Hotel Carmen

Good lord cation for proximity to airport and falls. Property has lovely wooden chairs and tables in the lobby area. Our beds were comfortable. On the down side, the bathroom shower was not clean and there was a large roach type bug in the bathroom.

The beds were old and there was mold and dust in the bathroom, and there was a strange artificial smell in the rooms most of the time. The staff did not provide towels for the bathroom when you got there and you had to ask for them but otherwise the staff were friendly and responsive to any issues. The complimentary breakfast provided was pretty good, and the dinner options were OK. Overall the facility could use some renovations and a good cleaning.

Quiet, close to city center, staff very helpful. My room is clean.

The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.

Nice pool, but run down hotel and poor state of rooms.

My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.

The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..

I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.

This hotel is dated but frankly, relative to other hotels in the area, it was a bargain. The hotel is located off the main highway and is conveniently located. the hotel room was clean and safe. Staff was friendly and they washed our clothing without additional charge. Breakfast was a buffet and the food was mediocre but certainly plentiful. Lounge and bar area was comfortable but WIFI worked only in lobby. A good value for those who don't want to lounge around in a luxury hotel.

Carmen was a great find for our brief stay near Iguazu Falls. Carmen is an older, rustic hotel with an inviting entrance and spacious interior & dining room. It is located on a main road where buses regularly stop to pick up tourists for the short drive to Iguazu Falls. My family (including an infant) found the beds to be comfortable and the front desk staff to be extremely friendly and helpful. Our room was spacious, comfortable and quiet. The only negative is that the shower had some mold growing, could have used a new curtain and a little more cleaning. Breakfast was included with the price of the room (a bargain), and the dinner buffet was large and tasty with decent service from the waitstaff. Overall, I would definitely recommend this hotel for bargain hunters & families.

Todo excelente exepto el baño.

Ótimo atendimento na recepção, hotel com as instalações um pouco antiga, mas tudo muito limpo, ótimo café da manhã.

Hotel muy bonito, bien ubicado, con buen servicio, punto a mejorar son las camas, muy ruidosas y no tan cómodas.

Es bueno, el personal amable pero no tiene internet y eso no me gusto pero esta bien

Nos gustó mucho las piscinas..muy buena la atención.de todas la personas..el comedor.y todo en general

Infelizmente este hotel tem que ser fechado e reformado inteiro Nao temsolucao E uma pena Obs wifi nao existe !!!!!!

Pelo site parecia bom.... Mas o hotel está muito antigo... Muito mau conservado.... Quarto mau cheiroso... Roupas de cama e banho velhas e mau lavadas....

Personnel peu chaleureux, connexion wifi aléatoire, nourriture médiocre...

Muy bien todo, lastima que cuando llegue tuve un pequño problema con las sabanas que estaban sucias pero pedi que me las cambien y a los 10min ya las tenia lista. la comida no es muy buena, pero no esta incluida asiq si no te gusta no cenas ahi y listo jaja tampoco es cara.

Przesympatyczni i pomocni pracownicy hotelu, fajna atmosfera