If your account is locked, it means that we have detected a suspicious activity and have therefore secured your account.

You can unlock your account by following these steps:

1. Go to the Traveloka login page and tap Forgot Password?.
2. Enter the email address/mobile number you registered on Traveloka, then tap Continue.
3. You will receive a verification code on your email address/mobile number. Enter the code, then tap Submit.
4. You will be asked to create a new password.

After that, you will be able to log in to your Traveloka account again.