Traveloka FAQ: Why Can't I Get My Voucher?

Imagine this: You’ve spent close to an hour in line at the bank just to pay for your flight or hotel booking. Now you’re waiting for the email that contains your voucher. Thirty minutes pass. An hour. Two hours. Finally, you get the bad news. The voucher isn’t coming. As much as possible, we don’t want you crying out "Why can't I get my voucher?" in frustration.

To avoid this, we’re giving you the top three reasons why vouchers aren’t issued. Read on, take notes, and make sure you get that voucher the next time around.