Overall Ratings & Reviews ibis Hangzhou West Lake Qingchun Rd

The hotel shares the building with some restaurants and a serviced apartment business, but it was pretty good. Location is great, staff was helpful (even if they don't speak much English), and the room was quite good for the typical ibis style.

The building is bizarre. It has three hotels, one above and one below the Ibis. The front door staff was great, but the cleaning person was really odd -- who knows on your door at 7:50 am asking to clean your room?

Likes: very clean, beds are very comfortable, staff is very helpful, good breakfast Don’t like: walls are paper thin, therefore it can be very noisy

the people were very friendly and tried their best. The problem with the internet and the elevators was manageable but frustrating. The room was very clean and comfortable.

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