|Check-in Time Limit|
|1 hour before departure|
China Southern Airlines is an airline based in China, as well as a member of SkyTeam airline alliance. The airline is known as the world’s fourth-largest airline in terms of passengers carried, as well as Asia’s largest airline in terms of fleet size, revenue, and passengers carried. With its main hubs at Guangzhou Baiyun International Airport and Beijing Capital International Airport, the airline operates more than 2,000 flights to 208 destinations every day. In order to provide the best flight experience for its, passengers, China Southern Airlines provides flights in four classes, which are Economy Class, Premium Economy Class, Business Class, and First Class.
China Southern Airlines offers comfort even in its affordable Economy Class. Economy Class in the A380s offers comfortable seating, complete with an adjustable headrest, cushion, and backrest. In the A330s, the Economy Class provides a spacious and comfortable seating with a 2-4-2 seating layout, 32-inch (81 cm) seat pitch, and 17-inch (43-44 cm) seat width. Meanwhile, the B787s features windows that are 65% larger than ordinary aircraft windows, with electronically controlled, color-changing optical systems to replace traditional window blinds. In the B777-300ERs, Economy Class offers a more spacious 3-3-3 seat layout. Each seat is equipped with an adjustable headrest and footrest to make long-distance travels more comfortable. Every Economy Class passengers can also enjoy a 9-inch flat-screen LCD TV, offering rich entertainment content that includes more than 1,200 program options.
Economy Class passengers can enjoy both the finest East Asian and Western cuisines. The Chinese menus are authentic and distinctive, while the Western main courses provide low-calorie options for high-end passengers.
Premium Economy Class is available only in A330 and B777-300ER aircraft. In the A330s, the Premium Economy Class seating features a 37-inch seat pitch, offering 40% more space and legroom compared to the Economy Class. Passengers traveling on long-haul flights will also be provided with warm blankets and soft pillows, adding comfort to the whole flight experience. Meanwhile in the B777-300ERs, Premium Economy Class offers seats with innovative design. The seat can be reclined up to a 123-degree angle, allowing passengers to enjoy a relaxing stretch. All Premium Economy Class passengers can also utilize the power outlet and USB port, as well as the personal TV screens in their seats for a more enjoyable flight.
Premium Economy Class offers delicious meals that are prepared with the best ingredients, combining passengers’ appetite and their nutritional needs. Passengers with special dietary restrictions can also pre-order their meal at least 24 hours before departure.
The Business Class cabin is available on all China Southern Airlines aircraft, offering more comfort and privacy. Each seat can be reclined into a fully-flat bed for a more restful sleep throughout the flight. Moreover, Business Class seats are also equipped with a power outlet and USB port, as well as a magazine rack and adjustable reading light in the A380s and B787s. Throughout the flight, passengers can enjoy high-quality in-flight entertainment through the 15-inch flat-screen LCD TV in their seats, complete with noise-canceling headphones. Business Class passengers can also enjoy premium airport services, such as exclusive check-in counters and boarding gate, access to China Southern Airlines’ VIP lounge, as well as priority baggage handling.
Business Class passengers will be served with the selection of authentic Chinese and popular Western cuisines. Passengers departing from Guangzhou can enjoy the airline’s most popular dishes, such as beef noodles, delicious Cantonese hotpot rice, and Guangdong-style rice noodles.
As the highest service class in China Southern Airlines, First Class offers flights with the highest degree of comfort and privacy. The First Class cabin features luxurious and private pods, with ergonomically-designed seats that can be converted into comfortable flat-beds. Especially in the B787s, each seat is equipped with built-in electronic massage facility. The elegant and soft lighting, combined with the partitions between each pod, also allows passengers to enjoy a quiet world of their own. Each seat is also equipped with a power outlet and USB port, so passengers can use their laptops without worrying it will run out of batteries. Passengers who prefer to relax during the flight can also enjoy a variety of entertainment programs through their personal 17-inch personal LCD monitors.
From noodles to rice bowls, First Class passengers can take delight in a variety of delicious cuisines that are made with the best ingredients. To complete the dining experience, China Southern Airlines also offers authentic Chinese desserts, high-quality champagne and wines, as well as freshly made espresso and cappuccino.
China Southern Airlines offers a frequent flyer program called Sky Pearl Club. The program is divided into three tiers of membership, ranging from Base, Silver, to Gold. By being a member, passengers can earn miles every time they fly with China Southern Airlines, SkyTeam members, or other partner airlines. In addition, members can earn miles every time they stay at partner hotels, dine at partner restaurants, made a transaction using partner credit cards, or use any products and services from China Southern Airlines’ partners. The accumulated miles can be redeemed for various benefits and rewards, such as free flight tickets and flight class upgrade.
To provide the finest experience for its passengers, China Southern Airlines offers three kinds of airport lounges located in Beijing Capital International Airport. These lounges offer a variety of facilities and services, such as WiFi connection, flight information, entertainment facilities, massage service, luggage storage space, charging stations, and dining facilities. Sky Pearl Club Lounge is accessible for all Business Class and First Class passengers, Sky Pearl Club members, as well as SkyTeam Gold members. Like its name, First-class Lounge is available exclusively for First Class passengers. Meanwhile, VIP Lounge is available for all Business Class and First Class passengers, SkyTeam Elite Plus members, and VIP passengers.
China Southern Airlines flight attendant uniform is dominated by the color magenta. The uniform consists of three pieces, which are a white shirt, an outer blazer or vest, and a skirt. The plain white shirt is layered with the magenta outer piece, and combined with the knee-length skirt in pink and purple colors. The magenta outer piece is complemented with a gold accent on the sleeves and collar. As an accessory, the flight attendants also wear a light scarf in featuring the colors blue, yellow, and pink. With their hair tied in a bun, the flight attendants complete their uniform with a pair of black heels and an airline badge on the left chest.
Max. 5 kg (Dimension: max. 115 cm)
Max. 20 kg
Max. 30 kg
2 pcs (max. 5 kg/pc) (Dimension: max. 115 cm)
Max. 40 kg
Max. 5 kg (Dimension: max. 115 cm)
Max. 23 kg (Dimension: max. 158 cm)
Premium Economy Class
2 pcs (max. 23 kg/pc) (Dimension: max. 158 cm)
3 pcs (max. 23 kg/pc) (Dimension: max. 158 cm)
2 pcs (max. 5 kg/pc) (Dimension: max. 115 cm)
3 pcs (max. 32 kg/pc) (Dimension: max. 158 cm)
Please find the check-in time for all China Southern Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour 30 minutes before departure
30 minutes before departure
Online check-in is also available for China Southern Airlines flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit China Southern Airlines Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to China Southern Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact China Southern Airlines directly to reschedule.
China Southern Airlines (IATA code: CZ) is a subsidiary airline of China Southern Air Holding Company, as well as a member of SkyTeam airline alliance. Established in 1991, this airline now operates more than 2,000 flights every day, to 208 destinations across 40 countries. With a headquarter in Baiyun District, Guangzhou, Guangdong Province, the airline also chooses Guangzhou Baiyun International Airport and Beijing Capital International Airport as its main hubs. To support its operations, China Southern Airlines also has two secondary hubs located in Chongqing Jiangbei International Airport and Diwopu Urumqi International Airport. Carrying the slogan “Fly Your Dreams”, China Southern Airlines has become the fourth-largest airline in the world and the largest airline in Asia in terms of passengers carried. In addition, the airline is also Asia’s largest airline in terms of fleet size and revenue. In June 2006, the airline also broke the record of having 16,78 million flight hour and carrying nearly 900 million passengers without any incident. This achievement has really proven China Southern Airlines’ commitment to providing safe and comfortable flights for its passengers. In 2012, the airline also received Diamond Flight Safety Award by the Civil Aviation Administration of China (CAAC), making China Southern Airlines the leading airline in passenger safety. In addition to its commitment to safety, China Southern Airlines also offers a frequent flyer program for its loyal passengers. Named Sky Pearl Club, the program is divided into three tiers of membership, ranging from Base, Silver, to Gold. By being a member, passengers can earn miles every time they fly with China Southern Airlines, SkyTeam members, or other partner airlines. In addition, members can earn miles every time they stay at partner hotels, dine at partner restaurants, made a transaction using partner credit cards, or use any products and services from China Southern Airlines’ partners. The accumulated miles can be redeemed for various benefits and rewards, such as free flight tickets and flight class upgrade. China Southern Airlines offers three kinds of airport lounges located in Beijing Capital International Airport. Offering facilities such as WiFi connection, flight information, entertainment facilities, massage service, luggage storage space, charging stations, and dining facilities, these lounges are perfect for passengers who want to relax while waiting for their departure time. Sky Pearl Club Lounge is accessible for all Business Class and First Class passengers, Sky Pearl Club members, as well as SkyTeam Gold members. Like its name, First-class Lounge is available exclusively for First Class passengers. Meanwhile, VIP Lounge is available for all Business Class and First Class passengers, SkyTeam Elite Plus members, and VIP passengers. In its operations, China Southern Airlines offers four flight classes, which are Economy Class, Premium Economy Class, Business Class, and First Class. Economy Class, Premium Economy Class, and Business Class passengers are allowed to carry one item of cabin baggage, with a maximum weight of 5 kg and dimension not exceeding 115 cm. Meanwhile, First Class passengers are allowed two items of cabin baggage, with each item not exceeding 5 kg in weight and 115 cm in size. Cabin baggage must fit in the overhead cabin or underneath the passenger seats. In addition to cabin baggage, China Southern Airlines also provides checked baggage allowances for its passengers, which vary based on flight class and destinations. Economy Class or Premium Economy Class passengers traveling on domestic flights in Mainland China are allowed 20 kg of checked baggage. Business Class passengers can carry up to 30 kg, and First Class passengers up to 40 kg, of checked baggage. Meanwhile, on international routes, Economy Class or Premium Economy Class passengers are typically allowed one piece of checked baggage, weighing no more than 23 kg. Business Class passengers can carry up to two pieces of checked baggage, with maximum weight varying between 23 kg and 32 kg each. First Class passengers typically allowed three pieces of checked baggage, each with a maximum weight of 32 kg. Meanwhile, the maximum dimension for all checked baggage is 158 cm. Passengers can find out more about their baggage allowance on China Southern Airlines’ official website. To board the plane, passengers are required to check-in within the allowed time limit. China Southern Airlines provides three ways to check-in, which is through the check-in counters or self-check-in kiosks at airports, online check-in via SMS, or online check-in through the airline’s website. Available only in selected cities, online and mobile check-in usually can be done from 24 hours prior to departure. Meanwhile, airport check-in time varies for each airport. However, departure gate will be closed 30 minutes or 45 minutes before departure, depending on the destination.
China Southern Airlines was established in 1991 due to the decentralization of CAAC (Civil Aviation Administration of China) by the Chinese Government. This decentralization resulted in the establishment of seven regional airlines, including China Southern Airlines. This airline began its operation in 1991 using Antonov and Boeing aircraft. At this time, the airline operated 160 flights each day, covering 100 routes. In December 1992, the airline ordered six units of Boeing 777. In 1993, the airline completed its decentralization from CAAC when it gained independence on 10 October 1993. During this early years, China Southern Airlines was the dominant domestic airline in Mainland China. Together with the two major airlines of China–Air China and China Eastern–the airline handled half of passenger traffic carried by all Chinese carriers. To raise its operating standards and distance itself from mostly unprofitable second and third tiers domestic airlines, China Southern Airlines worked together with a number of foreign airlines regarding staff training and aircraft maintenance, with the ultimate aim of being listed on the New York Stock Exchange. In the mid-1990s, China Southern Airlines began to expand its international reach beyond Asia. In December 1995, the Chinese and United States governments signed an agreement that would allow the commencement of non-stop air services between the two countries. In November 2016, the airline began serving flights from Guangzhou to Amsterdam via Amsterdam, its first long-haul route. The following year, China Southern Airlines commenced non-stop trans-Pacific services to Los Angeles and Brisbane. With the arrival of Boeing 777 in late December 1995, China Southern Airlines began its European and American services. Two years later, in July 1997, the airline was successfully listed on the Hong Kong and New York Stock Exchanges, raising $600–$700 million. Much of the funds were used to facilitate the airline’s fleet expansion. By 1197, the airline, along with Xiamen Airlines, Shantou Airlines, and Guangxi Airlines, was carrying around 15 million passengers per year using around 90 aircraft. It operated 270 routes among 68 destinations and almost 2,450 flights per week. The airline group's revenue totaled at around US$1.4 billion with a net income of $90 million. By June 2016, almost ten years later, China Southern Airlines has carried more than 900 million passengers. The airline now operates more than 2,000 flights every day, to 208 destinations across 40 countries. With its many awards and achievements, China Southern Airlines has grown into the world’s fourth-largest airline in the world and the largest airline in Asia in terms of passengers carried.
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China Southern Airlines e-ticket is an eligible proof for booking an China Southern Airlines flight. Show your e-ticket during check-in at the China Southern Airlines counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.