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Pejuang Anti-Scam

23 Apr 2024 - 3 min read

How to Avoid Flight Booking Scams: Red Flags to Know

Booking a flight is always easy, especially with Traveloka. What makes it hard sometimes are the scammers trying to get in your way to gain your data and other benefits. Usually, scammers offer or advertise cheaper flight tickets to bait their victims. You must keep an eye out for this kind of scam. Criminals behind flight booking scams seek financial gain, either directly by stealing your money or indirectly by collecting your data. Things can even get worse; they can commit identity theft, commit fraud, or sell your personal information.

Travel scammers love to bring out the popularity of reputable sites and brands, and Traveloka is one of them. Here, we will hand out tips and tricks to never let your guard down when planning a trip, especially with flight booking.

1. Book directly through the official site or app

Through fake third-party websites, luring advertising, and phishing attacks, flight booking scams target those who are looking for good deals on air travel and are gullible. So, watch out. Booking directly from trusted sites and apps is the safest way to avoid flight booking scams. Traveloka is here as your all-in-one travel platform, from flight and hotel booking to airport transport and many more. Check out the Traveloka website, or get it on Android or iOS. We partner with various domestic and international airlines across the world to get you to wherever you need to be so you can enjoy life, your way.

2. Avoid falling for free or discounted flight tickets offered on social media or emails

Never fall for shady offers of free flight tickets or travel vouchers offered on social media or sent to your email. Scammers often use this trick to draw unsuspecting people to their websites by promising free vacation trips. When you fall for the bait, you will find that there are many “fees and taxes” involved; in the end, it is not free after all, and there is no guarantee that you will get your ticket. Watch out for this kind of trick in this digital era. Traveloka will only contact you with an email related to @traveloka.com or @your.traveloka.com.

3. Only make payments inside Traveloka App or Website

To avoid falling victim to scams impersonating brands like Traveloka, it's important to ensure that your payments are only made to official accounts. Scammers may use personal names to make transactions, so it's crucial to verify that you are transferring money to a legitimate account. Make sure to transfer money only to Traveloka's official PayPal in the in-app transaction to ensure the safety of your transactions. By being cautious and verifying the legitimacy of the account you are transferring money to, you can avoid falling victim to scammers who use Traveloka's name to deceive unsuspecting victims.

4. Beware of flight cancellation emails

Have you already purchased your flight tickets? Well, you are not safe yet. Avoid falling into the trap of flight cancellation email scams. This scam occurs when scammers tell you that your flight has been canceled and you have to pay a cancellation fee. Make sure always to read your emails, especially when it comes to urgent matters. If a legitimate airline cancels your flight, you will be rebooked for free. Any flight cancellation that requires a fee is a 100% scam. The best thing to do when you receive an unexpected email is not to click on any links or attachments. Contact the airline or Traveloka customer service directly.

5. Beware of being contacted by fake airlines Customer Service

Scammers will always find ways to fool you; one of them is by sending emails or creating websites listing fake airline customer service numbers. Be vigilant and make sure only to call legitimate customer service phone numbers. Traveloka customer service is here for you 24/7. We never charge you extra fees or request personal or financial details.

Contact us at:

+63-2-8271-2719 (Philippines Call Center)
+61 29-053-7140 (Australia Call Center)
+65-6911-8138 (Singapore Call Center)
1900-6978 (Vietnam Call Center)
+62 21-2910-3300 (Indonesia Call Center)
+60 32-7812-505 (Malaysia Call Center)
+66-2-118-5400 (Thailand Call Center)
+44-2031-399-021 (Global Call Center)

Have a Worry-Free Holiday with Traveloka

Stay away from airline scams by booking flight tickets only at Traveloka. Be it a quick summer getaway or a fun-filled Europe trip, you can book flight tickets to anywhere with Traveloka. Now, it’s time to pack your bag and create amazing memories with us!

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