Reservations by phone or email may be required or recommended for some activities, depending on the voucher type as stated in the Reservation Policy. This is to ensure you are booked for your desired time slot or service provider.

You may also find information on reservations in the Important Notes section on the top part of your My Booking voucher, below the How to Redeem section.

To make a direct reservation by phone or email, check the info on My Booking and find the Call Partner or Email Partner button. The partner’s contact number can also be seen in the PDF voucher.

You can find more details on how to make a reservation in the More Things You Should Know section in the activity details page. Any specific reservation instructions will be listed under Redemption Information.

Beauty & Spa treatments with FlexiBook feature let you choose your own preferences directly from the app.

Related Articles:

Checking the Reservation Requirements Before Visiting

How to Find the Partner’s Contact Number in My Booking

Xperience Voucher Validity

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