Help Center - General Information

How to Pay for My Booking

How will I receive the one-time password (OTP) to complete my payment?

I want to know how to pay for my booking

Claiming Reimbursement for My Business Travel

My Payment Proof Is Missing

How can I obtain a tax (GST/VAT) receipt?

I want to know if my payment is confirmed

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

Payment Confirmation and Verification

Unsuccessful Credit Card Transaction

I've only made one booking but I received two e-tickets/vouchers. How can I cancel one of my bookings and get a refund?

Duplicate Payment for One Purchase