Service was slow at check in, often answering the phone whilst dealing with customers in person. Poor selection of breakfast options- both cooked and continental.

Unfortunately we had a room on the main road side, which was very hot and very noisy due to the single glazed windows, the fan provided was like a jet engine so too noisy to sleep with it on, the shower was hot and powerful and the beds were comfortable.

Great location. Lovely helpful staff. Very good budget stay. Good coffee. Would stay again.

It was perfect. I strongly suggest.

Great location

I never have big budgets for trips so wanted somewhere convenient and comfortable for taking my lad to a gig at the Academy. Found ok although wasn't obvious as we approached, and given details by the bar in the reception bar area. We were five or so floors up in the converted loft space and the lift was out of order, just opening and shutting on one of the other floors. Room was basic, no TV or kitchen area, and shared showers were down the corridor. My lad loved the trip eapecially taking takeaway back to our room after the show. Comfortable beds and would go back.

Excellent value for a sole traveller on the quayside in Bristol. Booked a 6 bed room but was given a 4 bed room. Excellent range of bars and restaurants nearby. Check out a bit early though at 10am , as Breakfast runs to 10 am also.

Just a great all round hostel!

Prim location but old building noisy flooring

It is just so good with everything

Never stayed in a Youth Hostel before, probably shouldn’t have left it until my 40’s. However, it was a great place to stay. Food was good, reasonably priced and all that. The room was clean as owt. Bunk beds are for young people though. I’d probably stay again though.

Reception staff were brisk/efficient, but very warm/courteous. Beds were made, clean and had lights/charging stations. Lots of hanger hooks in room as well as a fan (considered no A.C). Breakfast options allowed either simple continental or full cooked. Downstairs bar was cool and area is close to Harbourside..

For a hostel it was great, affordable, clean, plenty of loos and showers. I liked that the decor was plain, a preference over what you sometimes see - large fornat prints covering the walls. Customer service was always good, friendly and straightforward.

The only downsides to this place are sometimes people who stay are mean enough to leave puddles, beer bottles and other items in the bathroom but they are sorted by the staff once asked, there was only one shower room to share amongst a whole floor of people with four people per room and the city student life makes it a rather noisy place at night depending how used to it you are. It was hard to handle the heat of the room at night yet I would call this hostel amazing for its opportunity to make unlikely friends, the shower is very comfortable and the kitchen is well equipped and sanitary with modern facilities to fit all the wants a self caterer could need. The service was lovely and efficient amongst staff and did feel very safe and secure with the key card authentication system. I'd stay here again and again especially for its location.

Great stay here with my son. Comfy beds, awesome location. Yes you hear other people and the floor boards are a little creaky. Nothing ear plugs didnt solve. Highly recommend 👌

Really good check in and check out process, room was comfortable and did the job

The lights didn’t all work on the beds. Only 1 out of 4 did

The team there are great, really helpful. Sadly the beds aren't the most comfortable; the pillows & mattresses are incredibly thin.. I only slept around 2hrs (albeit there was a lot of noise from outside all night since the windows were open). This was my time in a hostel so I'm sure more experienced users can overcome the short comings. The local is great, directly opposit a Weatherspoons, on the harbour side.

Great location and close to station Bristol Temple Meads.

Great place to stay in Bristol. Exceptionally positioned, with so much of the city within walking distance. The real highlight (aside from the top notch breakfast) was the staff - Tom and Leah were an object lesson in how to raise a very practical and handy place to stay into a really good experience. Leah's curry tip was especially worthwhile!