Hotel.com confirmed our booking and when we arrived at the front desk, the man was not only rude and arrogant but simply refused constantly asking us how much you paid ?
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia