are really friendly and have time for you. The reception staff, cleaners and restaurant staff made our stay extra special. Jesus at breakfast is a happy friendly friend to everyone. The breakfast is excellent and with lots of variety and sets you up for the day. There is always coffee and water available all day and night which is handy. The rooms are spotless clean by all the excellent ladies always smiling and helpful and I mean clean with towels and linen changed and refreshed on a daily basis. Crystal Bay is in a great position and very central for all the beaches and local amenities and parking is excellent and plentiful. This hotel is special, I've stayed in many hotels and very few of them are this friendly and homely we where very sad to leave and one day will return. A big thank you to all staff and also patrons whom made our stay so memorable.
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Grace
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a lot of personality, a very homey feel it reminds me of my grandpa's house in a good way. Cute “welcome” decorated into the blanket, along with free extra amenities available to grab whenever.
Sarah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Such a beautiful hotel! It was extremely clean and they add a lot of nice touches to the rooms. The breakfast is very well done, and all the staff was so kind. If I’m ever in the area again, I will be back.
Ezzat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed for two nights. It’s a historical building that’s well maintained. The pool is nice and clean and location is at a short drive to many beaches in the area. Staff are great and very helpful from Jennifer the manager and Jose who prepares delicious homemade breakfast everyday to everyone we interacted with. Just want to mention that the spacious room we stayed in was on top floor and AC wasn’t cooling off the room enough, specially the kitchenette area. I’d also recommend having a small closet or chest in the room.
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Gema
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a nice place to stay. The staff it’s really nice and friendly. I needed a crib for my baby and they put it in my room right away. The only thing that we didn’t like it’s the smell in the elevator and the hallway, it smells like old wet. Other than that nice place.
patricia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Historic hotel. Great breakfast buffet. Wonderful staff. Keyless access.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place would definitely stay there again
Nkechi
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love the hotel it’s very close to everything. The staff are very nice and friendly. Welcoming environment. I will recommend it over and over again.
Jay
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place with helpful and friendly staff and loads of character. Would stay here again.
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I didn’t know what to expect when staying at a hotel with a historic designation, but I was pleasantly surprised. The aesthetic and visuals of the hotel from when it was more relevant are preserved; it feels like it was made to be a time capsule of sorts for everything except for the important modern updates (plumbing, flat screen TVs in rooms, etc.). Wonderfully delightful staff, always helpful and attentive. The room itself was much more spacious than I anticipated. The complimentary breakfast had tons of options every morning: eggs, bacon, sausage, oatmeal, waffle maker, muffins, toast, bagels, fresh fruit. And every time we left our room we came back to our beds tidied up and our linens and toiletries refreshed with nice note from staff. I have two small boys (7 and 5) and they had plenty of room to hang out and not feel cramped. Me and my family felt overwhelmingly taken care of and we would love to stay here again given the chance.
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Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great for a short or long term stay
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Delicious hot breakfast with variety of choices. Coffee, tea, or cocoa available throughout the day. Easy parking.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great area off the beach, but right next to it- amazing parking lot. Breakfast was okay. The facility is historic, so just remember that means its a little more loved than your average hotel.
Julie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay. Great service and friendly staff! I will stay at this place over and over again!
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unbelievably friendly staff!! Wonderful breakfast!
Hongbo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Sleep as comfortably as at home.
Robert
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful and historic hotel with a refreshingly healthy focus which I could feel immediately upon entering the building. Excellent buffet breakfast, very friendly and personable service, and interesting surrounding area to do some leisurely exploring. I would recommend this delightful hotel.
Number of reviews per page
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