Overall Ratings & Reviews SpringHill Suites by Marriott New York Manhattan/Chelsea

The rooms are WAY too small and they need more or bigger elevators…the wait is long! Also, because there are sooo many guests, the line for the free breakfast is super long. Close to FIT and Ess-a-bagel and that was a plus.

Wonderful hotel in the heart of NYC. Our room had a fantastic view from floor 30. The staff were very helpful and our room was kept very clean throughout our stay. Breakfast was nice and varied and the waiting staff did a great job. We loved that there was tea/coffee available in the lobby too. We would definitely recommend this hotel!

Excellent hotel but rooms small and badly designed. One small drawer, no bedside stand on one side and shade won’t fully open for view. Shower door position impossible for 2 people

Just what you need for one night stay in the xity

This hotel really disappointed me; room I booked for 4 but there was really unconfortable. Extremely small, no space for bags or anything, telephone broken, bathroom extra small ... crowded all the time, elevators broken...and at the end they charged me more than they had to, for a "system" mistake. Never going back

Second time staying here and loved it

Unfortunately the bed was too firm and the room was hot. When the A/C was on it was good but blew directly on the bed so we could not leave it in the ON position just AUTO so the room would get hot again when the A/C shut off. We did not sleep much that night! When I did get up to use the bathroom I had 7-8” to carefully squeeze between the bed and the wall to get to the bathroom. I would suggest a night light so you don’t hurt yourself when getting up. My husband and I are small and it was tight!!!

We requested a room with views to the Empire State Building and they made it possible! The view from the 45th floor was amazing. Though the rooms are on the smaller side they had everything one needs for a couple of days and everything seemed pretty new and was very clean.

Great place to stay in the heart of the city! Right near Penn station. Lots to do in the area.

The room was small but clean. It was close to the subway and plenty of places to eat and drink.

Very quiet room; excellent staff!

Centrally located, close to subway stations, staff were great and accommodating. Would certainly stay there again, but not until USA stops threatening Canada!

Clean room, nice views

Clean property beautiful view overlooking Empire State Building

Good breakfast, nice room, big tv and excellent front desk staff

Overall Good stay with amazing staff but rooms are very small.

The front desk was not very friendly

In the thick of things. Clean and cozy room with a great view!

Excellent stay, nice modern rooms with fantastic view, better than expected breakfast (choice of bagels/sliced bread, plain yogurts, nuts,…). Very friendly front office. It is just very busy… a bit of a wait for the elevators at rush time but not a dealbreaker . Very convenient location close to Penn Station. Whole Foods nearby

Excellent property!