Dear valued guest,
Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the issues you experienced with the water quality, location, bed sheets, mosquitoes, and air conditioning. We understand that these problems made your stay uncomfortable and fell short of our standards.
We take your feedback seriously and will investigate the issues you've raised. We'll work on improving our facilities and services to ensure that our guests have a better experience in the future.
Regarding the water quality, we're aware that it's a persistent issue and we're exploring solutions to address it. We appreciate your suggestion and will consider it in our improvement plans.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
Akatara Stay